The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Payne and Sons Funeral Directors was founded in 2010.
Our dedicated teams at our Eastbourne and Hampden Park funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements’
Where can I find a full list of your prices and service options?
Unfortunately my family have had to call on their services three times in the last 14 months, my sister and recently my dear father and another family member.The service we received was first class. We were treated with complete understanding and dignity, we mainly dealt with a lovely lady Sharon, she really got us through our sad time(s).On the...
Steve Kimber via Google
a month ago
I am so pleased we chose Payne & Sons for our Dad's funeral. Sharon and her team went above and beyond. I had never had to arrange a funeral before but Sharon made it all so easy and straightforward.When I spoke of my Dad and his interests they managed to pick a celebrant who was perfect and to top it off she had known my Dad which made the ser...
Laura Jackson via Google
2 weeks ago
Amazingly lovely people led by Sharon. They made dads day so beautiful. Their commitment to their job is outstanding.A big Thank You for all you did for us.
Tracey Bastone via Google
3 months ago
As a family we cannot fault the service we received from Payne & Co - from the initial phone call, collecting Dad from home, advising on the funeral arrangements, being able to visit Dad - Sharon and her team provided a very personal and compassionate service.The whole team ensured everything went smoothly on the day including providing guidance...
Kim Groves via Google
2 months ago
Payne & Sons were recommended to us by the care home in which my dad had been and we were so glad that they did! From first contact, the team at Payne & Sons have been really understanding, professional and looking after us and the rest of the family by being there when we needed to talk about arrangements, right down to tiny details. They truly...
Harriet Tait via Google
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