Bereavement support & funeral directors

“The support that you and the whole team gave was wonderful. We couldn't have asked for anything better.” — Catherine P.

“Ana Brown was unbelievably helpful and helped me arrange stonemasons, the church and vicar and transport for the day, making my life trying to arrange the service remotely from London very much easier. She was even present for the brief service to ensure everything went just as it should.” — Edd C.

“They helped make everything so easy and as stress free as possible, always going above and beyond.” — Leanne M.

“The fact that i was so fortunate to be able to look after my dear friend Brian in my own branch gave me so much peace. His care with us and the funeral service for him was spot on for his unique personality.” — Diane R.

“From the compassionate planning of Mum's send off to the follow up calls regarding the order of service, everything could not have been more perfect. Jan made a very difficult event somehow so much more bearable.” — sylvia s.

“We were reassured at every stage by Jan, who was endlessly kind, empathetic, warm, friendly, and professional. Thank you, Heritage & Sons, thank you Jan, we will always be grateful.” — Al R.

“Your support was much appreciated when arranging the interment of our mother's ashes.” — Carol A.

“Everything was taken care of in a professional and caring manner. Tim was kind, patient and personable - something which is much appreciated when planning a loved one's funeral.” — Sarah

“We felt relieved and very comfortable to have Dad looked after by this team. The support, information, help and guidance were extremely comforting during such a difficult time.” — Jo J.

“Philippa took the time to understand our individual needs and wishes, and they all worked with us to create a funeral that was truly meaningful and respectful of my Mother's life.” — Malcolm C.

“Rachel in branch was lovely and very helpful. They made a very difficult time just that little bit easier. A phone call the day before the funeral making sure all was ok - nothing was too much trouble.” — Sue C.

“They were a fabulous mixture of professionalism, efficiency and kindness - nothing was too much trouble to make the funeral perfect.” — Cathy W.

“Wonderful staff. Would recommend highly.” — Vivenne S.

“Everything was handled most professionally, with kindness and sensitivity.” — Dempster

“From the day of mum's passing, mum was taken wonderful care of. You were so wonderfully kind with a lovely personal touch. The day of mum's funeral was wonderful from start to finish.” — Beverley S.

“Sue and Ben made the hardest day of my life a little easier as much as they could. They know their jobs inside and out and did everything possible to make sure I was informed and understood everything that was going to happen.” — Wendy P.

“Even after my brother's funeral James is still helping me and answering any questions that I have. They did my brother proud and gave him an amazing send off. I cannot thank James and his team enough for the care and support given to me and my family.” — Claire K.

“Nothing was too much trouble and there were numerous caring touches which were unique to our family that they put in, which made it so special and as Dad would have wanted it. We were made to feel like we were the only family they were caring for.” — Rachel S.

“Leila and Sue in particular have been an absolute dream to deal with through the most difficult of times. We cannot sing the praises of the team here high enough.” — Scott S.

“Their professionalism combined with genuine kindness made an incredibly hard experience so much easier, and we are deeply grateful. Nothing ever felt like too much trouble — they truly couldn't do enough for us.” — A B.

“From initial contact to the day of cremation the service provided was exemplary.” — Jeff C.

“You guided us through the whole process with sympathy and great understanding when helping us organise both my mum and dad's funerals.” — Dan W.