Bereavement support & funeral directors

“I've been involved with Andrew sorting out 3 funerals in the last 9 months — I can't fault his approach and attention to detail ensuring that all goes to plan in what can be a stressful period.” — John G.

“Andrew and Mandy at the Co-op in Oxton made the experience of my Father's funeral a special one. Excellent service from start to finish — professional and kind.” — Ann L.

“The team looked after my Dad and us as a family when we lost him on Xmas Day. We found the experience to be painless in terms of the funeral process which we are grateful for as it was a difficult time.” — Helen D.

“All the staff we dealt with through the entire process were courteous, helpful and had our feelings at the heart of everything they did. No decisions had to be rushed into and Kerry was there every step of the way.” — Keith J.

“They provided excellent support at this difficult time just when you need reassurance. Everyone I dealt with managed to keep the balance between friendliness and a high degree of professionalism. I wouldn't hesitate to recommend them.” — Jill M.

“Richard was always available to help or advise with the arrangements whilst remaining very supportive at this difficult time. All the staff we met were courteous, respectful and polite and gave us a very personal service.” — Jean R.

“On the day, Tom and his colleagues gave us a first class service. They were professional, helpful, respectful, unobtrusive and dignified. We could not have asked any more of the Charles Stephens team.” — G M.

“From start to finish Charles Stephens were nothing but kind, courteous and professional, making a very difficult time run as smoothly as possible.” — Debra M.

“Glenn and Jo gave my beautiful Mum a wonderful send off. Nothing was too much trouble and they kept me updated at all times.” — Suzy K.

“Glen is extremely kind and helpful, he made sure we were satisfied. During a very difficult time, their support and compassion meant a lot to us.” — Weronika C.

“The empathy shown was a great comfort during this very sad time.” — Jeanette W.

“Nothing was too much trouble during what was the most difficult time for our family — thank you.” — Jonathan C.

“If you need a friend then you are not alone. You will be well cared for here and it does get easier. Thank you especially to our dear friend Kate who always has a wave and smile.” — Helen

“Katy in the Greasby office was so lovely with her kind and caring nature. The whole service was very professional from start to finish.” — Vickie L.

“Really pleased with care and attention we received at this difficult time.” — Sam N.

“What an absolutely brilliant team. Made our grieving process over both parents so much easier.” — andrew t.

“The exceptional care and support they provided during the arrangements for my Dad was above and beyond. I truly appreciate the dignity and respect shown throughout.” — Chris C.

“Whilst dealing with my grandfather's passing, our family was put at ease by the kindness and compassion shown by everyone at Kirks. Incredibly friendly staff and always there to deal with any question or query from our family during such a difficult time.” — Scot M.

“A very kind and caring team who helped us with unfamiliar decisions on the very sensitive subject of my mother's funeral arrangements.” — Graham T.

“They guided myself in every step of the way, being very kind, considerate and very happy to assist in mine and my Father's wishes.” — Louise W.

“Tom and his colleagues lent an unobtrusive dignity to an occasion which, by its very nature, was both sad and stressful, making the whole process so much easier for us all.” — Malcolm T.

“Diane was so kind and caring and guided me through everything I needed to organise for the funeral. The service that was provided during the planning of the funeral and on the day of the funeral was exceptional and I can't thank them enough.” — Jayne H.

“It's so comforting to know that even after he has passed, he's still being so well cared for and respected.” — Jasmine J.

“It was such a shock to lose my Mum and such an upsetting time. Kevin really put my mind at ease — I felt I had nothing to worry about with the arrangements in his care. We had a beautiful service to celebrate Mum's life which I will never forget.” — Audrey B.