Bereavement support & funeral directors

“Every single person we dealt with made us feel supported and cared for not just as clients, but like we were part of their own family. They treated my mum with such dignity, and their organisation and professionalism made a very difficult time that little bit easier to bear.” — RMaude F.

“Unfortunately, four days beforehand, our mother also died. Hergest and Cavell couldn't do enough to help us at this extremely difficult time, and helped us organise a joint funeral. As a family, we can't thank the whole team enough for all their kindness and understanding.” — Norman S.

“A special thank you to Mel who sorted everything so quickly and communicated every detail to us and was particularly sensitive to our needs. As a family we are so thankful for the service they gave.” — Amanda W.

“My father-in-law passed away right before Christmas, and despite the holiday, they kept moving things along and were very communicative. They found a perfect Life Celebrant that truly captured the spirit of my Father-in-Law in the eulogy.” — Beth C.

“The time and care she gave me was incredible. Matt also came to meet with me and made everything seem far more manageable and hassle free. I cannot praise Horlock enough.” — Freya P.

“Words cannot express the gratitude for all the professional support I received. Melanie dealt with all my questions and concerns in an empathetic manner and reassured me that the funeral would be carried out in accordance with my wishes.” — Valerie M.

“The staff demonstrated kindness, compassion, patience and empathy during this time and were on hand if anything further was needed; I could call at any time. Everyone was very kind and helpful and made a difficult situation so much easier to deal with.” — Michelle

“From the moment I made the initial phonecall until I collected my Mum's ashes, I had the utmost confidence in everyone. They did a great job for my Mum, and my Dad. I'd highly recommend them to anyone.” — Linda G.

“Dignified, respectful and compassionate. When you are at your lowest ebb you can ask for no more.” — Ewen M.

“They have a chapel of rest and it is so comforting, I spent hours everyday in there, even with young children they were amazing. Sarah and Glynes were compassionate, empathetic, kind, caring and understanding.” — Char B.

“I would like to say thankyou for all the help and guidance we received with the funeral for my mother.” — Lisa B.

“Very professional and caring. Guidance was there if needed.” — David A.

“Colin explained, guided and supported me through the whole process from start to finish. My questions were answered in a calm and friendly manner and any change or alteration I wanted for my mum's burial were nicely accommodated. The service provided was 1st class.” — Gabriel O.

“We have used Medway Funeral Directors 4 times in the last 5 years for our family members, and each time they have provided an absolutely outstanding, dignified and compassionate service. Colin & his team are with you every step of the way to help & support you through the saddest & most difficult time of your life.” — Laura K.

“Our family were treated with kindness and respect by all at Co-op Funeral care. From Emma in the Strood office to James at the Crematorium our wishes were carried out to the letter.” — kirstine c.

“Emma was absolutely brilliant, understanding and went above and beyond.” — Linda D.

“Their customer service was second to none. Nothing was too much. My dear Late Mother had the best send off I could have asked for.” — T m.

“They manage to balance running a business with being compassionate rather well.” — Ross L.

“My family have used Clarkes on three separate occasions and they have each time provided the best service.” — Denice S.

“I felt at ease as they guided me through which options were available to me. Highly impressed in every way.” — Daryl A.

“I have used naylor and son three times now, 2 brothers and my dad, each time it's been amazing. Fiona treated my brother like he was a friend to her, kept in touch throughout arrangements, and was at the end of the phone if I needed to ask a question.” — Christine

“Fiona, Bob and the team at W Naylar & Son were professional, compassionate and very caring at an extremely difficult time after losing my beloved daughter Emma to cancer.” — Julie B.

“An out of usual hours viewing was setup to accommodate my sisters needs. Everything went very smoothly and we were kept up to date at every step. The service was beautiful.” — Louise W.

“You made saying Goodbye to Dad such a lovely experience. I feel so at peace and content with all you did for Dad and for us. Nothing was too much for you to arrange, everything went like clockwork.” — Karen B.