Bereavement support & funeral directors

“They stepped up and made all the arrangements for the family being so close to Christmas. We couldn't fault the services they performed from Tara in the office from the very first appointment to the funeral director Ian on the day of the funeral.” — Amanda I.

“It was like being looked after and helped by understanding friends. You eased us through a very difficult time.” — julia m.

“Patient, Professional, Perfection. Sienna went above and beyond explaining everything down to the fine little details to ensure that my mum had everything just how we wanted.” — Louise A.

“We were treated with complete understanding and dignity. Sharon really got us through our sad time — my family have had to call on their services three times in the last 14 months.” — Steve K.

“Co-op made this process easy and simple to arrange, lovely staff easy to talk to and sort a delicate situation out.” — sue r.

“Staff were sympathetic, understanding and caring. We were very well looked after and supported.” — John G.

“Caroline did come and gave me a hug on the day which meant a lot. I was kept in touch by Serenity all the time and told to contact them at any time if I needed. I would definitely recommend Serenity to anyone.” — Linda K.

“A special thanks to David Harland our chaplain/celebrant for going the extra mile — David facilitated the service in a professional but sympathetic manner and subsequently made contact with the bereaved the next day, to see how they were doing.” — Russell H.

“Lee, Lou and Tanya made the whole process so much more bearable. No question was a stupid question. The day itself — because of the help and support they gave — was as close to being perfect as it could have been. Mum would be proud of the send off we gave her.” — Dean P.

“Lee and his whole team were amazing — they made what is normally a very hard time very bearable, with professionalism and a personal touch. They never tried to upsell us anything and accommodated my request for the Mercedes Hearse as that was my daddy's car!” — shan g.

“Their care does not simply stop on the day of the funeral — they are 'there' for folk in the difficult weeks and months following the loss of a loved one. Nothing is ever too much trouble. Truly a first class service from a dedicated team.” — Alan P.

“All the stress was taken away by their loving care. My mum looked so peaceful and like she was having the best sleep. There was no rush or pressure, and we could sit comfortably before going in to see my mum, or not go in if we so chose.” — Geraldine B.

“The staff at Polegate were wonderful, very caring and personal — made organising Dad's funeral easy and were very informative.” — Susan W.

“Ashleigh helped us to organise a service that was perfect for my brother and made the whole process as easy as it could be. Thank you to Laura and the whole team on the day for ensuring it all went smoothly.” — Denise R.

“Allison was amazing and very kind and compassionate. Nothing was too much trouble and my Dad's funeral was such a beautiful day.” — Caroline S.

“Karen and Alison were amazing, above and beyond from beginning to end. We can't thank you all enough for carrying out everything with dignity.” — Dee M.

“We were guided and helped every step of the way, with kindness and compassion. My brother and I had no previous experience of what to do and the whole team at R Butler & Sons were fantastic.” — Terrence W.

“Dawn and the team ensured everything was planned to my requirements, kept me informed during the arrangements, and prompted me ahead of time whenever I needed to action something. The day went faultlessly, allowing me to concentrate fully on the service.” — Ben V.

“It was lovely seeing one of the pall bearers was known by my family. Many thanks to Laura and her colleagues — all arrangements were carried out beautifully.” — Pauline C.

“Seaford and Newhaven Funeral Service made a very difficult time quite bearable. I'd like to thank Rosemary and everybody at Seaford Funeral Service.” — Keith T.

“Megan and all the team are very professional but at the same time very respectful, nothing was too much. I know that my mum would have been happy with everything they did for her.” — Andy B.

“The young ladies at Seaford branch have been exceptionally good. They have really helped us through a difficult time, making a difficult situation easier to navigate. We very much appreciate this kindness.” — Wanderdown D.

“It honestly made the day all about my Uncle, as the organisation of it went so smoothly.” — Alan P.

“A special thank you to Damian and Rob, whose warmth, sensitivity, and quiet efficiency were deeply appreciated. Nothing was too much trouble, and they were completely adaptable to the needs and wishes of our family.” — Stephen S.