Bereavement support & funeral directors

“Professional and respectful service; well organised with appropriate level of support for the family, pallbearers and friends.” — Derek F.

“Joan was helpful, kind and compassionate whilst arranging our father's funeral. Nothing was too much trouble for her. Couldn't of asked for a kinder person at such a sad time for all the family.” — Yvonne B.

“Jackie at the Lewisham branch was so caring and helpful and helped us through a very difficult time.” — lyn c.

“The minute the horse drawn hearse arrived I was at ease. Derek the gentleman in charge was professional to a tee, infact everyone the drivers were pleasant and on hand to help. The day was beautiful and I could not have asked for more. Mum would be proud.” — dyth t.

“From my very first contact I received the utmost respect, compassion and endless understanding. Even when I altered the arrangements, nothing was too much trouble. They accommodated my every request and I cannot thank them enough.” — Gwen H.

“Her cheery disposition was especially helpful and she kept me informed regularly with progress, even finding me a Scottish Piper for my brother's funeral. I could not recommend them more.” — Caroline L.

“We were struck by how dignified and special it was — so personalised, bespoke, and exceptionally tailored for our needs. The lady in the Catford branch was remarkable, so kind, understanding and professional. Beckenham branch staff were wonderful and cared for mum with the greatest respect.” — Joan P.

“June made sure all arrangements were carried out with professionalism and efficiency, contacting all the relevant authorities here and abroad on our behalf and keeping us involved and up to date. They took care of every detail so there was no stress for us, even arranging the live streaming when we asked at the last minute.” — Livingstone W.

“Laura is very efficient and helpful with challenging people to deal with in my family.” — Bandm D.

“The care and compassion showed by Laura at the funeral office was absolutely second to none, as was the staff at Woolwich where my dad was being kept until the day of his funeral. I would 100% recommend this branch to anyone thinking of booking a funeral.” — Alison H.

“You really are the epitome of a family run business, and you gave us peace of mind during a very emotional time. Everyone was so patient, always listening to our thoughts and stories and always available to answer our questions at any time.” — Phil P.

“I want to thank everyone, including Pepper the dog, for making the funeral process so easy and pain free allowing my family and I to grieve. We will forever be grateful for the service you provided us.” — David O.

“Tracey was so helpful, kind and efficient throughout the whole process which took a lot of the worry and stress off of our family. The staff on the day were very good too, paying particular attention to my dad to make sure he was comfortable with the proceedings.” — Alison W.

“The Directors who provided my son's memorial service with dignity and care, where no other Directors could. Attention to detail was taken and I was told how things were progressing. Months of work cost less than I had expected and happy with the results.” — Jennifer G.

“Everything ran smoothly on the day and we were able to give Mum a dignified goodbye. Many thanks to Annette and her staff at the Welling office.” — John P.

“Every person we came into contact with treated us with the utmost dignity and respect and the service we received was both highly efficient and of the best quality. The attention to detail was first class. They made a difficult time all the more bearable.” — Paul M.

“Being able to view her twice before the send off was something I'll never forget. The branch manager Dianne was a dream to work with. People from all over the world that attended the funeral cannot stop talking about how pleased they were.” — Daily R.

“The pall bearers carried my mother's coffin into the crematorium with such respect and dignity. Ranged from mature men to young men — the mature men screamed experience and the younger generation showed the now and present. Very professional and supportive. 10 out of 10.” — Stacey

“The service provided by Dianne at Mears from start to finish was first class and she made a sad time for the family much easier. I would have no hesitation in recommending Mears to family and friends.” — Patricia S.

“She was always there if we needed help or advice on anything and was always happy to make the time to talk to us. Thank you for everything you've done and for giving mum such a lovely send off.” — Stacey

“Brilliant staff who understand the pain and suffering the customer is going through trying to lay their loved one to rest. The staff at the Sydenham branch went out of their way to accommodate us at all times.” — Kananmaluwe

“The directors all handled the day compassionately, dignifyingly and caringly. They went over and above to ensure family members were not rushed and everyone was comfortable. Thank you for making the day perfect.” — Verna ".

“All went very smoothly. Fast and efficient” — Leslie C.

“Such a lovely team really thoughtful made my families hard time more at ease with taking care of the arrangements.” — Caron F.