Bereavement support & funeral directors

“Their professionalism was second to none when I sadly buried my wife. I cannot thank J & R Matthews enough.” — Pete B.

“I live miles away and they went above and beyond to help everything go smoothly through phone and emails. The funeral was a lovely send off. Highly recommend 1000%.” — Carly L.

“My mum is so grateful that although it's been a traumatic time they were able to take the worry of all the arrangements which helped enormously.” — Jo

“It makes it easier on the grieving family to know that funeral arrangements are in such capable hands. The floral tributes by Shirley were stunning with such care and attention to detail.” — Helena C.

“Masters have dealt with many family funerals for us, 3 in the last 4 years, they are professional and caring, making the whole process so much easier.” — Lucy M.

“A very professional and caring service. I was given plenty of time to make decisions and was put in touch with a lovely celebrant. Thank you Tracey for the support that you gave to me.” — Sarah F.

“You feel you are the only client they have while knowing they are actually very busy. While you always hope not to need them again, we would not consider any other firm.” — Nigel S.

“The whole team are so compassionate and empathetic. Their support hasn't gone unnoticed. Our whole family will be forever grateful to you.” — Ellie F.

“They did everything they could to make us feel comfortable to arrange a funeral my Dad would have wanted. This did not mean that the team gave us any less priority because this was unconventional.” — Eamonn S.

“Sue made everything so easy and took care of all aspects of the funeral, at a time that I could hardly think straight. We found the experience in the Chapel quite special and memorable.” — Mojdeh M.

“Right from the very first meeting, they showed care and consideration, we felt listened to and our feelings weren't pushed aside. Lyn, Tim, Dominic and staff all treated us with love and care. On the day, everything went like clockwork thanks to the team.” — jacqueline W.

“Nothing but empathy and compassion shown towards us. Nothing too much trouble and kept us updated at all times. What was a stressful and upsetting time was made that much easier. I would give them 10 stars if I could.” — Victoria

“Without Lucy we would have been truly lost and can't thank her enough for her help. There is absolutely nothing we could have faulted on the day — every one went above and beyond to give us exactly what we wanted, which meant we could give our loved one the very best send off.” — Georgia M.

“The moment we saw her smiling face we felt reassured that she would help get us through this difficult time. She was so kind, as well as totally professional — we knew that all our wishes would be carried out.” — Roderick J.

“After the event, a number of friends that attended the funeral said that while they had been to a number of funerals this one stood out as being one of the best they had ever been to, which was comforting in itself. Heartfelt thanks to Chrissie, Russell, Tom & Brett for making a very sad occasion as good as it possibly could be.” — Jaffer L.

“From our first meeting with Russell we knew we had made the right choice. He immediately made us feel at ease and was so easy to talk to, so kind and caring. He treated our loved one with dignity and respect and we just knew she was in safe hands with him.” — Madelyne G.

“My experience was one of calm and understated excellence and of absolute attention to detail. The whole process was simplified to take stress and strain from our family — and this was true across two funerals, 12 years apart.” — Maurice F.

“We used the direct cremation for our son and had the hour in the chapel for friends and family to say goodbye. The Martins went above and beyond for us. They made our send off special.” — Michael W.

“Odette has been absolutely amazing in looking after us. As we said to each other when I left 'we hope we don't see each other anytime soon', in a nice way!” — Terry H.

“Such a professional he was always willing to help us out and went above and beyond in every aspect of mums final journey.” — Michelle L.

“Russell answered all of our questions, even the weird ones, and made the whole process as painless as possible.” — Danielle M.

“The celebrant that they recommend, Karen Willis, delivered the eulogy as if she knew my Mum personally.” — Lorraine C.

“Beautiful service, and so thoughtfully and sensitively handled. The family are so special.” — Sarah O.