Bereavement support & funeral directors

“A special thank you to Paul, our funeral director, who was exceptional. His kindness, calm support, and attention to detail made a difficult day so much easier, and everything was handled with great dignity and care.” — Zanzibari A.

“I contacted Tovey's after the passing of my beautiful mum. It was a process I was dreading but thanks to Rio, who was the most professional and respectful gentleman, he made this heartbreaking time a little lighter. I will be forever grateful.” — Jess P.

“They had genuine sympathy and were very helpful with my father's funeral, yet were very professional and carried out the proceedings with dignity and respect.” — Lee A.

“Stephen and Louisa helped us in our time of need and guided us through the whole process.” — Harriet T.

“Unfortunately I have had to seek the services of this company three times. They supported us before, during and after the process of laying my mother to rest. They made themselves available at all times with help, advice and reassurance. That is why I have returned to them.” — Allan P.

“Nicola was empathetic, highly responsive and accommodated our specific wishes which culminated in a perfect service that was exactly what we wished for - we are incredibly grateful.” — Evan N.

“From the start of the planning process to the actual funeral for my dad was exceptional. The Newport COOP branch showed empathy, support and understanding from the beginning to the end, and were there every step of his final journey.” — Deb W.

“You were caring, compassionate, went through every detail. Every single person was so professional and aftercare was spot on. My parents would have been so proud.” — Alison P.

“They handled the funeral with thought and dignity. They were so easy to deal with from start to finish.” — Julie L.

“Thank you so much for your unwavering support during this very difficult time. No request was too much trouble. Highly recommended.” — Paula B.

“A very professional company who dealt with our mothers funeral arrangements with dignity and attention to detail. David ensured the service provided was exactly as we wished.” — Shelagh L.

“Although a very sad day we as a family were pleased that we gave my father a lovely final day. Louise was very compassionate and kept us updated on a regular basis.” — Rachel W.

“What a lovely funeral home — the staff were helpful and sympathetic and were very easy to arrange the funeral with.” — Margaret M.

“Excellent service. Very professional, very pro-active and hands-on. Lisa was my contact there. Would use again (but hope I won't have to do so soon).” — Abel B.

“Fantastic service, nothing too much trouble and sorted everything out without me even asking. Very professional and took the pressure away from us at our extremely sad time.” — John H.

“I cannot express enough gratitude to Paul and the team for their kindness, professionalism and attention to detail. Paul you made the most difficult of times that bit easier.” — Ben P.

“How professional you all were and how proud I was that the family were able to give grandma the best send off thanks to you all. Thank you will never be enough.” — Nadine D.

“From the moment we contacted Peterson's we received a highly caring, sensitive and professional service. Although a very sad occasion we were comforted by the professionalism and empathy of the funeral directors.” — Mike W.

“A special mention to Angela Thomas for her help, support and promptness. Sadly this is the fourth time we have had to use their services in the last ten years, but each time they have carried out the family's wishes to the letter and helped us through what is a stressful time.” — Alun H.

“Coles staff, cars, attire, and integrity made an extremely hard and sad day a beautiful memory for all that attended, and my beautiful Dad had the send off he deserved.” — Christine C.

“There are not enough words to describe my gratitude. From our first meeting Adrian put us all at ease showing such care and compassion. I cannot thank Adrian enough for the day of the funeral itself — he put all my family at ease, including the grandchildren, and remained the ultimate professional throughout. Thank you from the bottom of our hearts.” — Rachel G.

“Adrian did everything for us from the minute we spoke to him over the telephone — arranging flowers, the tea afterwards — he showed empathy, kindness and professionalism throughout. He gave us the reassurance that our Mum's dignity was always kept, which was very important to us. To Adrian, for being a friend.” — Barbara P.