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You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Payne and Sons Funeral Directors will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Payne and Sons Funeral Directors was founded in 2010.
Our dedicated teams at our Hampden Park funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
"From the first call with Michelle, the service was amazing. She made such a difficult time so much easier following the loss of my mum. She kept in touch every step of the way. The whole team at Payne & Sons were kind, courteous, professional and so much more."
— Lorraine Holter (about Michelle)
"They took excellent care of my Dad after his sudden passing with great compassion and professionalism. The care and service they provided I believe would be hard to match, which is always important when considering who is going to be guiding you and your family through difficult circumstances."
— Millicent Miller (about Emily)
"It was like being looked after and helped by understanding friends. You eased us through a very difficult time."
— julia mackie (about Emily)
"Emily took care of our dad with such care, thoughtfulness, and warmth. She was incredibly accommodating and generous, especially when navigating time-zone schedules with my brother and me living in Australia. Emily was by our side throughout the whole process, helping to cultivate a profound and memorable day for us."
— Jan Chantler (about Emily)
"The care, respect and love she showed to my father, myself and my family from the beginning was endless. I could not of asked for a better send off for my father, with Michelle who has a beautiful voice, singing his favourite song to complete a beautiful service."
— Teresa Toms (about Michelle)
"After my 13 year old son died from cancer we chose not to have a usual funeral. Michelle helped so much with this process and was absolutely amazing. As I was too upset to speak we communicated by email and these were answered quickly, which really helped me to cope. They are professional, caring and really go out of their way to help you through a traumatic experience."
— Tracy Unsworth (about Michelle)
Millicent Miller
3 months ago
Words cannot express how brilliant Payne & Sons are. They took excellent care of my Dad after his sudden passing with great compassion and professionalism. In particular Emily, Lee, Karen and Molly were great, always quick to answer any questions and arrange any accommodations without judgement. The care and service they provided I believe would be hard to match, which is always important when considering who is going to be guiding you and your family through difficult circumstances.
JACKIE
3 months ago
Very helpful and friendly service, very professional and understanding. Molly is an amazing young woman and Emily is very kind and easy to talk to, thank you for making the whole process so much easier
Jan Chantler
4 months ago
We, as a family, cannot recommend Payne and Sons enough. Emily took care of our dad with such care, thoughtfulness, and warmth. She was incredibly accommodating and generous, especially when navigating time-zone schedules with my brother and me (living in Australia). Emily was by our side throughout the whole process, helping to cultivate a profound and memorable day for us. We’d also like to thank the wider staff who accompanied us through the process and on the day itself, all with such gentility, kindness, and respect. Thank you, Payne and Sons.
julia mackie
5 months ago
Payne and Sons is a wonderfully supportive company, my heartfelt thanks go to Emily, Karen, Ian and Celine, It was like being looked after and helped by understanding friends, Thankyou all so much you eased us through a very difficult time
Paul Trigwell
7 months ago
I have ordered a memorial vase for my mother’s grave in April & paid a deposit. I live abroad & returned last week for my mother’s internment. I called in to see the funeral director last week and was assured that I would receive a phone call nothing happened. I called again Thursday & Friday nothing ? This morning I called & after a 5 minute wait was told I could ring the Stone mason direct. Well is this the way to treat grieving FAMILIES. NO HELP & Don’t care I have your money. Still no vase. Very unhappy customer.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01323405745We'll call you back
Payne and Sons Funeral Directors will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Payne and Sons Funeral Directors will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Eastbourne, East Sussex. All members follow a strict Code of Practice, giving families peace of mind during one of life's most difficult moments.
What to wear to a funeral in the UK: traditional expectations, modern dress codes, religious variations, what not to wear, and guidance for children.
The average cost of a funeral in the UK is £4,141. This guide breaks down every fee, explains regional differences, and shows you how to manage costs without compromising dignity.
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