Bereavement support & funeral directors

“Barbara and Michael welcome you in and I felt immediately a part of a family at a very sad time. They and their staff are very professional and are willing to go the extra mile if asked.” — Sue B.

“My son passed away suddenly and I was lost and hopeless. They made me feel comfortable and Jenna was so kind.” — Karen W.

“Andrew and his team were exceptional from the start. Nothing was a problem, they were there every step of the way — professional and dignified, they looked after mum and us.” — Debbie

“I was worried about a direct cremation, but David reassured us that our Dad would be treated with respect. A huge thank you to David, Jackie and the team for guiding us through this process with such kindness.” — Zoe G.

“They made a very sad day bearable. We can't recommend them enough.” — Christine

“Every detail was taken care of thoughtfully, which made an incredibly hard situation just a little easier to bear.” — Katie F.

“The wonderful ladies Jen and Gemma were absolutely brilliant and my Husband's funeral was so lovely. You have all given myself and my family and especially my dear Husband excellent care and service.” — Christine G.

“A particularly great service from Jen Sludds who was very attentive, always there with a smile when we needed something and very responsive on email.” — Richard G.

“We were very happy with the whole package and the way we were treated by the office staff and particularly by the funeral director at both the service and the graveside. We would definitely recommend you to other people in a similar situation.” — Pandorica L.

“Absolutely fantastic service from beginning to end at what was a very difficult time. Many thanks to Julie and the team at Aycliffe. Look no further, highly recommended.” — Maureen a.

“I have never had to go through anything like this before, but genuinely I cannot praise them enough, they made what was a difficult and upsetting time go much better than I could have ever anticipated. Tracey put all of us at ease and took us through the process, always at the end of a phone if we needed anything.” — Liz G.

“A real empathy and understanding was shown and very much tailored to our situation - not run of the mill. Andrew and his team were absolutely marvellous. The very personal and caring service they gave, and their care of my brother was faultless.” — Roxanne O.

“Adam is exceptional at his job. I was impressed with the service from start to finish.” — Kev C.

“We will never forget Michael's kindness, friendliness, and expertise in guiding us through the process.” — Billy D.

“Very helpful and kind, nothing was a problem for any of the staff. Would recommend 100%.” — Lynne B.

“I can not thank the staff from this branch enough for their compassion and understanding throughout our difficult time.” — Pauline M.

“He has the ability to make you feel that you are the only people receiving a service from him and his team, though the reality is he is extremely busy dealing with many families. This is a special quality and sets him apart.” — Eric R.

“He made a detour to walk in front of the hearse past the house we grew up in — a day spent reminiscing with all those that cared for him and one that I will cherish forever.” — Rachel B.

“They do a fantastic job. Over and above everything that is needed. They left us not needing to do much at all.” — Rita

“Julie at Bishop Auckland office was very professional and caring, she made a difficult time a little better for me and sorted everything that I wanted for my partner.” — Julie N.

“Couldn't fault the whole team for their effort and dedication at a difficult time. Would fully recommend Relph should you need a friendly professional and caring funeral director.” — Mick R.

“They were sympathetic when asking questions, and covered everything on our first visit. The funeral itself ran very smoothly having been so thoroughly organised, and the team were patient in waiting for our signal to move onto the cemetery from the church.” — Natalie S.