Bereavement support & funeral directors

“The whole family were cared for, all our questions were answered professionally with compassion, and Michael showed so much understanding. The night before the funeral my sister decided she would like to view our Mum so I hastily made a late appointment — this was accommodated and we were once again made to feel very welcome.” — linda p.

“Everyone that I spoke to on the telephone or met in person gave me a professional, yet personal, experience. They understood exactly what I needed, both in terms of empathy and arrangements. I cannot recommend them more highly.” — Richard B.

“Friendly and reassuring from the very first phone call. Joe and all of the staff understood and ensured that my mother's wishes were carried out with the utmost care and professionalism. A heartfelt thank you from us all.” — Alexia M.

“I would like to say a big thank you to all the staff for taking care of mum from the start when she came in to arrange her funeral, to when she passed at home and was taken into your care with the same thoughtfulness and care.” — Iris C.

“Every thing done very Professionally and efficiently, all Staff very sympathetic and very Friendly. Thanks to all involved.” — Glenda C.

“The 2 Ladies that I met showed very good levels of empathy & compassion and made the very difficult matter of dealing with the funeral of my Beloved Partner much easier. Everything was well organised by the Coop Team - very impressed and most grateful.” — Andrew M.

“He attends to the smallest detail and treats everyone with kindness and courtesy. This is a family run business that pay attention to detail and help you at a difficult time.” — Graham H.

“His manner and tone matched the situation perfectly. He was hands on, from the first meeting, to leaving the crematorium. Mum would have been chuffed with how well it all went.” — Adrian S.

“Lauren coming out to meet our Mum and understanding her final wishes… everybody showed such compassion. She made herself available for us every step of the way and organised everything.” — billiebean1

“Lauren was compassionate and very understanding without being intrusive in helping us make the arrangements and on the day, father Mark and his team were superb.” — Allan W.

“It has been 3 months now since my son passed on in Cambridge. I didn't really get the opportunity to express my thanks to Sally, Tina and Kevin for their great assistance, empathy and professionalism.” — TS C.

“They had to come out in the middle of the night to collect my father who died at home. They were so kind and respectful I was very touched. Then I saw the same person at the cremation which was actually rather comforting.” — Nina C.

“What could have been a stressful occasion was made so much easier with his complete management of the meeting and put me at ease straight away with a much needed cup of coffee.” — Susan G.

“She would have been absolutely delighted that she was attended by a team of three female undertakers who did a faultless job! We preferred to sort out our own flowers and order of service, and they had no problem with any of that at all.” — Imogen B.

“Staff took great care of the necessary arrangements, we experienced great communication and we felt very well supported by the team.” — Nicky M.

“Compassionate, caring and dedicated supporting staff. Brilliant service from all involved at a difficult time.” — Sandy L.

“Wonderfully warm, professional people. Attention to details on everything. Everything we wanted was carried out in a seamless manner.” — John R.

“Juan ran me through the booking with clarity and sympathy. What could have been a stressful occasion was made so much easier — he put me at ease straight away with a much needed cup of coffee.” — Susan G.

“Mandy & Sue have been a great help and great communication, would highly recommend.” — Jeanette C.

“Only praise for the staff and in particular Mandy Gunn for the support and impeccable service during several funeral arrangements over the years. Thank you from all our family.” — Aldona K.