Bereavement support & funeral directors

“Maggie was very friendly and gave us time to tailor the funeral to our wishes. She made an unpleasant experience of arranging a funeral as simple as possible. All the staff were exemplary.” — Sharon

“The evening before the service Maggie's partner Kevin called me to go over all the details. He wanted to make sure that everything would go smoothly, which it did.” — Giselle S.

“Rachel showed great professionalism in all the arrangements, taking pressure off the family. Great service from start to finish.” — Steve S.

“They took care of everything, including the flowers which were beautiful. This all went very smoothly and on time, with no extra stress, which we were grateful for on an occasion as sad as the day was.” — Janet O.

“If I could I would give their service 10 stars. Mark, Stewart and the team are highly professional, caring and compassionate. Thank you Millers for your wonderful service!” — YCC

“We were guided through this difficult time with great compassion, respect and kindness. Thank you George and Team for your professionalism and dedication to your profession.” — Annie

“From the first we felt looked after and the whole team made a difficult time feel better. The whole experience from start to finish was handled very well.” — Pen b.

“The wonderful lady at Coop funeral care Kentish Town branch did an excellent job, listened to what we wanted and made the process run smoothly.” — Bill M.

“He was respectful of our Indian traditions and rituals, and knew exactly how to work with different and strong personalities in the family to ensure everything went smooth on the day. This feedback was unsolicited - I specifically asked to provide feedback to support this small family business so others can trust their services like I did.” — Shiamalee P.

“While they offer this service free of charge - and in addition to their day-to-day business - they do it with professional attitude, discretion, attention for detail and care. We felt supported in our grief and they helped us treasure the memory of our lost baby in such a special way.” — Francesca

“Jason's reassurances helped me to relax and carry out Mum's wishes in the way she wanted her day to go. His caring suggestions and attention to detail on the design of the order of service and flower arrangements were quite outstanding — he totally understood that I wanted things to be 'memorably modest'.” — Eddy C.

“The team beautifully accommodated us by putting Mum's favourite betting numbers — 7 and 14 — on the horses. Afterwards, I was given a lovely box containing a book about the horses, a certificate with their names, and a piece of the feathers they wore on the day.” — Denise W.

“I was miles away in Jamaica and I was comforted knowing that Hayes and English would do an amazing job taking care of my dear uncle. Thank you for your warmth and professionalism. If you have lost someone and are currently seeking a funeral director, Hayes and English should be your first choice.” — Keniesha B.

“I live close to this company in the Hoxton branch and I asked Slawek if it was possible to transfer the ashes into my own urn and he did it for me without any issues despite not using them for the service. He was very kind and helpful and put me at ease with my situation.” — Annie T.

“Their guidance through the entire process was gentle yet confident, and they made us feel supported every step of the way. We are deeply grateful for their kindness and the dignity they brought to the service.” — Toni P.

“Denise arranges the funerals with a kind, personal, and thoughtful service in an industry where this is surprisingly rare - always friendly and compassionate and will support you with complete professionalism.” — Philip D.

“They helped us with finding the music we wanted, the venue for the Wake and where to order our floral tributes, all of which were absolutely perfect. Nothing was too much trouble from the minute we engaged their services to the minute they left the cemetery.” — Nikki H.

“Staff were very caring and understanding as I have a learning disability and mobility issues. Highly recommended.” — Lisa B.

“She guided us through everything clearly and with real compassion. She was always available when we had questions and responded quickly whenever we needed reassurance. Nothing ever felt like too much trouble.” — Tasha L.

“Your warmth and kindness made it so much easier for our family. Thank you.” — Claire B.

“You won't find anyone more sympathetic, professional and as understanding as Mary in your time of need.” — Dino T.

“You made the hardest day of my life and my brothers life that bit easier to get through. Charlotte was awesome throughout, and Max and his team on the day were just a credit to this family run business.” — Rory

“Compassionate and professional service. Made the process easy under the circumstances.” — Debbie B.

“Jade, you looked amazing and was so kind and respectful, you did my grandad proud. I cannot thank you enough for giving my grandad a beautiful send off.” — Charley P.