Bereavement support & funeral directors

“They took away most of the stress of the arrangements and made a very difficult day a little bit easier. Cannot thank William and his staff enough for helping to give my dad a send off he would have been proud of.” — Lyndsey A.

“We had a direct cremation and were even offered to visit while my beautiful stepdad took his final journey, nothing like the adverts of other companies on the TV. Couldn't have wished for more.” — Libby W.

“From the very first phone call Natalya was outstanding. She handled everything with care, dignity and was so supportive. Losing a loved one is the worst and you need as much support as possible — the team at Regent are the company you need by your side.” — Heather R.

“Natalia is one of the most genuine and caring people I have met. The whole team were so friendly and understanding and took away all of the stress. I don't usually write reviews but at hard times like these I really want others to know about this company and how they can help them through it.” — Peter T.

“It was so personal to us. I am so pleased we did this. I would like to thank all the staff who dealt with us, they helped us through a difficult time.” — Janice S.

“We felt reassured, comfortable and confident that the best care and respect would be given to my dad. The funeral itself was perfect and all our wishes were taken care of. Nothing was too much trouble.” — Colleen H.

“The little touches she suggested to us made my Aunt's funeral so personal and she had a beautiful service which everyone remarked upon. The care they showed us leading up to the day was second to none.” — Pat W.

“She offered to transfer ashes for us and made sure Harry was secure for us to take him back home. This lady has had a very lasting impression on us when we think of Harry now being properly at rest in his Urn and back home.” — Michael T.

“Joe was brilliant and able to offer me the perfect balance of care, compassion, respect, support and also light heartedness. At a time when you really need the correct approach, you should look no further than this firm; everything about the whole experience was faultless.” — Sara F.

“I can't thank Joe enough, what a true gentleman. He looked after us from day one of our mam's passing. He is so kind and considerate and definitely in the right job. You're both a credit to the company. Thank you again for looking after our lovely mam on her final journey.” — Megan W.

“Lynne's natural warmth and kindness inspired trust, a certainty that she and her team had every detail of the process covered. She was never too busy to talk; nothing was too much trouble. The funeral was exactly as we wanted. It was perfect.” — Mrs. R.

“Nichola and the whole team showed compassion, respect, and genuine humanity. Nothing was ever too much trouble, and they handled every detail with such dignity and respect. Their support meant the world to us, and we will forever be thankful for the way they helped us say goodbye.” — Nathan H.

“Under such difficult circumstances they still provided a top quality service. These guys deserve massive credit for putting themselves at risk to make what is such a difficult occasion for other people so much easier.” — Marsden L.

“Everyone is caring, professional and made a distressing time easier by taking care of everything. This is the third time we have used them and they are excellent.” — Mary C.

“We were guided and supported through this difficult time by Nichola and colleagues. The care and kindness we received was exceptional.” — Michele S.

“They collected Dad promptly and respectfully maintained his dignity. The team were very polite and courteous and communicated with me in a very empathetic manner. Thank you for caring for Dad!” — Lorraine F.

“From the minute me and dad went into the funeral home to arrange the little one's funeral, Stephanie and the team made us feel so welcome and at ease. She went above and beyond making sure all my requests were met. The team were just such lovely people and made sure the little one had the best send off.” — Louis S.

“We cannot thank Sandra Cutmore and the team enough for the care and compassion they showed to me and my family after the loss of my dad. While their professionalism was exceptional throughout, it was their empathy and humanity that truly stood out. We will always be deeply grateful for the guidance, kindness, and support we received.” — Rhondda R.

“Could not fault the occasion or the staff everything was perfect.” — Michelle I.

“Andy and Toni were both very helpful and helped make the arranging as stress-free as possible. Since we live in Scotland, with all that entailed given the distance, this was much appreciated.” — Russell P.

“A huge thank you to Phil and Lynsey for making this difficult and emotional journey for our step mum susan a little bit easier.” — diane b.

“The 2 Rebeccas, Sophie and Richard at Chester le street were so kind to deal with and put together a magnificent send off.” — Laura S.

“Kaitlyn was excellent when dealing with my dad's questions regarding his funeral plan. She was patient, professional and very understanding towards him.” — Darren B.

“Ann is a credit to the company. A very professional and caring experience when they dealt with my mum. Nothing was too much trouble. Always there at the end of the phone when needed.” — John C.