Bereavement support & funeral directors

“It's more than a business to them, it's a true service with a truly personal touch. When my time comes, County Funerals is the only place I'll want to look after me. Thank you all so much for the love and compassion you give to all in your care.” — Andy S.

“As Hindus, we wanted our religion and culture to be respected, which Grant and his team did very well. From finding us a hall to ensuring all religious parts of the funeral were done, they honestly made us feel at ease. They were caring, compassionate and personal.” — Isha P.

“As a family it was deeply comforting that my Dad was treated with respect, and that we were able to view my Dad several times prior to the service, allowing us to say goodbye to my lovely Dad. From the very first time of meeting Laura, she handled my Dad's funeral arrangements with such compassion.” — Tracy J.

“Having been unfortunate enough to have to arrange funeral services for both my Mum and Sister in the last 2 years, the team over at Stevenage CO OP have been amazing. It's really hard to put into words how manageable they made a situation that none of us really want to have to deal with.” — maineieg

“I found Jackie and Emma to be so caring and professional in our time of profound sadness. Every need was met with such care and attention, as a family we couldn't have asked for more.” — Paula S.

“The wishes for my Father were all met and took away the stress and emotions we were feeling at this time. The quality of service they gave him could not be faulted.” — Janet P.

“Austins are the best funeral directors in the UK. Compassionate, warm, friendly staff — so many thanks to the amazing people at Austins.” — Terry m.

“The service provided by Austin's throughout my mum's funeral was exemplary. The chauffeur bearers and team were so friendly, helpful and professional — we just couldn't have asked for anything more.” — andy t.

“They combine efficiency with warmth and understanding, so I felt I was in very good hands throughout the whole process.” — Debra S.

“Debbie talked us through what we needed to do clearly and compassionately, taking time to help us make the decisions required to have the best possible send off for our Mum.” — Neil D.

“Jackie is lovely, very comforting and explains everything clearly with no rush. Our head was Gary and he was very professional and joined in with the banter which was great to lighten the spirit.” — Dave W.

“They took great care of mum from the first time I walked in to the wake they have been 1st class. Can't fault anything, it was the perfect send-off.” — A J.

“Thanks for wearing Spurs ties, and just generally being kind and caring.” — Ian E.

“Found complete professionalism and felt they went above and beyond as my mums funeral was in another county. Everything was explained and handled with care and empathy. They made a hard day more bearable.” — Cathy A.

“They made the process at such a difficult time in our lives so much easier than we expected. They handled us with empathy, kindness and respect — I would certainly recommend them.” — rosemarie j.

“Donna displayed compassion, sensitivity, and attention to detail, ensuring that every aspect of the service was handled with respect and dignity. Her support made a difficult time much more manageable.” — Tammy S.

“Every step of the way Ellie and the Letchworth team were so supportive and made all the difference to our family.” — historyworkshopsdevon

“I cannot praise Arthur and Ellie and their team enough. They are efficient, kind and respectful. Their communication and guidance with the family is second to none.” — Paul C.

“The tribute words, the way Celebrant Jessica read them out and presented the service in her calm and consoling manner, the visual tribute and music all fitted superbly together.” — Peter D.

“Diane at Co-op Funeralcare, Hitchin sensitively guided us through the arrangements in a friendly, attentive manner. Everything on the funeral day was as we had hoped and planned.” — Alison F.

“Charley at the Baldock office was incredibly sensitive and made a very, very sad, heartbreaking occasion as bearable as it could possibly be. I cannot recommend highly enough.” — Heather D.

“Their efforts transformed a highly emotional time into a worry free event which they managed effortlessly and with dignity. The attention to detail was immaculate.” — Coral J.