Bereavement support & funeral directors

“We were very pleased with the whole process from start to finish with Francis Chappell.” — Elizabeth B.

“Nothing was ever too much trouble and they were always there at the end of the phone if I needed them and followed up with me afterwards to see how I was and how things were going.” — Jane R.

“Sarah made what is a very sad process much easier than we expected. She is definitely in the right job and remained compassionate throughout.” — Sally M.

“She went above and beyond to source the exact piece of music we requested. The funeral was exactly as we had envisaged and we felt we had given our loved one a very loving and personal send off.” — Kate B.

“The attention to detail is in a class of its own, and I am eternally grateful for the presentation of my mum whilst I visited her in their Chapel of Rest. This was a dignified and elegant occasion with everything our family had hoped for.” — Mark

“We were especially grateful to Andrew Uden, who showed such care and compassion on the day and was attentive to every detail with the utmost respect. Everything was carried out flawlessly and with deep dignity helping us to honour our loved one's memory in the best way possible.” — Ayomi P.

“From the first meeting with Rachel, through to the choice of celebrant and then on the actual day with Nick and his team, everyone was professional, kind and compassionate. We couldn't have asked for more.” — Karen M.

“Everything was handled by yourselves quietly and sympathetically. We always felt confident in your professionalism. We feel pleased we could give him a heartfelt send off.” — Fran F.

“Particular thanks to Siobhan and Zelia, who were outstanding. They were supportive in every way, understood exactly what we wanted, and guided us sensitively throughout during very difficult times.” — Martina N.

“Everyone was genuinely caring and empathetic and dealt with every part of the process with sincere sensitivity and professionalism... not one fault can be found from initial meeting to the post funeral care.” — Kaye O.

“Gary was an absolute legend and Kirsty was so kind and caring. I truly felt at ease knowing my dad was safe in their hands. Nothing ever felt rushed and every detail was treated with care and respect. You gave my dad the send-off he deserved and that means more to me than words can fully express.” — Deanna Y.

“They go a long way to REMOVE THE STRESS from you as far as they possibly can so that you can feel assured and safe in their care. They ARE THERE FOR YOU, not only as a business providing a service but they genuinely CARE about you and the person who has sadly passed.” — Jacquie B.

“Every stage was dealt with such care and thoughtfulness. It was the hardest thing to organise due to the emotions from my family and I but they made it so much easier by being so personable and understanding.” — Victoria P.

“She was extremely personable, professional and showed genuine empathy. Everything she said she would do was done and done well. Based on Grace's personal touch I would have no doubt in recommending the Coop's services again.” — Marty O.

“Attention to detail was very apparent, even to the point that the funeral cars passed where my father was at rest — a great idea Karen. Many thanks for all you did on the day.” — Martin L.

“Even the special touches like a cutting from my dad's wreath which was so thoughtful — I really felt like we did him proud on the day and you helped us do that, and for that my family and myself are very grateful.” — Sonia C.

“They were easy to communicate with, professional, personable and sensitive, dealing with everything in a way that relieved us of stress and supported us through this sad time.” — Lilla B.

“At a time when things are so difficult to comprehend, Bonni took the time to go through everything so carefully and responded very quickly to any queries. Stephen was so kind and respectful on the day of the funeral too.” — Ali L.

“Mel has been amazing, kind and patient throughout the whole process. I highly recommend Welham Jones.” — Tina D.

“From start to finish they have been so supportive, professional and caring. Nothing was too much trouble and made what was a very difficult time easier for me.” — Lyn R.