Bereavement support & funeral directors

“We were very pleased with the whole process from start to finish with Francis Chappell.” — Elizabeth B.

“Nothing was ever too much trouble and they were always there at the end of the phone if I needed them and followed up with me afterwards to see how I was and how things were going.” — Jane R.

“We received wonderful compassionate and expert care. Everything was thought of, everything was arranged to perfection.” — Heather W.

“Sarah made what is a very sad process much easier than we expected. She is definitely in the right job and remained compassionate throughout.” — Sally M.

“On the day, the team led by Andrew were smart, dignified and respectful — they made an incredibly sad day a little easier to deal with. On behalf of the Bowen family we thank you all for your exceptional care.” — Liz B.

“The attention to detail is in a class of its own, and I am eternally grateful for the presentation of my mum whilst I visited her in their Chapel of Rest. This is the fourth occasion we have used this company.” — Mark

“Our family has used Doves for generations, and we've never been disappointed in the service we've received. Rachel has been fantastic in leading the family through the whole process and ensuring that our Dad's funeral went exactly as we wanted. They are a credit to their profession.” — Andy L.

“They treated my mother with the utmost respect. We never felt rushed and they always had time to answer questions and put our minds at rest.” — Heather W.

“Particular thanks to Siobhan and Zelia, who were outstanding. They were supportive in every way, understood exactly what we wanted, and guided us sensitively throughout during very difficult times.” — Martina N.

“All the staff were excellent and the service went very smoothly and all our wishes were met. Our family would like to thank everyone involved especially Jim who went above and beyond for us.” — Garry S.

“Having lost my wife recently, no task was ever too big and no detail too small for them. They excelled in their professionalism and efficiency and held my hand in every aspect of creating a perfect funeral. The empathy and sympathy was evident every step of the way.” — Richard P.

“Your work is more than a service — it is a gift of compassion that will remain with us always. Your attention to detail, patience, and kindness ensured that every aspect of the arrangements was handled with dignity and respect, bringing peace to our hearts and giving us strength when we needed it most.” — Kel1985

“All the staff went out of their way to accommodate all the family's wishes. The lead director on the funeral day was most professional, courteous and respectful.” — Keith P.

“Grace is marvellous, professional and made everything so easy. Ensured my Dad's ashes were available for collection promptly.” — T S.

“Attention to detail was very apparent, even to the point that the funeral cars passed where my father was at rest — a great idea Karen. Many thanks for all you did on the day.” — Martin L.

“Even the special touches like a cutting from my dad's wreath which was so thoughtful — I really felt like we did him proud on the day and you helped us do that, and for that my family and myself are very grateful.” — Sonia C.

“The care, professionalism, and dignity they brought to the arrangements were second to none. The guidance, attention to detail, and quiet support meant so much to us and our families during such a difficult time. Everything was handled with grace and sensitivity.” — Karen M.

“At a time when things are so difficult to comprehend, Bonni took the time to go through everything so carefully and responded very quickly to any queries. Stephen was so kind and respectful on the day of the funeral too.” — Ali L.

“She supported us well from the first contact to the funeral. Would highly recommend.” — Andrianna F.

“From start to finish they have been so supportive, professional and caring. Nothing was too much trouble and made what was a very difficult time easier for me.” — Lyn R.

“Very professional yet friendly approach by all members of the Co-op team, available to help and advise throughout the process. Even getting a choice of flowers that fitted the person and the occasion.” — Ian H.

“A huge thank you to Paulina she was so lovely and professional and made everything so easy. Made my nan look lovely and was so helpful when needed.” — Chloe P.