Bereavement support & funeral directors

“We had the ideas and you made it happen to give my husband a perfect service. You and your team were caring and professional from start to finish.” — Jen V.

“We felt like my mum was very well looked after in their care. Nothing was too much trouble, and everything was sorted with compassion, grace and empathy. We can't thank Sara and the rest of the team enough for looking after my mum until her last minute with them.” — Estefania C.

“We actually had our dad moved to these guys after a bad experience at another funeral directors. I can only describe the difference between the two as night and day.” — Tom G.

“Hancock's Bicester Team have continued to support me even over a year after my dear husband's death. I cannot praise them highly enough.” — Pauline B.

“At one of the most difficult times in our lives, everything was organised and personalised and our Dad got a more than 5 star send off. Above and beyond ♥️” — Lorraine H.

“At a time that was very sad, Rob guided us through the tasks ahead with sincere empathy. Whenever we needed help or advice he was on the end of the phone, nothing was ever too much trouble. The funeral was everything we wished for, and it reflected my sister perfectly.” — Valerie S.

“He has been outstandingly supportive and has guided me through every step. A professional service from people who care.” — Kevin B.

“The pallbearers were outstanding, carrying out their role with the utmost dignity, respect, and professionalism. Their kindness and care meant so much to us and helped make a very emotional day as comforting as it could be. Nothing was too much trouble, and we will always be grateful for the support and kindness shown to our family.” — Pauline M.

“Lorraine gently and with such compassion guided us through every detail. The funeral was beautiful and perfect. This has given us so much comfort at such a very sad time, and we are so grateful.” — Julie M.

“The whole team at Edd Frost and Daughters look after every family as if it were their own.” — Judy M.

“We were complimented after the service for it being beautiful and even perfect and we appreciate your part in making that happen.” — Sandra G.

“We truly couldn't have asked for a better person to look after our mother. Thank you Ali, from the bottom of my heart, and from all of our family.” — Leah S.

“Ali made sure my mother was treated with dignity and that her journey to another funeral director was safe and handled properly. She checked in with us, kept us updated, and made us feel comfortable and supported when we needed it most.” — Leah S.

“I didn't quite like the design of the order of service but they persevered with the designer until it was perfect. They made a very difficult time that bit more bearable.” — Nikki J.

“They were sensitive, compassionate, helpful and recognised and accommodated the specific requirements of the family at a very difficult time. Nothing was too much trouble.” — Richard S.

“All touch points with the team were exemplary — from the greeting at reception, the attentiveness of the Funeral Director, the care of the florist, the continual gentle communication, to the respectful team that carried Dad to his final resting place. These guys know what they are doing.” — David W.

“I'm struggling to put into words how wonderful this team are. The level of care for our family has been excellent. We are lucky to have them in our hometown.” — Lee W.

“We have unfortunately lost both our Mum and Dad in the last 13 months. Carl and Kerstie and their team organised both funerals, showing compassion, professionalism and empathy at all times.” — Doug L.

“Carl and his team were like angels and nothing was too much trouble and even stayed late for us. My dad would have been so proud and I know he was there with a smile.” — Apinya W.