Bereavement support & funeral directors

“Maggie was very friendly and gave us time to tailor the funeral to our wishes. She made an unpleasant experience of arranging a funeral as simple as possible. All the staff were exemplary.” — Sharon

“Very welcoming caring and showed alot of support from the first day I walked in till the last day I walked out. Outstanding all way. Thank you so much Maggie you are amazing.” — Lynn S.

“Rachel showed great professionalism in all the arrangements, taking pressure off the family. Great service from start to finish.” — Steve S.

“They took care of everything, including the flowers which were beautiful. This all went very smoothly and on time, with no extra stress, which we were grateful for on an occasion as sad as the day was.” — Janet O.

“If I could I would give their service 10 stars. Mark, Stewart and the team are highly professional, caring and compassionate. Thank you Millers for your wonderful service!” — YCC

“We were guided through this difficult time with great compassion, respect and kindness. Thank you George and Team for your professionalism and dedication to your profession.” — Annie

“From the first we felt looked after and the whole team made a difficult time feel better. The whole experience from start to finish was handled very well.” — Pen b.

“The wonderful lady at Coop funeral care Kentish Town branch did an excellent job, listened to what we wanted and made the process run smoothly.” — Bill M.

“He was respectful of our Indian traditions/rituals, and knew exactly how to work with different/strong personalities in the family to ensure everything went smooth on the day. This feedback was unsolicited - I specifically asked to provide feedback to support this small family business so others can trust their services like I did.” — Shiamalee P.

“We lost our baby before we met her and, without asking for anything, Paul was kind enough to explain everything to us, arrange a cremation and ceremony for her and be a steady hand throughout the process. In every move, he showed his experience, knowing when to provide a kind word, when to step back and let us grieve and when to guide us forward.” — Lap T.

“Jason made what could have been an overwhelming process feel calm and manageable. He guided us with such empathy, compassion, and genuine sensitivity that we felt fully supported every step of the way. On the day, the team took the time to gently talk family members through each step, ensuring everything was done at our pace.” — Jade K.

“From the moment she came into their care, they treated Mum with such dignity and respect, which gave us great comfort. Nothing was ever too much trouble, and they made an incredibly difficult time just that little bit easier to bear.” — Jodie

“I was miles away in Jamaica and I was comforted knowing that Hayes and English would do an amazing job taking care of my dear uncle. Thank you for your warmth and professionalism. If you have lost someone and are currently seeking a funeral director, Hayes and English should be your first choice.” — Keniesha B.

“I live close to this company in the Hoxton branch and I asked Slawek if it was possible to transfer the ashes into my own urn and he did it for me without any issues despite not using them for the service. He was very kind and helpful and put me at ease with my situation.” — Annie T.

“Denise was most helpful, supportive and friendly, striking an excellent balance between prompting with advice with the right amount of contact without being intrusive.” — Paul S.

“Denise who arranges the funerals does so with a kind, personal, and thoughtful service in an industry where this is surprisingly rare - always friendly and compassionate and will support you with complete professionalism.” — Philip D.

“They helped us with finding the music we wanted, the venue for the Wake and where to order our floral tributes. Nothing was too much trouble from the minute we engaged their services to the minute they left the cemetery.” — Nikki H.

“Rabbih and Jason were so kind and I felt relieved as soon as I walked into their office. They took care of everything needed and I felt the service I got was 5 star.” — Tien T.

“She gave my father the most amazing sendoff. The service she provided was 100% perfect and the cars and the bearers were so professional and respectful. The prices they charge are the best you can find.” — irene b.

“Your warmth and kindness made it so much easier for our family. Ann, your organisation for Dean's funeral was perfect for us. We all will highly recommend you.” — Claire B.

“I would not hesitate to recommend her 100%. You won't find anyone more sympathetic, professional and as understanding as Mary in your time of need.” — Dino T.

“You made the hardest day of my life and my brothers life that bit easier to get through.” — Rory

“Compassionate and professional service. Made the process easy under the circumstances.” — Debbie B.

“Owen and team were extremely helpful and respectful with dealing with the loss of my Brother.” — Jo L.