Bereavement support & funeral directors

“During what is a tough time, they performed as expected and more. Perfect, professional, sensitive, empathetic, sincere — the experience I and my family received was beyond expected.” — Jay M.

“Mr Rowe who carried out the final tribute — he's like gold dust, he was absolutely first class. Ben called before arrival to see if there was anything he could do for us. Nothing was too much trouble.” — Ian C.

“Ellen guided us through this emotional time with kindness and calm efficiency. Both our parents had Dignity plans and A.E Smith & Sons did them and us proud.” — Kim F.

“Treated my mum with the utmost dignity and care from the time they collected her, right through and including her funeral. I have used AE Smith and Son's for both my Dad 13 years ago and my Mum most recently — 100% recommend.” — Suzanne C.

“Everything went smoothly, providing us comfort in knowing that our loved one received the best farewell possible. John, who was warm and kind, guided us through the entire process with care.” — Vanessa P.

“John Pearce and all staff looked after us with care and compassion from the moment we first contacted them. Nothing was too much trouble and my children and I were guided through every step of the way. We knew that my husband was in safe hands in their care.” — Allyson J.

“It was also comforting to know that their care does not end with the funeral, as they continue to offer support to families afterwards. They supported us gently through a very difficult time and treated mum with dignity and respect.” — Jenny S.

“John Edwards particularly is a credit to the organisation; his general manner was compassionate and thoughtful, you could truly tell he cared about his work. Being the first time I have planned a funeral, Hilliers were very attentive in answering any questions and guiding our family through the process.” — Lucy C.

“Craig was very clear in his explanations, respectful, patient and always available to chat or return a call.” — Pauline B.

“My Mum and myself were made to feel so at ease and relaxed. Craig was so lovely and helpful and guided us through every step. Very professional and kind.” — julie e.

“She made everything clear.” — Paul R.

“They were absolutely amazing. So kind and compassionate. They really did the family proud - not a thing out of place and all to the high standard you would expect from a professional service.” — Carol H.

“We felt very safe in their hands. Their suggested celebrant, Kirsty, was lovely. She gently and sensitively listened to our stories of mum, and her eulogy was perfect.” — Amanda W.

“A special thank you to Julie Groom, who was absolutely wonderful throughout the whole process. She was so kind, patient and helpful, always taking the time to answer questions and offer support whenever it was needed. Her caring approach made a huge difference to me and my family.” — Sonia B.

“Belinda provided sensitive ideas and appropriate detail to enhance the service. A laminated Order of Service card and a bound copy of the superb oration were lovely keepsakes of the day.” — Anita B.

“An amazing team lead by John who is one of the nicest people I have ever met. John truly cares for the families who entrust him.” — Terry G.

“Diane helped us through a really tough time. She helped arrange my nephews funeral with care and compassion all the way through. We can't thank her enough.” — Lee-anne H.

“Diane helped us through a really tough time. She helped arrange my nephews funeral with care and compassion all the way through. We can’t thank her enough.” — Lee-anne H.

“They were incredibly helpful from our first call with them and ensured that everything went as planned on the day.” — Helen H.

“From our first contact, their professionalism and compassionate approach were evident, providing invaluable support during this difficult time.” — Ken M.

“Jo and the team at Hillier's made a horrible situation bearable. Every email, and there were lots, were answered immediately. We cannot fault the service we received.” — Rachel C.

“Nick was quietly efficient and so kind. Him suggesting the colourful coffin was genius and so appropriate for Mum, attracting the most favourable comments. Despite more mourners turning up than anticipated, no panic ensued, and everything went smoothly.” — Rachael W.