Bereavement support & funeral directors

“We had so many people come up to us when we left the chapel saying what a lovely service. We had a lot of help and advice from Will which made the day more bearable for us.” — Pamela B.

“We are so grateful for all the help and assistance at a difficult time. Everything was achieved in a personal and sensitive manner and each service has been different, truly reflecting our loved ones' wishes.” — Beverley H.

“The entire team of kind, professional staff handled everything with the utmost care and consideration. Very grateful that they were recommended to me.” — Alexander D.

“Throughout the past few weeks we've had lots of support and reassurance with the planning and visiting of grandma in the chapel of rest. I would highly recommend Alexander Burn to anyone seeking respect and dignity for their loved one.” — Kayleigh

“Ian made suggestions that we had not even thought about. In all the process making the arrangements were outstanding. Thank you both for making Dads funeral so easy at a time of sadness.” — Val G.

“He is understanding and compassionate, sensitive to the family needs including matching the funeral to our budget... Ian's support as a local, caring funeral director has helped enormously.” — Chris M.

“They steered me through all the aspects of the funeral which went very smoothly. I can't rate them enough for their care and attention.” — david r.

“My late father was treated with respect and dignity and his wishes were carried out exactly as he wanted. We were treated with sympathy and understanding and without any pressure to make decisions quickly or beyond what we were comfortable with. I couldn't have asked for more sensitive support during an extremely sad time.” — Caroline A.

“Very professional, discreet and sympathetic service. Would recommend.” — M M.

“Angela, Mark and the team at the Tewkesbury branch were amazing. Very sympathetic and understanding and found an amazing celebrant Julia for my late civil partner's funeral and taking care of his ashes. I can't thank them enough.” — Tiz G.

“The whole team with Julian gave us support and comfort before, during and after my Mother's funeral. There is a wonderful team working there together.” — Beverley S.

“Mason & Stokes were just brilliant following the death of our beloved Gramp. Compassionate and empathetic without being over the top. Mum has told us to contact you when she pops her clogs!” — Erin P.

“They even edited background people out of the photo we chose. Nothing was too much trouble for the team. John and the team picked the perfect celebrant for us also — Claire read our tribute to mum so perfectly.” — N S.

“John made us feel like how my dad's funeral went was his sole priority and paid attention to every little detail. A very kind and highly skilled professional. Thank you for helping us give my dad the kind of send-off that he would have wanted.” — Hilary R.

“They have fulfilled our wishes and exceeded our expectations. They redeemed our personal requests even though they might have been out of the ordinary, such as fingerprints, mass services in Polish language, service sheets in Polish. Goodwins made it a smooth process through a heartbreaking and devastating time.” — Kaya C.

“Within just a few hours of mum passing they were already supporting us as a family. They made contact with me most days either through phone or email. I can't thank them enough for the kindness and respect we received from the whole team.” — JO H.

“The vicar who conducted the funeral said he had only ever heard good things about them. Dealt with funeral arrangements and visiting my mum at their premises as smoothly as possible in the middle of the pandemic with all the restrictions.” — F C.

“Looked after our mum well and very accommodating to our wishes. Everything went so smoothly, very experienced funeral directors and very very respectful. Thank you for helping us through this difficult time, it was very much appreciated.” — rachel j.