Funeral Directors in Northfleet, Kent

“From the moment I made the initial phone call until I collected my Mum's ashes, I had the utmost confidence in everyone. They did a great job for my Mum, and my Dad. I'd highly recommend them to anyone.” — Linda G.

“Recently we needed to get a new plaque for her cross as it was weathered and the lovely new owner Mel not only gave me a new plaque she also had it mounted on a brand new cross. It was beautiful.” — Sophie G.

“A special thank you to Mel who sorted everything so quickly and communicated every detail to us and was particularly sensitive to our needs. As a family we are so thankful for the service they gave.” — Amanda W.

“My father-in-law passed away right before Christmas, and despite the holiday, they kept moving things along and were very communicative. They found a perfect Life Celebrant that truly captured the spirit of my Father-in-Law in the eulogy.” — Beth C.

“As soon as I telephoned Sharon at Hergest and Cavell I knew I had made the right choice when she seemed as keen as we were to ensure the families wishes were upheld. From that phone call to after the funeral the care and compassion given to my family was amazing.” — June B.

“We met him on the day of the funeral and honestly within minutes the whole family just felt safe. There's no other word for it. He was quietly professional, completely dignified, and as we followed the hearse I looked at him and just knew. I knew my brother had been looked after properly.” — Simon D.

“Karen was kind, understanding and very helpful. I left feeling very reassured and informed — excellent customer service.” — Samantha B.

“The personal touches enabled it to be a truly memorable day for all the right reasons, very professional and detailed impeccably.” — Nicola W.

“Words cannot express the gratitude for all the professional support I received. Melanie dealt with all my questions and concerns in an empathetic manner and reassured me that the funeral would be carried out in accordance with my wishes. Every aspect was carried out with dignity and respect.” — Valerie M.

“Her support not only made the immediate bereavement period far easier for our family but also ensured that every aspect of the arrangements ran smoothly and perfectly. I would have absolutely no hesitation in choosing Melanie and the team at T.S. Horlock again.” — Lawrie D.

“They where outstanding and professional from start to finish for my dad's funeral and would recommend them to anyone.” — Dave P.

“Deborah of W. Howard & Son was kind, helpful, caring, efficient, respectful, understanding and all that you would wish for when arranging a loved one's funeral. I cannot praise her and her colleagues enough.” — D S.

“Could not fault the service we got from the Co-op funeral directors. From start to finish, would highly recommend.” — lorraine h.

“On the day, the whole thing was flawless and exactly what we wanted. The arrangements were clearly explained as well as the charges.” — Angela I.

“Nicola for her kindness and professionalism when she telephoned to confirm everything beforehand and as our Funeral Director on the day. We really appreciate it.” — Wendy W.

“Such professionalism, experience and kindness. Our mum's funeral involved three different branches of the co-operative and Shirley's organisation and thoroughness ensured everything ran really smoothly. At a difficult time this made a big difference.” — Kate H.

“Toni and Matthew came to collect my Dad just after he passed away, and both were just as professional, friendly, supportive and understanding — which is what I needed to feel comfortable in leaving my dad in their care. They offered me as much time as I needed to say goodbye. Toni offered me the biggest hug too.” — N G.

“After a very bad experience with the CoOp I went to see you and straight away I knew it was the right choice. Your empathy, communication, respect and attention to detail is outstanding. Thank you all, every single one of you that made our lives so simple at such an awful time.” — Julie C.

“From the moment I met Sharon I felt that my friend Alan would be in safe hands... It's the personal touches that make this independent funeral directors stand out from the rest.” — B W.

“Despite covid restrictions Hergest & Cavell ensured we were able to give our dad the best send off possible... we couldn't recommend them enough.” — Mary R.