Bereavement support & funeral directors

“It was such a perfect day in very sad circumstances. All the lovely little considerate touches, much appreciated.” — Neil B.

“Sensitive, compassionate, patient and understanding from start to finish. All of the minor details were attended to and the whole experience made less painful.” — Paul S.

“Tim and the team did my father's funeral — they were so professional, friendly and helpful. Everything went to plan and the day was wonderful. A perfect send off.” — Ruth N.

“Very professional but also very kind and helpful. Nothing was too much trouble. Have used John's services twice now, wouldn't go anywhere else.” — hhgfddtygdf B.

“You felt that they really looked after our Dad and wanted him to have the perfect send off.” — Jo

“When you are grieving and not operating at your best it's important that you have the right professionals around you. I know my father was treated respectfully throughout and that's a great comfort.” — Steve A.

“They gave my mum a lovely send off. Thank you to Dan and Natalia for the help they gave me and my family and the care they gave mum while at the poplars.” — Wendy D.

“They were truly amazing — extremely friendly, very helpful, more importantly very sympathetic and supportive. They helped guide us through a difficult process and gave us all the time we needed with no rush.” — Caroleanne S.

“Thank you for the unexpected added extras like the framed photo and memory box. My Nan got the send off she deserved.” — Emma T.

“They were fantastic and very patient with my late responses and lack of concentration. Every member at every step were very respectful and professional. A difficult time made much easier to negotiate. So grateful for their expertise and their grace.” — Dean C.

“Both Angela and Andrew were both very friendly and supportive throughout the whole funeral process, making the day extra special to my family and I.” — Terry F.

“Their team, led by Andrew, went beyond our expectations, ensuring every detail was handled with utmost care and compassion. They have our highest recommendation for their unparalleled support and dedication.” — Lynda W.

“Dad's main doctor was out of town when he passed, which made the paperwork much more complicated but Kevin Matthews handled all the phoning round for us, keeping us right at all stages at such a terrible time.” — Aaron B.

“Kevin Matthews genuine compassion and care gave my family and I great comfort at such a sad time. Very professional, but personal at the same time.” — Sara H.

“Barry spent quite some time with me answering all of my many questions. He is approachable, friendly, knowledgeable and most importantly, really respectful. Nothing was too much trouble.” — Jordan S.

“We could not have been in better hands. Their empathy and compassion, together with outstanding professionalism, was greatly appreciated by our family at this time of sadness and grief.” — sc12arab

“Really pleased with the service we received, very professional and we felt very at ease making the arrangements.” — Lisa T.

“Excellent personalised service. Very respectful and responsive to how we wanted the funeral day.” — Melanie D.

“Kim was so very professional and caring the whole time from start to finish. And we would like a special thank you to Adrienna for her lovely words at the service.” — Liz W.

“Heartfelt thanks to Kim, Adrienne and everyone for giving Mom the best day. Everything handled with respect, compassion and kindness. Mom would have been over the moon with everything.” — Jackie R.

“Beautiful place that is relaxed and calm, wonderful patient staff who are always happy to help and nothing seems too much, highly recommended.” — Jo J.

“From the moment we walked through their doors and were greeted by a lovely gentleman by the name of Simon, we were met with genuine compassion, professionalism, and unwavering support during this difficult time. They surpassed our expectations, ensuring that our family received the support we needed while creating a dignified and memorable farewell for our beloved departed.” — John M.

“Very kind and caring and very personal attention.” — David S.

“Zoe at the co-op helped find a recommended celebrant and kept in contact all the way throughout the arrangements and after the service. Thank you so much for looking after us with saying goodbye to our mother.” — Wendy G.