Bereavement support & funeral directors

“Luke was especially helpful and supportive, making a difficult time much easier for our family. Everything was handled with care, efficiency, and professionalism — we felt well looked after.” — Dee

“The team at Powells were fantastic and I could not have done it without them. It was an extremely stressful time and without their help and knowledge I am not sure what we would have done.” — S D.

“From the first meeting we were treated with respect. I would highly recommend Austins funeral service.” — Sue L.

“The guidance and empathy given was much appreciated by our family. Today was a very sad day, but Austin's attention to detail and their respectful employees made our day a little less painful.” — Lauren S.

“She was efficient, sympathetic and very understanding, always happy to help and accommodate our visits to mum prior to the service.” — Robert M.

“We were able to chat through and even have a bit of a laugh at what we wanted, and did not want. Nothing was too much trouble. I felt very reassured that every detail of the service had been thought through carefully.” — Alison B.

“Very professional, knowledgeable, compassionate, and trustworthy — all for a reasonable price. We were very very happy with the service provided.” — Paul R.

“The staff at the Chapel of Rest were helpful and did not rush us at all. The director on the day of the service ensured that everything went as it should. I can highly recommend Powell's for your funeral services.” — Dean N.

“A day which was already difficult was a little easier to get through because they allowed us to control it and make it personal. I would fully recommend them.” — Micheal C.

“You met our most difficult weeks with compassion, sympathy and professionalism. We cannot thank you all enough for looking after our beloved mother and delivering an incredible service.” — Joshua O.

“All throughout my experience from start to finish has been nothing but professional. Special thanks to Sharon for her advice and Lynn for a lovely service.” — Gavin W.

“He had to be repatriated from Africa, which was quite complex, and they handled everything smoothly. They were very kind with giving us all time to come and sit with him before the funeral.” — Harri W.

“We felt it would be fitting to use again for another family funeral. We were definitely right to do so, as it was such a perfect send off from start to finish.” — Nadine S.

“I wasn't pressured into buying the Hertfordshire Funeral Plan and their staff was really helpful and polite answering any questions I had. I cannot recommend them enough.” — Joanna H.

“Powell's made the process of organising a funeral much less daunting. Any queries I had were answered quickly, professionally and with compassion. The phone call the day before the funeral to confirm the details was much appreciated.” — Linda R.

“Eleyse, who works in Powells is kind, compassionate and caring, she was extremely helpful at a difficult time. All the other staff were very helpful and we would highly recommend Powells.” — Sheryl W.

“Making one of the hardest things we have ever had to do so much easier due to their care and support. They made us feel like they were with us every step of the way and held our hand at all stages. Would never use anyone else.” — Victoria S.

“Nikki greeted us with a much welcomed hug. It was the hardest thing me and my sister have ever had to do. Nikki went above and beyond to make such a dreadful time as stress free as possible. Nikki was there with us at Green Acres — we can't thank her enough for paying her respects to our dearest dad with us. That meant a lot to us.” — Tanya G.