Bereavement support & funeral directors

“Their professionalism and attention to detail both running up to and on the day of the funeral was second to none and ensured everything ran seamlessly — we didn't need to worry about anything on what was a very difficult day.” — Sam R.

“I was totally unaware of how to arrange a funeral but everyone at Powell's were very supportive and explained everything very clearly. I was shocked by the death of my sister, despite her failing health. Powell's arranged everything and kept in contact with me all through the process. I would highly recommend them to anyone who finds themselves having to arrange a goodbye to a loved one, whilst still in shock and grieving.” — Clare J.

“From the first meeting we were treated with respect. I would highly recommend Austins funeral service.” — Sue L.

“We felt that our hands were held through what is a difficult process and small details and wishes were all accommodated. Everything on the day went as planned.” — Liz N.

“She was efficient, sympathetic and very understanding, always happy to help and accommodate our visits to mum prior to the service.” — Robert M.

“It was not all doom and gloom, far from it. We were able to chat through and even have a bit of a laugh. Nothing was too much trouble. On the actual day I was not worried about anything, I was in safe hands.” — Alison B.

“Andrew at Powells was extremely professional, sensitive and helpful in making the arrangements for my Mother's funeral. He was always available to answer our questions and responded promptly every time. The funeral was all that we hoped for.” — Sally F.

“Anna at Powell Funeral Directors was so helpful at such a sad time, making it so much better for my family. Everything went smoothly right through to the service.” — Peter T.

“You met our most difficult weeks with compassion, sympathy and professionalism. We cannot thank you all enough for looking after our beloved mother and delivering an incredible service.” — Joshua O.

“From the moment I walked into West and Sons I knew I had chosen the right people. They made a truly devastating situation so much easier and the day itself was exactly how I wanted it.” — Jennifer J.

“All throughout my experience from start to finish has been nothing but professional. Special thanks to Sharon for her advice and Lynn for a lovely service.” — Gavin W.

“He had to be repatriated from Africa, which was quite complex, and they handled everything smoothly. They even took the care to turn around so that he exited the church the correct way round.” — Harri W.

“Eleyse is kind, compassionate and caring, she was extremely helpful at a difficult time. All the other staff were very helpful and we would highly recommend Powells.” — Sheryl W.

“From the very first phone call, Powell's were respectful, kind and extremely helpful throughout the whole process. Debbie was, in particular, always available and ready to help with any questions or requests that we had.” — Paul K.

“Every worry I had along the way was met with kindness and understanding. Even the little details that I wanted in place were managed with care. With Lisa there at Green Acres to support and ensure it all went to plan - and it was deeply heart breaking for us yet a wonderful day in many ways.” — Angelina S.

“Making one of the hardest things we have ever had to do, so much easier due to their care and support. They made us feel like they were with us every step of the way and held our hand at all stages. Would never use anyone else.” — Victoria S.

“The team were attentive, engaged and across all the details at a very sad time for my family. The service itself was beautifully judged and the officiate they recommended performed the service sensitively and thoughtfully.” — Adrian B.

“From the moment I walked into the Funeral Home, Jade put me at ease. She talked me through every step, helping me to arrange the service. I used Broxbourne Co-Op Funeralcare ten years ago when my dad passed away and the service was very good — so I came back for my mum's service.” — Denise S.