Bereavement support & funeral directors

“They took away most of the stress of the arrangements and made a very difficult day a little bit easier. Cannot thank William and his staff enough for helping to give my dad a send off he would have been proud of.” — Lyndsey A.

“Alex was an enormous help to us during such a hard time and he's an asset to the company. Nothing was too much trouble for them and everything went smoothly on the day. We can't thank them enough.” — tony m.

“Their compassion and professionalism helped me and my family through one of the most difficult times of our life. A particular mention for funeral director Natalia who is one of the most genuine and caring people I have met. I don't usually write reviews but at hard times like these I really want others to know about this company and how they can help them through it.” — Peter T.

“Losing a loved one is the worst and you need as much support as possible. Natalya the manager was outstanding from the very first phone call — she handled everything with care, dignity and was so supportive. Regent are the company you need by your side.” — Heather R.

“Everything was handled with absolute dignity. The flowers we chose from them were beautiful beyond my expectations.” — Barbara M.

“Co-op Funeralcare arranged a joint funeral for my parents who died within eight days of each other. They took care of everything. The service was beautiful and a great tribute to my mother and father.” — Don R.

“The overall experience we as a family received was second to none, showing empathy and compassion throughout. We have to give a special mention to Maggie, our humanist, on the day — thank you for making Mum's departing one to truly remember.” — Susan C.

“She offered to transfer ashes for us and made sure Harry was secure for us to take him back home. This lady has had a very lasting impression on us when we think of Harry now being properly at rest in his Urn and back home.” — Michael T.

“Lorraine was wonderful. She was caring and compassionate from the outset and kept in touch regularly. The funeral was exactly as planned. I would have no hesitation in recommending John Bardgett.” — Trudy J.

“She advised me on everything and very quickly put me at ease. Nothing was too much trouble. The day of the funeral was perfect.” — Suzanne C.

“After visiting a few funeral directors, I just instantly knew when we saw Lynne that they were the ones to go with. She was professional, caring, considerate, supportive and compassionate. Our whole experience was impeccable. I cannot recommend them enough especially through very difficult and stressful times.” — Lisa M.

“Thank you from the bottom of our hearts to Nicola and all the members of staff for all your care, compassion and guidance through this difficult time.” — Liam R.

“The Reverence and sympathy shown before, during and after the Funeral was brilliant. Second to none.” — Henry H.

“Throughout the process Gary treated us with kindness, patience and professionalism. I would highly recommend. Thanks again to Gary and the team.” — Jan W.

“The perfect balance of professionalism and expertise with compassion, patience and care. Thank you so much to Lucy for her thoughtfulness and care, and for putting together a beautiful order of service.” — Fiona B.

“The care and kindness we received was exceptional.” — Michele S.

“Sandra was totally understandable and is the best director. The care to my Dad was exceptional and amazing. You are highly looked after here.” — Youngy 1.

“From the minute me and dad went into the funeral home to arrange the little one's funeral, Stephanie and the team made us feel so welcome and at ease. The team were just such lovely people and made sure the little one had the best send off.” — Louis S.

“Andy and Toni were both very helpful and helped make the arranging as stress-free as possible. Since we live in Scotland, with all that entailed given the distance, this was much appreciated.” — Russell P.

“Steph and her team did a wonderful job to make Mum's funeral just what she would have wanted. Her advice, support and attention to detail were excellent.” — Jane W.

“A huge thank you to Phil and Lynsey for making this difficult and emotional journey for our step mum Susan a little bit easier.” — diane b.

“The 2 Rebeccas, Sophie and Richard at Chester le Street were so kind to deal with and put together a magnificent send off.” — Laura S.

“The service provided by Chris Anthony and his colleagues was professional and very dignified. It is so refreshing to deal with professional people.” — Heather D.

“A very professional and caring experience when they dealt with my mum. Nothing was too much trouble.” — John C.