Bereavement support & funeral directors

“They went above and beyond for my 3 year old daughter, they felt like family. They made her day perfect - we had bubbles from home to the crematorium coming out the hearse. The staff was amazing.” — janine d.

“Amy at Coop Crook took great care of Dad and always made sure we were greeted with a smile, kept up to date with the service and foremost made sure we were ok too. Wayne looked after our daughter when she passed and left a lovely touch on her plaque of bunnies, Wayne also did the same for Dad with a golfer on the plaque.” — David H.

“Claire on reception was most helpful when I rang to add a few things.” — Ann G.

“Victoria came out to see us and guided us through everything efficiently which was a great help.” — Ann G.

“Wonderful, kind, caring and courteous. Wouldn't hesitate to recommend.” — KLR1801

“You were flexible in terms of the date and very supportive and helpful in getting through the process to get the death certificate and the green form.” — JUDITH C.

“Excellent service, lovely company to deal with. Thank you all so much for all your help and support — would highly recommend.” — Catherine R.

“Thank you for the care, compassion and understanding throughout.” — Lynsey H.

“Excellent service from Michael from start to finish. He explained everything very well and listened to what we wanted as a family. He showed great empathy and compassion at a difficult time for us all.” — Chelle D.

“He gave us good guidance throughout and helped to make our Dad's funeral exactly the one we wished for. They were helpful and kind, ensuring that my sister's disabled partner was assisted at all times. I would thoroughly recommend Gordon Fletcher and Sons and in particular Adam.” — Jacqui D.

“Professional service. Listened carefully to the situation and offered information clearly and at a pace I could comprehend. Information was backed up with an email and helpful leaflets.” — Beverly S.

“Julie helped us from start to finish. The whole day went so smoothly. I think myself and 2 brothers would all recommend Co-Op Funeralcare, Spennymoor.” — Pam J.

“They gave us confidence that everything was taken care of and carried us along in their capable hands, making sure that our most difficult of days ended up being ones we can look back on with fondness.” — Brigit K.

“Gibson's is a personal model — they provided me with a single contact point throughout and provided ready solutions to problems. They made a difficult time easier and I cannot recommend them enough.” — Ellie A.

“Excellent service from start to finish, very professional and caring staff, nothing a problem for them. Very impressed with the service and consideration we received at a very difficult time.” — Frank T.

“From our 1st meeting Gary was patient, compassionate and clear about all the arrangements and cost. On the day of the funeral the team was professional, calm and respectful, ensuring everything ran smoothly. They gave our Dad a beautiful and dignified send-off, and we wouldn't hesitate to recommend their services to others.” — Wendy C.

“Absolutely brilliant service from Coop Funeral Directors at Framwellgate Moor.” — Michelle C.

“Thank you so much for your care and compassion.” — Ruth B.

“They do a fantastic job. Over and above everything that is needed. They left us not needing to do much at all.” — Rita

“Julie at Bishop Auckland office was very professional and caring, she made a difficult time a little better for me and sorted everything that I wanted for my partner.” — Julie N.

“Helpful caring friendly staff.” — Jim B.

“An excellent service delivered by the staff at Ferryhill Funeralcare. No problem was an issue and the whole process was tailored to my needs and wishes. I cannot express my gratitude enough, thank you Julie, Claire and Helen.” — Steve K.

“What an amazing team of ladies that work in co op funeralcare in Ferryhill - so much empathy and professionalism, well done ladies thank you for being so kind.” — Haydn K.