Freeman Brothers — Funeral Director in CRAWLEY | 4.9★ 14 Reviews | NAFD

Freeman Brothers

4.9
(14 reviews)
Holly Lodge, 25-27 Brighton Road, CRAWLEY, WEST_SUSSEX, RH106AE
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NAFD Verified Member
01293540000

Pricing

Attended Cremation

£1,395

About

Freeman Brothers of Crawley is based at Holly Lodge in Southgate, having opened in November 2009 and now well-established in the local community. The branch offers a tranquil Chapel of Rest, private off-street parking, and full disabled access, providing families with the intimate and peaceful surroundings needed during such a difficult time. The team is committed to a professional, sympathetic service at all times, operating 24 hours a day, seven days a week.

As part of the wider Freeman Brothers family — a business run by the same family for six generations since 1855 — the Crawley branch upholds the company's long-standing values of tradition, dignity, and care. From traditional funerals to direct cremations, the team tailors every service to meet the individual needs of each family, ensuring every farewell is handled with the utmost respect and attention to detail.

Customer feedback is central to how the Crawley team continues to improve and develop its service. The branch is accredited by both the National Association of Funeral Directors and SAIF Independent Funeral Directors, reflecting its commitment to professional excellence and compassionate care for the families it serves.

What families say

"They delivered exactly what I wanted and more and I would not hesitate to recommend them. Everybody was so kind, caring and professional throughout my contact with them."

— Jan Stone

"The celebrant that they recommend, Karen Willis, delivered the eulogy as if she knew my Mum personally."

— Lorraine Clipperton (about Karen Willis)

"Russell answered all of our questions (even the weird ones) and made the whole process as painless as possible."

— Danielle Miles (about Russell)

"Vicky was so helpful & very understanding - taking all the pressure away. Tom on the day was brilliant. My Aunts goodbye from start to finish ran so smoothly."

— Karen Smith (about Vicky, Tom)

"Jennifer supported and guided me from my initial contact to confirming the final details. Vicky cared for my husband and prepared him exactly as I asked and was a great support when I went to view him. Tom and his pall bearers ensured the day went so smoothly, taking care of all the arrangements with such dignity and compassion."

— Jan Stone (about Jennifer, Vicky, Tom)

"Thank you all, especially Vicky in the office and Tom, on the day of the funeral, for making the worst moments of my life bearable. Your kindness and patience were invaluable at a time when I could barely think straight."

— Teresa Delgrosso (about Vicky, Tom)

Meet the team

Jennifer Bolt

Jennifer Bolt

Funeral Arranger

Jennifer Bolt joined the Freeman Brothers team in 2019 and arranges funerals and offers support to Crawley families.

Russell Martin

Russell Martin

Funeral Director

"Russell answered all of our questions (even the weird ones) and made the whole process as painless as possible."

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

Reviews

D

Danielle Miles

7 months ago

5

Russell arranged my brother in laws funeral for my family and made everything so easy. He answered all of our questions (even the weird ones) and made the whole process as painless as possible. I would fully recommend Freeman Brothers and Russell in particular.

C

Christine Williamson

a year ago

4

Overall we were very happy with the service we got from Freeman Brothers, Crawley. When we first met our funeral arranger she was very reassuring and helpful as we didn't know what the processes were., or how to plan a funeral. On the day the hearse and limousines were immaculate. The drivers were very kind and made sure we felt supported. We got quite a few comments about what a lovely service the funeral was.

T

Teresa Delgrosso

a year ago

5

Thank you all, especially Vicky in the office and Tom, on the day of the funeral, for making the worst moments of my life bearable. Your kindness and patience were invaluable at a time when I could barely think straight. I would recommend the services of Freeman Bros, Crawley to anyone without hesitation.

J

Jan Stone

3 years ago

5

I'm so glad I chose Freeman Brothers of Crawley for my husband's funeral. They delivered exactly what I wanted and more and I would not hesitate to recommend them. Everybody was so kind, caring and professional throughout my contact with them. Jennifer supported and guided me from my initial contact to confirming the final details. She dealt with all my wishes promptly and efficiently. Vicky cared for my husband and prepared him exactly as I asked and was a great support when I went to view him. Tom and his pall bearers ensured the day went so smoothly, taking care of all the arrangements with such dignity and compassion. Thank you all.

L

Lorraine Clipperton

4 years ago

5

My parents had purchased a will plan from Freeman's, which really took a lot of pressure off of us when my Mum passed away. We dealt with Jennifer who made the whole planning and day run exactly as we wanted it to. The celebrate that they recommend, Karen Willis delivered the eulogy as if she knew my Mum personally. We had several people who could not make the funeral and we had the video link which everybody who used it said was very good.

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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

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