Bereavement support & funeral directors

“They treated our family with kindness. Everyone in their team was friendly and really understood what we were going through and were very reassuring.” — Malini S.

“I would especially like to thank Donna and Daniel for your huge efforts. And everyone behind the scenes that I didn't get to meet. Thank you so so much.” — Rosie R.

“The administrator was extremely helpful, professional and empathetic. The service provided including communication was top class.” — Olumide L.

“From the moment we called Cooperative Funeralcare we were in great hands.” — Mary F.

“12 years on, have now looked after both my parents. Just genuinely respectful and helpful and I always knew my parents were treated thoughtfully and I was well looked after also. Would not have gone anywhere else.” — E C.

“Lynn was so comforting and warm. Nothing was too much trouble in our hour of need.” — Terrie H.

“Went through Lodge Bros to arrange my fathers funeral and can not fault the service. All areas were excellent!” — Greg E.

“I would recommend this service to anyone facing the daunting task of organising a funeral and all that this entails.” — Dredagh H.

“Can not express how thankful I am to everyone I came in to contact with along the journey of planning my fathers funeral. Especially a big thank you to Ann for all the time, effort and support she put in to navigating us in this difficult time!” — Shannon W.

“From our first contact with Theresa, I felt in good hands. She took the time to listen to my wants and needs. I had previously used them some years ago for Mum's funeral so knew my stepdad's funeral service needed to be with them.” — Kerry A.

“Despite the sadness of the situation, it was always a pleasure to have someone like Micah to guide me through. Everything on the day of the funeral ran perfectly and Doug was equally kind and professional.” — Tatjana S.

“Each time I thought of some detail she already had it in hand or knew the answer, and everything was sorted quickly and easily. And all done with real kindness. It was a great reassurance and relief to have Haven's expertise at this difficult time.” — Jane K.

“Ida is a very special lady — I hope you know this. Our mother's funeral was completely stress free because of Ida. She also made my mum look beautiful in the casket and we could not have asked for anything else.” — Jannette B.

“Made me feel comfortable and supported me as I was going through the unexpected loss of my husband. They guided me as I was not ready or prepared to do the funeral of my beloved husband whom I lost so suddenly. Thank you Andy — my husband looked so lovely and peaceful.” — Susan B.

“Amazing customer service, very helpful and understanding. Highly recommended.” — Dipen P.

“I have used E.C. Mills for many years and will continue to do so as they are caring, empathetic and pay great attention to detail.” — Graham B.

“Judith was caring and understanding as were the team on the day of the funeral. We felt very cared for.” — Pamela B.

“All the staff made us feel at ease through the whole process of arranging our mum's funeral, from the first phone call to the day of the funeral.” — Lorraine R.

“She was incredibly kind, professional, and helpful throughout the entire process. Her warm attitude, patience, and willingness to help made a real difference and gave us complete confidence that everything was being taken care of properly.” — Azar Z.

“We have been comforted to know that our loved one was farewelled with sensitivity, dignity and respect, with many communications between London and the Antipodes. Their response has been prompt and reassuring.” — Claire M.

“Lodge Brothers visited her from when she found out she was dying and she was very happy with their service — from choosing her coffin to the music she wanted played. Very professional and helpful right from the start until the end.” — Sarah W.

“Extremely respectful, very caring and nothing was too much trouble. We couldn't have wished for a better farewell. Thank you Bernice and everyone else involved in carrying out our wishes for our dad's final journey.” — Joanne H.