Bereavement support & funeral directors

“From the initial meeting with Rachel a few days after Dad passed away everything was dealt with efficiently and professionally. Dave and the other staff were very smartly dressed and respectful at every stage, and guided us through the procedure. This all helped to make Dad's send off as good as it could have been.” — Susan P.

“Great attention to detail without it being overbearing, nothing was too much trouble, lots of time given so the whole process was explained and we were guided through with great sensitivity. The whole team made this difficult time bearable.” — tim s.

“Everyone from start to finish was absolutely amazing and everything went according to plan.” — Robert C.

“Co-op Funeralcare Bury St Edmunds provided very professional and dignified care for my late father and for his family. The funeral was exactly as we wished, and a fitting tribute to my father.” — Fr. A.

“Everyone was treated with love and respect and done all they could do to meet our needs at our most difficult of times.” — robert w.

“It was a really upsetting time but everyone was so helpful especially Dawn — we never felt anything was too much trouble and felt we could contact her and ask questions as often as needed.” — Karen L.

“They were very helpful, and patient with Me and My Mum at a very upsetting time, they took time and went over things that were needed for Dad's Funeral. Everything we planned fitted into place nicely with their help and empathy with us both.” — Andrea H.

“Lisa was very nice and kind and thoughtful ❤️ 💕 nothing was too much trouble bless her. The service we got from them was absolutely amazing. Everyone involved in Dad's funeral was lovely and thoughtful.” — Andrea H.

“Very professional, caring and compassionate. Very easy to deal with and nothing was too much trouble and my mum's funeral went very smoothly.” — Janet F.

“One member even took photos of the coffin for me and was also the same person who came to collect my late father in law. They were well presented and extremely respectful.” — Sue Y.

“Paul was such a pleasure to work with. Roy was courteous and very respectful.” — Paul G.

“We will always be so grateful for the kind way you looked after us.” — David J.

“Very helpful, very good customer service, very nice people.” — Jack H.

“Your support for the death of my best friend — you all helped me. You cared for her with high respect. You're all the best and you're 5 star.” — Leanne D.

“Zoe was very good at her job and I felt she understood our needs. She suggested Rachel as a celebrant who really seemed to know us so well after just one meeting and made us feel very at ease.” — Kim B.

“The care you took in looking after dear mum in the chapel of rest, the excellent communication with me her daughter at this sad time — the love and kindness given means so much.” — Donna A.

“Thank you for everything. You did Mum proud.” — Carol A.

“Tom and his staff were wonderful. So kind from start to finish. They made a difficult day much easier. Can't recommend them highly enough.” — Sally W.

“Staff were excellent, very helpful and so kind, explained everything down to the last detail.” — June M.

“Very kind and helpful, very understanding at a very difficult time. Always there to help and supportive throughout very hard times.” — Barry C.