Bereavement support & funeral directors

“Really could not be more pleased and grateful for the service I received. Gill was so lovely and kind and explained everything clearly to us and didn't pressure us into anything.” — Rebecca F.

“Gill & Katie were stars, they were a great help from start to finish. I would happily recommend Alfred Smith to family & friends.” — Beardy M.

“Jason made what could have been an overwhelming process feel calm and manageable. He guided us with such empathy, compassion, and genuine sensitivity that we felt fully supported every step of the way. On the day, the team took the time to gently talk family members through each step, ensuring everything was done at our pace.” — Jade K.

“From the moment she came into their care, they treated Mum with such dignity and respect, which gave us great comfort. Nothing was ever too much trouble, and they made an incredibly difficult time just that little bit easier to bear.” — Jodie

“Brother Nassir and Mahmoud make you feel like family when dealing with the funeral process. Subhanallah amazing experience. May Allah reward them and their families.” — Zakir H.

“Absolutely smooth and stress free during our heartbreaking grief. The compassion and kindness and organisation is truly appreciated. Words can't express our gratitude.” — Mrs M.

“I was miles away in Jamaica and I was comforted knowing that Hayes and English would do an amazing job taking care of my dear uncle. Thank you for your warmth and professionalism. If you have lost someone and are currently seeking a funeral director, Hayes and English should be your first choice.” — Keniesha B.

“I live close to this company in the Hoxton branch and I asked Slawek if it was possible to transfer the ashes into my own urn and he did it for me without any issues despite not using them for the service. He was very kind and helpful and put me at ease with my situation.” — Annie T.

“My family appreciated the kindness and how they've bared with us for my minor changes. Brilliant service!” — MPY ".

“I had some last minute changes to the service that wasn't too much trouble, also was very particular with certain things I wanted for my mums funeral and again nothing was too much trouble. Very well looked after on the day.” — Amy R.

“If I could I would give their service 10 stars. Mark, Stewart and the team are highly professional, caring and compassionate. Thank you Millers for your wonderful service!” — YCC

“We were guided through this difficult time with great compassion, respect and kindness. Thank you George and Team for your professionalism and dedication to your profession.” — Annie

“Rachel showed great professionalism in all the arrangements, taking pressure off the family. Great service from start to finish.” — Steve S.

“They took care of everything, including the flowers which were beautiful. This all went very smoothly and on time, with no extra stress, which we were grateful for on an occasion as sad as the day was.” — Janet O.

“Julie also went above and beyond in helping me with my Grandparents to decide what path to take with their ashes. I can't thank her enough.” — Kim L.

“I now understand why dad chose and wished to go with them before he died. Everything for my father's funeral went amazingly.” — Sheri-Anne C.

“Dawn was respectful and empathetic towards my needs and showed a lot of flexibility. I could not recommend W English and Sons highly enough.” — Gary H.

“Samantha at Bethnal Green was a great help to myself and my family during such a difficult time. She was very empathetic and caring to us and made it so the funeral went smoothly. Can't say thank you enough.” — Dominic M.

“Nicola has great attention to detail and Vern was a calming influence at the service as he organised things in a dignified and sensitive manner. I would not hesitate to use the Co-Op again. First Class all round.” — Jonathan F.

“Nicola in the Walworth branch was amazing. Walked me through all the possibilities. Organized the perfect Celebrant. Explained how one solution would be better than another to achieve what I was looking for. It was an easy and sensitive process. I gave my partner the send off he deserved and everyone commented on how beautiful everything was.” — Nigel C.

“Jelena guided us through the entire process with great kindness and understanding, keeping us updated at every stage. Their service was outstanding — professional, compassionate, and perfectly organised from start to finish. We are sincerely grateful to Jelena and the whole Albin & Sons team for their care and professionalism at such a difficult time.” — K. M.

“Scot, our main point of contact, was incredibly supportive, understanding, and always available to answer any questions we had. It gave us real comfort knowing that every detail was taken care of so thoughtfully. Their professionalism and genuine care truly made a difference to our family.” — shirley m.

“Stephen was very accommodating to our family's situation and was able to make something pretty complicated and stressful into something straightforward and simple despite the circumstances.” — Marco L.

“Sylvia and her team were a huge help from start to finish, were quick to keep us updated and were extremely compassionate. Their professionalism was greatly appreciated during such a difficult time.” — Joe H.