Bereavement support & funeral directors

“Following the shock of my Mum passing away, Edd was very supportive, understanding and flexible and could not have done more to help us through a difficult time.” — Chris P.

“I was very nervous about not doing mum justice, but I need not have worried! They were across all the details and made everything work just right — and the day itself went as well as we could have hoped for.” — Tim B.

“We had the ideas and you made it happen to give my husband a perfect service. You and your team were caring and professional from start to finish.” — Jen V.

“Carl and his team were like angels and nothing was too much trouble — they even stayed late for us. My dad would have been so proud and I know he was there with a smile.” — Apinya W.

“We actually had our dad moved to these guys after a bad experience at another funeral directors. I can only describe the difference between the two as night and day.” — Tom G.

“Hancock's Bicester Team have continued to support me even over a year after my dear husband's death. I cannot praise them highly enough.” — Pauline B.

“At one of the most difficult times in our lives, everything was organised and personalised and our Dad got a more than 5 star send off. Above and beyond ♥️” — Lorraine H.

“The celebrant took great care to discuss with us what we would like the service to be, and also what my late Father would have wanted.” — Mike T.

“Jayne and Laurie were both very kind and helpful in guiding us with the arrangements and keeping us informed.” — Andrew M.

“These are difficult days but Humphris really made everything very straightforward and helped Mum pass in style. I would unhesitatingly recommend.” — NEIL P.

“Nothing was too much trouble, our questions were answered and many options explored. I simply can't rate Humphris and Emma Hollis in particular highly enough.” — Caroline K.

“The whole team at Edd Frost and Daughters look after every family as if it were their own.” — Judy M.

“The attention to detail, beautiful hearse, professionalism, kindness and respect shown by you and your team were superb. We were complimented after the service for it being beautiful and even perfect and we appreciate your part in making that happen.” — Sandra G.

“We truly couldn't have asked for a better person to look after our mother. Thank you Ali, from the bottom of my heart, and from all of our family.” — Leah S.

“Ali made sure my mother was treated with dignity and that her journey to another funeral director was safe and handled properly. She checked in with us, kept us updated, and made us feel comfortable and supported when we needed it most.” — Leah S.

“If I ever had any questions or worries, the team were always there to answer my call and did so with great kindness. I didn't quite like the design of the order of service but they persevered with the designer until it was perfect. They made a very difficult time that bit more bearable.” — Nikki J.

“Talked us through it from start to finish. 4 Family Poll Bearers to carry mum — they explained everything to them on the day. We were nervous — no need, everything went smoothly for a good send off to our Beloved Mum-Nan-Greatnan.” — Glenda F.

“They handled everything with such care and dignity, making an overwhelming process feel manageable and ensuring my husband was looked after with the respect he deserved. I will always be deeply grateful to the whole team for the compassion and support they gave me and my family during such a painful time.” — Michelle M.

“From start to finish Edd was so lovely, helpful, calm and respectful, he made a highly emotional time in our lives manageable and together we were able to give Dad the send-off he truly deserved. We'll never be able to thank you enough.” — Victoria A.

“Carl and Kerstie and their team organised both funerals for us, showing compassion, professionalism and empathy at all times. They are extremely sensitive to relatives needs and nothing is too much trouble, paying amazing attention to every detail.” — Doug L.

“Carl and his team were like angels and nothing was too much trouble and even stayed late for us. My dad would have been so proud and I know he was there with a smile.” — Apinya W.