Bereavement support & funeral directors

“We were very pleased with the whole process from start to finish with Francis Chappell.” — Elizabeth B.

“Jenny and Michelle were amazing. They listened and guided me through the process at a very difficult time with genuine care, support, and sensitivity. Nothing was ever too much trouble and they were always there at the end of the phone if I needed them and followed up with me afterwards to see how I was and how things were going.” — Jane R.

“We received wonderful compassionate and expert care. Everything was thought of, everything was arranged to perfection.” — Heather W.

“Sarah made what is a very sad process much easier than we expected. She is definitely in the right job and remained compassionate throughout.” — Sally M.

“On the day, the team led by Andrew were smart, dignified and respectful — they made an incredibly sad day a little easier to deal with. On behalf of the Bowen family we thank you all for your exceptional care.” — Liz B.

“The attention to detail is in a class of its own, and I am eternally grateful for the presentation of my mum whilst I visited her in their Chapel of Rest. This is the fourth occasion we have used this company.” — Mark

“Our family has used Doves for generations, and we've never been disappointed in the service we've received. Rachel has been fantastic in leading the family through the whole process and ensuring that our Dad's funeral went exactly as we wanted. They are a credit to their profession.” — Andy L.

“They treated my mother with the utmost respect. We never felt rushed and they always had time to answer questions and put our minds at rest.” — Heather W.

“Everyone was genuinely caring and empathetic and dealt with every part of the process with sincere sensitivity and professionalism...not one fault can be found from initial meeting to the post funeral care.” — Kaye O.

“All the staff were excellent and the service went very smoothly and all our wishes were met. Our family would like to thank everyone involved especially Jim who went above and beyond for us.” — Garry S.

“Charlotte is amazing — she was of great support to me, such warmth. They pay attention to every single detail and deliver with 100% professionalism. They gave my husband the best send off ever and did him proud.” — Natasha F.

“Your work is more than a service — it is a gift of compassion that will remain with us always. Your attention to detail, patience, and kindness ensured that every aspect of the arrangements was handled with dignity and respect. The way you honored our loved one's memory brought peace to our hearts and gave us strength when we needed it most.” — Kel1985

“All the staff went out of their way to accommodate all the family's wishes. The lead director on the funeral day was most professional, courteous and respectful.” — Keith P.

“Staff were caring and dedicated their time to make sure everything was perfect on the day during this difficult time.” — Margaret S.

“Matthew calling me to let me know of their progress, arriving bang on time with the horse and cart immaculately clean. Thank you for making my mum's send off so special.” — Steven C.

“Your professionalism and understanding is outstanding and we couldn't have done it without your guidance. Jason would have been proud and happy with the farewell he was given.” — Karen A.

“The care, professionalism, and dignity they brought to the arrangements were second to none. The guidance, attention to detail, and quiet support meant so much to us and our families during such a difficult time. Everything was handled with grace and sensitivity.” — Karen M.

“At a time when things are so difficult to comprehend, Bonni took the time to go through everything so carefully and responded very quickly to any queries. Stephen was so kind and respectful on the day of the funeral too.” — Ali L.

“She supported us well from the first contact to the funeral. Would highly recommend.” — Andrianna F.

“From start to finish they have been so supportive, professional and caring. Nothing was too much trouble and made what was a very difficult time easier for me.” — Lyn R.

“Very professional yet friendly approach by all members of the Co-op team, available to help and advise throughout the process. Even getting a choice of flowers that fitted the person and the occasion.” — Ian H.

“A huge thank you to Paulina she was so lovely and professional and made everything so easy. Made my nan look lovely and was so helpful when needed.” — Chloe P.