Bereavement support & funeral directors

“From the first meeting with Rachel everything was dealt with extremely professionally and with great sensitivity and sympathy. I can't rate the service highly enough from everyone concerned with my husband's cremation and the aftercare I have received.” — Sue B.

“Despite it being a pre paid funeral plan we certainly were not short changed or treated any differently to any other customer. There was great attention to detail without it being overbearing, lots of time given so the whole process was explained and we were guided through with great sensitivity.” — tim s.

“All the staff showed considerable kindness and empathy when my husband Philip passed, and did the family proud.” — Carol M.

“Their kindness and professionalism made a difficult time much easier to manage.” — Rachel S.

“They provide a service that is second to none. Empathetic, sympathetic and showing kindness and dignity to my mum and the family.” — Janet C.

“It was a really upsetting time but everyone was so helpful, especially Dawn — we never felt anything was too much trouble and felt we could contact her and ask questions as often as needed.” — Karen L.

“From first contact with the Newmarket branch we were made to feel confident and comfortable. Such attention to detail and compassion shown. Kept us informed and followed up regularly with calls to us.” — Diane I.

“The 2 Ladies that I met showed very good levels of empathy and compassion and made the very difficult matter of dealing with the funeral of my Beloved Partner much easier. Everything was well organised — very impressed and most grateful.” — Andrew M.

“The support provided during this difficult time was outstanding, from the initial meeting to the day of the service. Our requests were met with professionalism and kindness, nothing was too much trouble.” — Ruth

“It is daunting to face arranging a funeral at a very sad time, but Ros and the team were so kind and helpful that all went smoothly. Thank you for ensuring such a dignified goodbye.” — Lindy R.

“We will always be so grateful for the kind way you looked after us.” — David J.

“Everyone I dealt with, especially Paul, was really helpful and understanding, and made what was a difficult time, easier to deal with.” — paul (.

“Very helpful, very good customer service, very nice people.” — Jack H.

“Your support for the death of my best friend — you all helped me. You cared for her with high respect. You're all the best and you're 5 star.” — Leanne D.

“The care you took in looking after dear mum in the chapel of rest, the excellent communication at this sad time — the love and kindness given was everything. What an amazing funeral home who went above and beyond.” — Donna A.

“Zoe has been second to none — she helped make a very hard process of arranging our mum's funeral so much easier. We were provided with hand prints from my mum, which was a lovely touch. We felt that everything was done with care and attention.” — Joanne R.

“Thank you for everything. You did Mum proud.” — Carol A.

“Tom and his staff were wonderful. So kind from start to finish. They made a difficult day much easier. Can't recommend them highly enough.” — Sally W.

“Staff were excellent, very helpful and so kind, explained everything down to the last detail.” — June M.

“Went out of their way to find the song I wanted played at my mother's funeral. Beautiful service, can't thank them enough.” — Tracey C.