Bereavement support & funeral directors

“Tracey especially has been exceptionally helpful. Sadly we lost our mum and dad just 9 months apart, and used Edd Frost & Daughters both times. They were very supportive at what has been a very difficult time and ensured both funerals were organised with dignity and professionalism.” — Ian

“All touch points with the team were exemplary — from the greeting at reception, the amazing attentiveness of the Funeral Director, the care and attention of the florist, the continual guidance and gentle communication, the engaging, friendly and sympathetic drivers, the respectful crematorium team that carried Dad to his final resting place — all just phenomenal.” — David W.

“We had the ideas and you made it happen to give my husband a perfect service. You and your team were caring and professional from start to finish.” — Jen V.

“Carl and his team were like angels and nothing was too much trouble — they even stayed late for us. My dad would have been so proud and I know he was there with a smile.” — Apinya W.

“We actually had our dad moved to these guys after a bad experience at another funeral directors. I can only describe the difference between the two as night and day.” — Tom G.

“Hancock's Bicester Team have continued to support me even over a year after my dear husband's death. I cannot praise them highly enough.” — Pauline B.

“At one of the most difficult times in our lives, everything was organised and personalised and our Dad got a more than 5 star send off. Above and beyond ♥️” — Lorraine H.

“The celebrant took great care to discuss with us what we would like the service to be, and also what my late Father would have wanted.” — Mike T.

“Jayne and Laurie were both very kind and helpful in guiding us with the arrangements and keeping us informed.” — Andrew M.

“Emma Hollis and Simon Collier in particular were magnificent, with attention to every last detail second to none. Thanks to the wonderful bearers too — for such a lovely service that I know my dear Dad would have been proud of.” — Karen W.

“We lost both our parents in the space of 7 months. If there were any hitches, Humphris stepped in discreetly and sorted it without any stress to ourselves. We felt well looked after throughout — an excellent service I would happily recommend to anyone.” — Anna B.

“The whole team at Edd Frost and Daughters look after every family as if it were their own.” — Judy M.

“The attention to detail, beautiful hearse, professionalism, kindness and respect shown by you and your team were superb. We were complimented after the service for it being beautiful and even perfect and we appreciate your part in making that happen.” — Sandra G.

“We truly couldn't have asked for a better person to look after our mother. Thank you Ali, from the bottom of my heart, and from all of our family.” — Leah S.

“Ali made sure my mother was treated with dignity and that her journey to another funeral director was safe and handled properly. She checked in with us, kept us updated, and made us feel comfortable and supported when we needed it most.” — Leah S.

“They were sensitive, compassionate, helpful and recognised and accommodated the specific requirements of the family at a very difficult time. Nothing was too much trouble and I have no hesitation in recommending this branch of Heart of England Co-op Funerals.” — Richard S.

“Never had to do anything like this before. Talked us through it from start to finish. 4 Family Poll Bearers to carry mum — they explained everything to them on the day. We were nervous, no need — everything went smoothly for a good send off to our Beloved Mum.” — Glenda F.

“Tracey especially has been exceptionally helpful. Sadly we lost our mum and dad just 9 months apart, and used Edd Frost & Daughters both times. They were very supportive at what has been a very difficult time and ensured both funerals were organised with dignity and professionalism.” — Ian

“I had never had to organise a funeral before, and was very nervous about not doing mum justice, but I need not have worried! They were across all the details and made everything work just right — and the day itself went as well as we could have hoped for.” — Tim B.

“Carl and Kerstie and their team organised both funerals for us, showing compassion, professionalism and empathy at all times. They are extremely sensitive to relatives needs and nothing is too much trouble, paying amazing attention to every detail.” — Doug L.

“Carl and his team were like angels and nothing was too much trouble and even stayed late for us. My dad would have been so proud and I know he was there with a smile.” — Apinya W.