Bereavement support & funeral directors

“Everything was sorted brilliantly. Lovely company and lovely people. Highly recommended.” — TRACEY W.

“My dad had used Jerry when my lovely mum died 12 years ago, and I remembered how exemplary the service was then. Rachel has been so efficient in making the administration clear and timely. Our family are full of gratitude.” — Corinne T.

“Claire is just the most helpful, caring and efficient lady, and her approach made the whole process easy to understand and made us feel at ease.” — Alan

“Claire at the Norwich funeral branch has been the most helpful and supportive person in such a sad time for me. I couldn't have done any arranging without her.” — Sonia B.

“Christine in particular was wonderfully supportive and empathetic, and Allen made the day itself as stress free as possible. From the first meeting to the funeral itself, everything was handled with efficiency, care and compassion.” — Annette H.

“A special thanks to Sheridan for his guidance and support throughout. The professionalism, compassion and assistance exceeds all expectations. Nothing was too much trouble. I really couldn't have asked for more.” — Annette W.

“Excellent service at a difficult time. Karen was so helpful. Thank you so much.” — Julie D.

“Morgen has been amazing with helping me with everything from start to finish. She made the whole process of organising and arranging my mother's cremation really seamless. She's gone above and beyond.” — Adelaide M.

“Faultless compassionate service. Excellent attention to detail. Have no hesitation in recommending.” — Janet Y.

“When it came time to use them, they could not have taken better care of him, or our family. Simon took care of things and made it as stress free and easy for us as possible.” — Ali C.

“Nick and Carol listened very carefully to the family's wishes, paid painstaking attention to detail and delivered a warm, heartfelt, dignified service. Nick's speeches and readings were wonderful and struck exactly the right note.” — Peter C.

“After the service, several people independently told us it was one of the best services they had ever attended. They helped us give my mum the send-off she truly deserved, and for that we will always be grateful.” — dylan k.

“Competent, sensitive, caring service and staff — thoroughly recommended.” — Gerrard P.

“The attention to every detail was perfect, communication was second to none — they know what they are doing and they deliver faultlessly. My dad would have loved it.” — Matthew C.

“Lewis and his team delivered a respectful and professional service on the day of the funeral itself, which celebrated my father's life exactly how we wanted. Clear and upfront about the estimate and costs meant no surprises — such a refreshingly open and honest approach.” — Mark B.

“I entrusted Lewis Cook Funeral Home to look after our dear mother's ceremony and I wish to thank Lewis from the bottom of my heart for the exceptional service he provided. I couldn't have wished for it to go any better and all my family members had the same high praise.” — Rebecca C.

“Very good, very kind, very comfortable to talk to and be with. You could arrange an appointment with them with no problems and ring them. Very happy with their service, very kind.” — Eeyore J.

“Tracy Powell was brilliant for us while we were making our arrangements for dad's funeral. We definitely had a lot of detail requirements that she was happy to help with and the whole experience was fantastic.” — Andy C.

“They made everything so easy at a very difficult time, they suggested things I wouldn't have thought of. Everyone was caring, nothing was too much trouble.” — Jennifer H.

“Everything possible was done to make arranging my husband's service as easy as it could be. They listened to what I wanted and made it happen. They even changed the handles on the coffin I'd chosen. I couldn't have been more pleased with the way it went.” — Linda S.

“Presented all available options well and talked me through the process end to end meaning I could focus on me and my family.” — Andy W.

“Everything was perfect. The celebrant Jill did a lovely service, the flowers were absolutely beautiful as was the order of service. Having the prepaid plan made everything that little bit easier at such a difficult time.” — Tracey C.