The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Payne and Sons Funeral Directors was founded in 2010.
Our dedicated teams at our Hampden Park funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
Such an empathetic, supportive and efficient service!Lisa and Michelle were both amazing. My mother had a nasty fall shortly after my father's passing and they were incredibly empathetic and supportive showing patience and understanding. They guided us (particularly myself who had never had to organise a funeral before) through each step and did...
Michelle Russell via Google
3 months ago
The team at Hampden Park branch of Payne and sons recently arranged and conducted my husband's funeral. If a funeral could be described as perfect then to me this was. I can't thank you enough for all the care and support during and after the whole process. You are a credit to your profession.
Kay Jones-Skipper via Google
3 months ago
I would not hesitate to recommend Payne & Sons, whose Hampden Park team made final arrangements for my father. Very professional service during a most difficult time, which was made even more challenging by the pandemic. They provided helpful and patient guidance at every stage of the process.