Funeral Directors in Chester-le-Street, Durham

“Special mention to Lindsey and Phil who greatly assisted our family through this difficult time.” — Kevin M.

“All staff seemed genuinely compassionate and full of empathy even though they do this all the time. I couldn't have asked for more in any way.” — Terry M.

“Everyone we dealt with were knowledgeable, caring and compassionate. A great team at a truly sad time for us.” — Tracy B.

“Alan M Ranson provided a beautiful service for my beloved grandma. The service was smooth, professional and nothing was too much trouble.” — Laura K.

“From start to finish Stephen and the team took the stress of planning the funeral out. Their correspondence was always prompt, professional and compassionate. The day of the funeral was held so dignified.” — Melissa T.

“Everything went perfectly thanks to Anne, who was very helpful and kind. I really appreciate all the help I received in that moment.” — Mihaelko S.

“During a very stressful time Jim took control and made everything run as smooth as possible. From the very first contact Jim and the staff were very professional looking after our every needs.” — Kenny W.

“Jimmy makes a difficult time less stressful! Our family have always used Ovington over the years for family funerals. High class service. Highly recommend.” — Diane B.

“A huge thank you to Phil and Lynsey for making this difficult and emotional journey for our step mum susan a little bit easier.” — diane b.

“The 2 Rebeccas, Sophie and Richard at Chester le street were so kind to deal with and put together a magnificent send off.” — Laura S.

“Craig guided us through every step of the way, took a lot of the pressure and stress off our shoulders, and made such a difficult time more bearable — always just a phone call away. The care, dignity, compassion and support was second to none. We certainly did choose the best.” — pat r.

“No question or request was ever too much and we always felt they were there for us day or night — this made the most unbearable time of our lives that little bit easier. To say we would recommend would be an understatement. The brothers genuinely care and are the most approachable and down to earth people.” — Georgia O.

“Stephen always there no matter what offering help, answers, support, just someone to talk to. Would highly recommend to aid you at your darkest time.” — lynne t.

“Small touches, like a packet of seeds in my wife's favourite colour to a single red rose left on the doorstep on the day of the funeral demonstrates a gentle caring touch, just what was needed on such a sad occasion.” — RAY K.

“Every detail was handled with dignity and warmth, and the support from the whole team meant so much to our family. A special thank-you to Rhonda for handling the dog so kindly, and to the pallbearers for carrying out their duties with such respect — both gestures were truly touching.” — Susan T.

“The service for my brother David — from the first meeting with Rhonda I was expecting to be very difficult. However we felt so relaxed which was down to the professional and very caring attitude from her. She was exceptional at her job and all the staff we met were extremely helpful and caring.” — Malcolm M.

“The caring and compassionate staff offer a friendly and professional service and give lots of support and advice at a difficult time. Every funeral has been conducted with the utmost dignity and respect for our beloved family members. I wouldn't go anywhere else.” — Gillian C.

“Nothing was a bother and our father's plan was carried out to the full. It was a beautiful send off and everyone commented on how professional the funeral went.” — Theresa A.

“Charles Embltons have now done both my husband's and my dad's funeral 6 weeks apart. Neil Kelley is amazing, the respect is priceless.” — Kay T.

“From the moment I arrived he was there to put everyone at ease over arrangements. Along with the girls in the office they instantly took away the worry. Regular calls to keep us up to date with arrangements and ready to help with any worries we had.” — luckylad6