Bereavement support & funeral directors

“They stepped up and made all the arrangements for the family being so close to Christmas. We couldn't fault the services they performed from Tara in the office from the very first appointment to the funeral director Ian on the day of the funeral. We owe them a huge thank you for being so kind and gentle with dad.” — Amanda I.

“It was like being looked after and helped by understanding friends. Thank you all so much, you eased us through a very difficult time.” — julia m.

“Nothing was too much trouble and Sienna was kind and caring throughout so that we felt very confident leaving my husband and father in her care.” — Gill T.

“We mainly dealt with a lovely lady Sharon, she really got us through our sad time — unfortunately my family have had to call on their services three times in the last 14 months.” — Steve K.

“Co-op made this process easy and simple to arrange, lovely staff easy to talk to and sort a delicate situation out.” — sue r.

“Staff were sympathetic, understanding and caring. We were very well looked after and supported.” — John G.

“I hadn't a clue what I was doing or needed to do. I knew from the moment I walked in that Serenity was who I wanted to go with. I was kept in touch all the time and told to contact them at any time if I needed.” — Linda K.

“Caroline went above and beyond to make an incredibly difficult time feel more manageable. She was always kind, patient, and approachable, making us feel completely comfortable throughout the entire process. No question was ever too small.” — kyle

“Lee, Lou and Tanya made the whole process so much more bearable. No question was a stupid question. The day itself — because of the help and support they gave — was as close to being perfect as it could have been. Mum would be proud of the send off we gave her.” — Dean P.

“Lee and his whole team were amazing — they made what is normally a very hard time very bearable, with professionalism and a personal touch. They never tried to upsell us anything and accommodated my request for the Mercedes Hearse as that was my daddy's car!” — shan g.

“From planning the Order of Service to reflect every facet of my husband's life, to the additional help with scanning photos — there were so many affirmations of the service being truly beautiful and reflecting his life as he would have wished.” — Sally A.

“Their care does not simply stop on the day of the funeral — they are 'there' for folk in the difficult weeks and months following the loss of a loved one. Nothing is ever too much trouble. Truly a first class service from a dedicated team.” — Alan P.

“The staff at Polegate were wonderful, very caring and personal — made organising Dad's funeral easy and were very informative.” — Susan W.

“Ashleigh helped us to organise a service that was perfect for my brother and made the whole process as easy as it could be. Thank you to Laura and the whole team on the day for ensuring it all went smoothly.” — Denise R.

“Allison was amazing and very kind and compassionate. Nothing was too much trouble and my Dad's funeral was such a beautiful day.” — Caroline S.

“Karen and Alison were amazing, above and beyond from beginning to end. We can't thank you all enough for carrying out everything with dignity.” — Dee M.

“We were guided and helped every step of the way, with kindness and compassion. My brother and I had no previous experience of what to do and the whole team at R Butler & Sons were fantastic.” — Terrence W.

“Dawn and the team ensured everything was planned to my requirements, kept me informed during the arrangements, and prompted me ahead of time whenever I needed to action something. The day went faultlessly, allowing me to concentrate fully on the service.” — Ben V.

“It was lovely seeing one of the pall bearers was known by my family. Many thanks to Laura and her colleagues.” — Pauline C.

“Seaford and Newhaven Funeral Service made a very difficult time quite bearable.” — Keith T.

“The kindness and service we received was first class and nothing was too much trouble. Thank you all.” — Jackie C.

“Megan and all the team are very professional but at the same time very respectful, nothing was too much. I know that my mum would have been happy with everything they did for her.” — Andy B.

“It honestly made the day all about my Uncle, as the organisation of it went so smoothly.” — Alan P.

“A special thank you to Damian and Rob, whose warmth, sensitivity, and quiet efficiency were deeply appreciated. Nothing was too much trouble, and they were completely adaptable to the needs and wishes of our family.” — Stephen S.