Bereavement support & funeral directors

“They supported us in our grief and made helpful suggestions to make the funeral day special. They worked hard to help us achieve our plans and were respectful, efficient and thoroughly professional at every point.” — Jill M.

“From the first appointment I had to arrange her funeral it was easy, very quick and caring. I know there were other members of the Coop team and I wish to thank everyone for their kindness and genuine compassion.” — Michael B.

“From start to finish they handled absolutely everything with incredible attention to detail, professionalism & care. The service was just perfect, exactly what we wanted.” — Lucy C.

“She was so supportive on the day. We knew that we were in great hands and had nothing to worry about.” — Gill S.

“They are also very understanding about financial difficulties and again are very supportive. The funeral although very sad would have done my mum proud.” — Dionne N.

“From the time they were speaking to our family outside her room until the coffin settled in the ground they were amazing. Attention to detail and always the little things that make a big difference.” — Simon H.

“Dedicated funeral specialists — kind, caring, understanding and helpful.” — henry l.

“A compassionate, thoughtful and professional team whose attention to detail was appreciated very much.” — Tom P.

“Louise was amazing from start to finish, answering all my questions with knowledge and dignity.” — Sian C.

“Having never had to deal with a loss before, we would have struggled without the help and guidance we were given. Everything was taken care of with the utmost compassion and consideration.” — Steve W.

“My Mother in law wanted to see him in their chapel of rest on a Saturday when they are closed and they were more than happy to accommodate. You really get the personal touch.” — Hannah O.

“A big thank you to Barry who drove us all there, such a lovely and friendly man, made us feel very relaxed. It was perfect from start to finish, the detail was spot on.” — Jenna S.

“If you want to give your loved ones a beautiful service then Michelle is your lady to talk to.” — Lisa-marie T.

“I can't thank Michelle enough for everything she did for my dad, and I can't thank enough Sarah and Belinda for the time they gave me just to chat to them.” — Lisa-marie T.

“Both John and Emma Severs were kind, patient, very professional and guided me through everything I needed to do. They gave a wonderful service throughout. I cannot recommend them highly enough.” — Pamela J.

“Always on the end of the phone to guide us through a difficult, emotional process, so grateful for all your help and the prompt, professional way you dealt with the whole journey.” — sally k.

“Their advice on all aspects of the funeral was very professional and practical and they often added ideas that made the day go smoothly.” — Roger A.

“Andy managed the whole process with sensitivity, tact and good organisation so the whole day went as planned. As Funeral Director on the day, Edward was calm and courteous, advising us at every step.” — Helena R.

“Fantastic service, friendly staff, very helpful, great aftercare. Could not have asked for better.” — Alan D.

“In addition, the horses and carriage were perfect. My mother would have absolutely loved watching them throughout the day.” — Rob W.

“Rachel is warm, caring and professional. I cannot recommend her highly enough.” — Fiona S.

“Friendly, professional and empathetic sums up this wonderful company who I would hugely recommend. Thank you to all at R Phillips for the wonderful service from start to finish.” — Wendy H.

“The personal service we received, the support we received was perfect.” — John S.

“Sensitively guiding and supporting us, and ensuring the funeral day proceeded calmly and smoothly. We can't recommend the company more highly.” — Craig F.