Bereavement support & funeral directors

“Rachel, in particular, was a shining light—so kind, thoughtful, and full of great suggestions. On the day, the funeral was just perfect—the staff were so compassionate and tuned in to how we were feeling. They truly went the extra mile.” — Debbie M.

“Unfortunately four days beforehand our mother also died. Hergest and Cavell couldn't do enough to help us at this extremely difficult time, and helped us organise a joint funeral. As a family, we can't thank the whole team enough for all their kindness and understanding.” — Norman S.

“At a very difficult time they took all the pressure off of us. On the day of the funeral we mainly dealt with David who had a very soft tone and helped us through the day making sure everything was ready. You have made one of the worst days of our lives go very smoothly.” — Jack E.

“They were patient, and kind, and found a perfect Life Celebrant that truly captured the spirit of my Father-in-Law in the eulogy. My father-in-law passed away right before Christmas, and despite the holiday, they kept moving things along and were very communicative.” — Beth C.

“He had a new grave marker made by them the same day. He is absolutely thrilled. The new staff were very pleasant and so accommodating to my Grandad's request.” — Katie A.

“She handled all of the arrangements with professionalism, sensitivity, and genuine care throughout a very difficult time. Her support not only made the immediate bereavement period far easier for our family but also ensured that every aspect of the arrangements ran smoothly and perfectly.” — Lawrie D.

“From the moment I made the initial phonecall until I collected my Mum's ashes, I had the utmost confidence in everyone, with how things were dealt with and receiving very clear and prompt communication. They did a great job for my Mum, and my Dad. I'd highly recommend them to anyone.” — Linda G.

“Ross, Matthew and the team were very helpful and compassionate and made organising the funeral for my aunt that little bit easier despite it having to be arranged over a distance via phone calls and emails as I'm based in Cornwall. The day of the funeral went off beautifully, and was a lovely final send off for my dear Aunt.” — neil l.

“Dignified, respectful and compassionate. When you are at your lowest ebb you can ask for no more.” — Ewen M.

“She looked peaceful and natural. Glenys looked after us brilliantly. The staff took great care of her, especially when I went to see her in the Chapel of Rest.” — Debbie W.

“I would like to say thankyou for all the help and guidance we received with the funeral for my mother.” — Lisa B.

“Very professional and caring. Guidance was there if needed.” — David A.

“Colin explained, guided and supported me through it from start to finish. My questions were answered in a calm and friendly manner and any change or alteration I wanted for my mum's burial were nicely accommodated. The service provided was 1st class.” — Gabriel O.

“As soon as we met Ferne we felt at ease and comfortable that they would help us give our mother a befitting funeral. Colin and Ferne alleviated a lot of the stress that comes with planning a funeral through their sheer kindness, communication, and attentiveness to our requests during such a difficult time.” — Lizzie

“Everyone at the Co-op was very kind, friendly and helpful. Everything went so smoothly, they dealt with everything very professionally.” — Jon P.

“Just wanted to thank Sarah for all her help and kindness in arranging my husband's funeral. Also Matthew Thorne the funeral director who carried out my husband's funeral so professionally and understandingly. Cannot thank you all enough.” — Sylvia J.

“Their customer service was second to none. Nothing was too much. My dear Late Mother had the best send off I could have asked for.” — T m.

“They manage to balance running a business with being compassionate rather well.” — Ross L.

“I am very fussy and cannot fault them in any way. The guys at Clarkes were very professional and supportive.” — Gary B.

“My family have used Clarkes on three separate occasions and they have each time provided the best service.” — Denice S.

“It made an extremely difficult emotional situation somewhat bearable. The team were the consummate professionals, from the initial meeting, to the actual funeral and then the contact afterwards.” — Heidi J.

“Fiona, the very nice lady in the office is an amazing woman, treated my brother like he was a friend to her, kept in touch throughout arrangements. I have used Naylor and Son three times now, 2 brothers and my dad, each time it's been amazing.” — Christine

“She was attentive and understood exactly the kind of service we wanted. Everything went as we asked on the day of the service, there was nothing that was too much trouble. You're amazing.” — james f.

“You made saying Goodbye to Dad such a lovely experience. I feel so at peace and content with all you did for Dad and for us. Nothing was too much for you to arrange, everything went like clockwork.” — Karen B.