Bereavement support & funeral directors

“They took away most of the stress of the arrangements and made a very difficult day a little bit easier. Cannot thank William and his staff enough for helping to give my dad a send off he would have been proud of.” — Lyndsey A.

“Alex was an enormous help to us during such a hard time and he's an asset to the company. Nothing was too much trouble for them and everything went smoothly on the day. We can't thank them enough.” — tony m.

“Their compassion and professionalism helped me and my family through one of the most difficult times of our life. A particular mention for funeral director Natalia who is one of the most genuine and caring people I have met. I don't usually write reviews but at hard times like these I really want others to know about this company and how they can help them through it.” — Peter T.

“Losing a loved one is the worst and you need as much support as possible. Natalya the manager was outstanding from the very first phone call — she handled everything with care, dignity and was so supportive. Regent are the company you need by your side.” — Heather R.

“I wanted to change our plan and after a talk with one of the advisers we had a service with just me and my son where we went to the crematorium and could sit with our song playing and say our own goodbyes. I am so pleased we did this as it was so personal to us.” — Janice S.

“We felt reassured, comfortable and confident that the best care and respect would be given to my dad. The funeral itself was perfect and all our wishes were taken care of. Nothing was too much trouble.” — Colleen H.

“The little touches Jane suggested to us made my Aunt's funeral so personal and she had a beautiful service which everyone remarked upon. Everything was absolutely perfect on the day and the care they showed us leading up to the day was second to none.” — Pat W.

“She offered to transfer ashes for us and made sure Harry was secure for us to take him back home. Although this was not the Funeral Directors chosen for Harry's funeral, this lady has had a very lasting impression on us when we think of Harry now being properly at rest.” — Michael T.

“Your support, kindness, and attention to detail brought a sense of comfort during such a difficult time for our family. We are deeply grateful for everything you did.” — Carol C.

“A painless process when you are going through so much pain. We were supported throughout by Joe and the team with regular phone calls and seamless communication which allowed us to focus on making the funeral something I think my Mam would have wanted.” — Susie C.

“Lynne's natural warmth and kindness inspired trust, a certainty that she and her team had every detail of the process covered. She was never too busy to talk; nothing was too much trouble. The funeral was exactly as we wanted. It was perfect.” — Mrs. R.

“The care and empathy given was second to none, Nicola was so attentive in every detail and it gave us comfort to know dad was being so cared for until the day of him being put to rest. Don't know what we would have done without you.” — Lisa M.

“The Reverence and sympathy shown before, during and after the Funeral was brilliant. Second to none. I would recommend this Funeral Directors to anyone who requires a Professional Attitude.” — Henry H.

“Throughout the process Gary treated us with kindness, patience and professionalism. I would highly recommend. Thanks again to Gary and the team.” — Jan W.

“The care and kindness we received was exceptional. We were guided and supported through this difficult time by Nichola and colleagues.” — Michele S.

“She is credit to your company. Thank you from Brian, Zoe, Rachel and the whole family and especially Cheryl, of which you done my beautiful late wife proud.” — Brian B.

“The attention to every detail was greatly appreciated. The smallest of things meant such a lot. Nothing was too much trouble from the arranging of the funeral to the actual day.” — Joy

“From the minute me and dad went into the funeral home to arrange the little one's funeral, Stephanie and the team made us feel so welcome and at ease. She went above and beyond making sure all my requests were met and made sure the little one had the best send off.” — Louis S.

“Could not fault the occasion or the staff everything was perfect.” — Michelle I.

“Andy and Toni were both very helpful and helped make the arranging as stress-free as possible. Since we live in Scotland, with all that entailed given the distance, this was much appreciated.” — Russell P.

“A huge thank you to Phil and Lynsey for making this difficult and emotional journey for our step mum Susan a little bit easier.” — diane b.

“The 2 Rebeccas, Sophie and Richard at Chester le Street were so kind to deal with and put together a magnificent send off.” — Laura S.

“The staff were highly professional, yet also very kind and friendly, which made a huge difference for our family. Everything was arranged beautifully and carried out to a very high standard.” — Daniel

“Nothing was too much trouble. Always there at the end of the phone when needed. Ann is a credit to the company.” — John C.