Bereavement support & funeral directors

“As soon as we had our initial visit we were greeted with warmth and friendliness and genuine care and concern for our needs at such a vulnerable moment in our lives. Ivy was personable and professional as well as very understanding, gentle, knowledgeable, patient and encouraging. I wholeheartedly recommend Falconer Funerals for being on the journey with us to giving my dad the best send off.” — Tamara S.

“Words cannot express how deeply appreciative I am towards you and your team. I really appreciate how caring you were towards dad and after the burial how you showed great empathy towards my mother and family. May I thank you and send a heartfelt embrace to you all.” — Gene J.

“No nonsense, no hidden fees, no brainer. We got a non-religious service done exactly as we asked. Total cool-dudes — don't bother looking elsewhere.” — Bandana B.

“From start to finish they were so helpful, my mother got a perfect send off, it was beautiful. I can't thank Petersons enough.” — Yvonne D.

“Wendy went the extra mile organising everything, also doing it in a short time frame as we preferred to have the funeral before Christmas. Nothing was too much trouble and Wendy was available for advice throughout. Wendy's support was very welcome at this emotional time.” — Julie B.

“Nothing was too much for Vicky as she helped us arrange the funeral of my Dad. She kept in touch and supported us throughout everything, from the 1st meeting to the day of the funeral. For anyone looking for fantastic funeral directors to give your loved one the send off they deserve, look no further than Roy Quintons.” — Karen L.

“We were not pressured into buying anything else. We were all given time to make decisions and at no time were we rushed. Sarah Wassell was our advisor and we were seated in a peaceful, clean and comfortable room — treated with utter respect and dignity every single time.” — jacqui D.

“Sarah who organised everything just perfect, sincere and genuine, made it that bit easier, nothing was too much trouble. Richard was so professional and courteous the whole time, felt genuine and traditional which my mom would have loved. I cannot express my thanks enough — they are a credit to the company.” — Sarah B.

“His professionalism was matched with a personal touch that truly exceeded my expectations. From the very first conversation, I felt reassured and supported. He guided me with kindness, patience, and genuine understanding, always making sure that every detail was handled with dignity and respect.” — Pauline G.

“At such a traumatic time in life it feels good to have a team of friends holding your hand and guiding you through. They show such compassion, empathy and respect. True professionals giving the human touch.” — June B.

“Caring, professional people who fully understood our needs as a family and treated us all with care and dignity, planning everything from start to finish, laying our mom and later dad to rest in style.” — Sharon F.

“A dignified and caring service from the moment of contact with continued support throughout the process and after. Genuinely caring people — cannot recommend enough.” — Rachel H.

“Jan dealt with the paperwork in a very sincere & empathetic way & she made a difficult time so much easier each time we visited.” — Maureen

“Dave Thomas is such a caring man. He couldn't have treated our parents any better if they had been his parents. He was very respectful, empathetic & caring of us all. Nothing was too much trouble.” — Maureen

“We would like to thank all the staff that was involved in mom's funeral for making this a beautiful and emotional day.” — Julie R.

“Your quietly guided words of advice and support ensured that we gave Mom the send off she deserved. It's a daunting experience organising the final farewell to a loved one but everything was seamless in the way that every aspect of the family wishes were put into place for us.” — Paul B.

“I lost my husband and mom within a month of each other. I had absolutely no idea how to organise a funeral. Donna and Alf always treated me with compassion, understanding and patience. I cannot recommend this firm highly enough.” — Janet W.

“We found in my Mum's possessions a poem she had written in 1992. Tony very eloquently read this for us and listening brought her thoughts to life. We went to William Mitchell previously for my Dad's funeral and I think they surpassed that funeral with attention to detail.” — Sarah H.

“The dignity and respect that was put into making my husband look so peaceful when I visited him in their chapel of rest was second to none. They are definitely a family that care for your family.” — Helen W.

“At what was a difficult time, I cannot thank Michael and his staff enough. From the first moment I made contact, their compassion, professionalism and attention to detail brought great comfort to me. Michael went above and beyond to make sure that what I wanted was exactly what I got, even down to him suggesting that we could walk through Brownhills High Street in front of the horse and carriage.” — Helen W.