Bereavement support & funeral directors

“It's more than a business to them, it's a true service with a truly personal touch. When my time comes, County Funerals is the only place I'll want to look after me. Thank you all so much for the love and compassion you give to all in your care.” — Andy S.

“As Hindus, we wanted our religion and culture to be respected, which Grant and his team did very well. From finding us a hall to ensuring all religious parts of the funeral were done, they honestly made us feel at ease. They were caring, compassionate and personal.” — Isha P.

“When making enquiries with local funeral directors it was apparent that only Laura at the co op was happy to take the time regardless of whether business would come their way in the future. The process was dealt with compassion and such kindness and respect.” — Helen D.

“This was one of the most terrible times in my life, but honestly Co-op Funeral care Stevenage were just lovely. My Dad and I were shown a lot of patience and guidance through the whole process, given all options available to us, and every detail explained plainly and easily.” — Danielle H.

“First class preparation, most caring and sympathy expressed at all times. Impossible to recommend more highly.” — Fred M.

“The wishes for my Father were all met and took away the stress and emotions we were feeling at this time. The quality of service they gave him could not be faulted.” — Janet P.

“Austins are the best funeral directors in the UK. Compassionate, warm, friendly staff — so many thanks to the amazing people at Austins.” — Terry m.

“The service provided by Austin's throughout my mum's funeral was exemplary. The chauffeur bearers and team were so friendly, helpful and professional — we just couldn't have asked for anything more.” — andy t.

“They combine efficiency with warmth and understanding, so I felt I was in very good hands throughout the whole process.” — Debra S.

“Debbie talked us through what we needed to do clearly and compassionately, taking time to help us make the decisions required to have the best possible send off for our Mum.” — Neil D.

“Jackie is lovely, very comforting and explains everything clearly with no rush. Our head was Gary and he was very professional and joined in with the banter which was great to lighten the spirit.” — Dave W.

“They took great care of mum from the first time I walked in to the wake they have been 1st class. Can't fault anything, it was the perfect send-off.” — A J.

“Thanks for wearing Spurs ties, and just generally being kind and caring.” — Ian E.

“Found complete professionalism and felt they went above and beyond as my mum's funeral was in another county. Everything was explained and handled with care and empathy. They made a hard day more bearable.” — Cathy A.

“They made the process at such a difficult time in our lives so much easier than we expected. They handled us with empathy, kindness and respect — I would certainly recommend them.” — rosemarie j.

“Donna displayed compassion, sensitivity, and attention to detail, ensuring that every aspect of the service was handled with respect and dignity. Her support made a difficult time much more manageable.” — Tammy S.

“Personal items returned respectfully. Everything signed for and documented professionally. I am grateful for the service and support provided.” — Hannah C.

“Having had to organize remotely from the north east, Arthur was kind and helpful over the phone. Everything seemed to go well and we were able to experience the funeral via the relay link.” — Eleanor B.

“The tribute words, the way Celebrant Jessica read them out and presented the service in her calm and consoling manner, the visual tribute and music all fitted superbly together.” — Peter D.

“Diane at Co-op Funeralcare, Hitchin sensitively guided us through the arrangements in a friendly, attentive manner. Everything on the funeral day was as we had hoped and planned.” — Alison F.

“Their efforts transformed a highly emotional time into a worry-free event which they managed effortlessly and with dignity. The attention to detail was immaculate.” — Coral J.

“Charley at the Baldock office was incredibly sensitive and made a very, very sad, heartbreaking occasion as bearable as it could possibly be. I cannot recommend highly enough.” — Heather D.