Francis Chappell and Sons — Funeral Director in BECKENHAM | 5★ 7 Reviews | NAFD
Francis Chappell and Sons

Francis Chappell and Sons

5
(7 reviews)
238 High Street, BECKENHAM, KENT, BR31EN
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

Francis Chappell and Sons is a long-established funeral director located at 238 High Street, Beckenham, Kent, operating as part of the Dignity group — one of the UK's most trusted providers of funeral services. As a member of the Dignity family, Francis Chappell and Sons benefits from the group's commitment to the highest standards of care, ensuring that every family they serve receives compassionate, professional support during their most difficult times.

The branch provides a caring 24-hour service, 365 days a year, helping families every step of the way from the moment a loved one passes away through to the completion of the funeral arrangements. Services available include a full range of funeral options, from traditional burial and cremation to more personalised arrangements tailored to reflect the life and wishes of the deceased.

Dignity continually invests in its staff, premises, and vehicles, and client satisfaction surveys consistently show that over 99% of families rate the service as respectful, professional, and caring. Prepaid funeral plans are also available, allowing individuals to plan ahead and make their final wishes known in advance.

What families say

"Incredibly caring and supportive. First class service."

— Karen Azodoh

"Donna did a wonderful job from start to finish, advising, making suggestions and helping the whole way through the sad process. Nothing was too much trouble."

— Richard Coombe (about Donna)

"Donna was fantastic, she treated us with such compassion, nothing was too much. Donna arranged the viewings at the Orpington branch, met us there, explained every time what to expect when viewing my dad, again with so much compassion."

— Lisa Brewood (about Donna)

"The help we received from Kelly was over and above what we expected. Kelly had empathy. I would also like to thank Tom the funeral director who was fantastic on the day, the way that he helped Mum, and was very attentive to our needs."

— david jones (about Kelly & Tom)

"Donna at the branch has great patience and kindness which I will never forget. The day passed beautifully, Donna arranged for a wonderful team to look after my loved one on the day, and the only thing she was not responsible for was the weather - which also was beautiful."

— Carol Farr (about Donna)

"No words can express the kindness, compassion & overall dignity that we received from Donna & Paul. Paul & his team brought my dad home, carried my dad with dignity & bowed their heads at his coffin as they left. On the day of my dad's funeral, Paul & his team came again bowed at the coffin before taking my dad to the Hurst."

— Lisa Brewood (about Donna & Paul)

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

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