Bereavement support & funeral directors

“The love and continued kindness shown to my mother and myself even after my brother's burial is wonderful. They were so caring and considerate of all of our needs during this incredibly difficult and stressful time. We cannot thank them enough.” — Sharon W.

“5 stars? Can I give 10 stars? Ivy-Lou went above and beyond her call of duty. She really is a step above the rest. Constantly professional even when having a laugh with her. What a lovely lady. What a lovely family. Keep doing what you're doing Falconer Funerals... your brother would be proud of you.” — Miss T.

“We got a non-religious service done exactly as we asked — total cool-dudes. No matter which of their local offices you use, service is 5-star gold-plated. Don't bother looking elsewhere.” — Bandana B.

“From start to finish they were so helpful — my mother got a perfect send off, it was beautiful. I can't thank Petersons enough.” — Yvonne D.

“Wendy went the extra mile organising everything and also doing it in a short time frame as we preferred to have the funeral before Christmas. Nothing was too much trouble and Wendy was available for advice throughout. Wendy's support was very welcome at this emotional time.” — Julie B.

“Vicky, our funeral arranger, made the whole process seamless with compassion and understanding. Tony and the funeral bearers were caring and understanding and guided us through the day with gentle care and professionalism. They did my Dad so proud.” — Mandy B.

“We were not pressured into buying anything else. We were all given time to make decisions and at no time were we rushed. Sarah Wassell was our advisor and we were seated in a peaceful, clean and comfortable room — treated with utter respect and dignity every single time.” — jacqui D.

“Sarah who organised everything just perfect, sincere and genuine, made it that bit easier, nothing was too much trouble. Richard was so professional and courteous the whole time, felt genuine and traditional which my mom would have loved. I cannot express my thanks enough — they are a credit to the company.” — Sarah B.

“At such a traumatic time in life it feels good to have a team of friends holding your hand and guiding you through. They show such compassion, empathy and respect. True professionals giving the human touch.” — June B.

“Dean helped my Nan with her wheelchair, he taken the time to sit down and have a chat with my mum to make sure she was okay throughout the day. He reassured us all as a family that everything was to plan. And it was beyond our expectations!!” — Nina

“A dignified and caring service from the moment of contact with continued support throughout the process and after. Genuinely caring people — cannot recommend enough.” — Rachel H.

“Your professionalism, compassion, and attention to detail brought great comfort during a difficult time, and your support will not be forgotten.” — Steve N.

“Jan dealt with the paperwork in a very sincere & empathetic way & she made a difficult time so much easier each time we visited.” — Maureen

“Dave Thomas is such a caring man. He couldn't have treated our parents any better if they had been his parents. He was very respectful, empathetic & caring of us all. Nothing was too much trouble.” — Maureen

“Your quietly guided words of advice and support ensured that we gave Mom the send off she deserved. Everything was seamless in the way that every aspect of the family wishes were put into place for us.” — Paul B.

“We would like to thank all the staff involved in mom's funeral for making this a beautiful and emotional day. Thank you so much for all that was involved.” — Julie R.

“Their sensitivity, compassion and professionalism carried us through one of the most heartbreaking times in our lives. Nothing was ever too much trouble. Donna guided us through each step with warmth and understanding, making an incredibly difficult process feel manageable and never rushed.” — Lisa A.

“Donna and Alf took the stresses away from our family and just handled everything beautifully. They ensured that they cared for my Mom in the most dignified manner until it was time to say our final goodbyes. They really do know how to make things a little bit easier at the saddest of times.” — Joy S.

“The dignity and respect that was put into making my husband look so peaceful when I visited him in their chapel of rest was second to none. They are definitely a family that care for your family.” — Helen W.

“At what was a difficult time, I cannot thank Michael and his staff enough. From the first moment I made contact, their compassion, professionalism and attention to detail brought great comfort to me. Michael went above and beyond to make sure that what I wanted was exactly what I got, even down to him suggesting that we could walk through Brownhills High Street in front of the horse and carriage.” — Helen W.