Bereavement support & funeral directors

“Their professionalism was second to none when I sadly buried my wife. I cannot thank J & R Matthews enough.” — Pete B.

“I live miles away and they went above and beyond to help everything go smoothly through phone and emails. The funeral was a lovely send off. Highly recommend 1000%.” — Carly L.

“Paul & Kirsty were so understanding, they took the time to listen to our wishes and supported us through all the funeral arrangements. The support from all the team helped us at a very sad time.” — Recollect h.

“Kirsty and Paul were brilliant all the way through planning my mum's funeral. They were very understanding and took the time to talk me through everything throughout the whole process. They were welcoming and really helpful at every stage.” — Gilly W.

“Masters have dealt with many family funerals for us, 3 in the last 4 years, they are professional and caring, making the whole process so much easier.” — Lucy M.

“A very professional and caring service. I was given plenty of time to make decisions and was put in touch with a lovely celebrant. Thank you Tracey for the support that you gave to me.” — Sarah F.

“You feel you are the only client they have while knowing they are actually very busy. While you always hope not to need them again, we would not consider any other firm.” — Nigel S.

“The whole team are so compassionate and empathetic. Their support hasn't gone unnoticed. Our whole family will be forever grateful to you.” — Ellie F.

“They took all the stress away for the family and ensured that the funeral itself went without a hitch. Always courteous, efficient and highly responsive from start to finish.” — Paul

“The team did everything they could to make us feel comfortable to arrange a funeral my Dad would have wanted. Even though it was unconventional — with a service in Sussex and a committal in the New Forest 80 miles apart — we were given no less priority.” — Eamonn S.

“The funeral was exactly as my Dad and Mum had wanted and was quite personal. I have made plans for them to see me off when my time comes.” — Mandi B.

“They showed care and consideration, we felt listened to and our feelings weren't pushed aside. Lyn, Tim, Dominic and staff all treated us with love and care.” — Jacqueline W.

“Without Lucy we would have been truly lost and can't thank her enough for her help. There is absolutely nothing we could have faulted on the day — every one went above and beyond to give us exactly what we wanted, which meant we could give our loved one the very best send off.” — Georgia M.

“The moment we saw her smiling face we felt reassured that she would help get us through this difficult time. She was so kind, as well as totally professional — we knew that all our wishes would be carried out.” — Roderick J.

“From our first meeting with Russell we knew we had made the right choice. He immediately made us feel at ease and was so easy to talk to, so kind and caring. He treated our loved one with dignity and respect and we just knew she was in safe hands with him.” — Madelyne G.

“We requested that Tom Potter conduct my mum's funeral service and on the day he was so kind and efficient - my mum has 6 children so we wanted to carry her coffin, and Tom and his team helped us to do that with calmness and dignity. The service itself was as beautiful as a funeral service can be, and we all felt that it honoured our amazing mum.” — Laura L.

“I want to sincerely thank Adrian for all his support, guidance, and kindness throughout the entire process. He handled everything with such care and professionalism, and that has truly meant a great deal to me and my family.” — Sofia's S.

“My experience across both was one of calm and understated excellence and of absolute attention to detail. The whole process was simplified to take stress and strain from our family.” — Maurice F.

“Odette has been absolutely amazing in looking after us. As we said to each other when I left 'we hope we don't see each other anytime soon', in a nice way!” — Terry H.

“Such a professional he was always willing to help us out and went above and beyond in every aspect of mums final journey.” — Michelle L.

“Russell answered all of our questions, even the weird ones, and made the whole process as painless as possible.” — Danielle M.

“The celebrant that they recommend, Karen Willis, delivered the eulogy as if she knew my Mum personally.” — Lorraine C.

“Beautiful service, and so thoughtfully and sensitively handled. The family are so special.” — Sarah O.