Bereavement support & funeral directors

“Following the sad occasion of our father's passing we were so pleased with the compassion and empathy shown by Fiona whilst arranging the burial. It made the whole process so much easier. On the day the men bringing the coffin to church were so respectful and made the whole experience so much easier to bear.” — Nicola W.

“We cannot thank Fiona enough for the compassion she showed us at this very difficult time. The team, Roger and Steve showed us so much respect on the day of the funeral. It's comforting to know our loved one was in safe hands.” — wendy b.

“Maxine at the co op office was very helpful and made the whole process run smoothly. The coffin was beautifully made and the day went smoothly.” — liz e.

“Maxine was supportive yet professional all the way. Thank you” — Helen N.

“They arranged online options and played digital messages from my brother and I at the service. Excellent communication despite living on the opposite side of the world.” — SeacologyNZ

“James who managed my dad's funeral was a massive help planning the funeral, he was kind and took his time with me to help and also sort the wake for me too taking extra pressure off me. I can't thank you all enough, the day went perfect and everything ran smoothly and a lovely send off for my dad.” — Bethany C.

“Very helpful and obliging, made this traumatic time much easier. Nothing was too much trouble for them. Kept us informed every step of the way.” — Liz C.

“The worry of arranging a funeral was taken out of my hands knowing I could put my trust in them. I have used them twice now and can highly recommend them.” — Michele E.

“Very helpful and obliging, made this traumatic time much easier. Nothing was too much trouble for them. Kept us informed every step of the way” — Liz C.

“The worry of arranging a funeral was taken out of my hands knowing I could put my trust in them. The before and after care service was excellent. I have used them twice now and can highly recommend them” — Michele E.

“My family have been using John Heath and Sons since 1957 and have always received an excellent service. Communication was excellent throughout and we felt safe and secure in Adam's hands.” — Margaret P.

“Carole was amazing and a pleasure to meet. Each time has been so friendly and welcoming. Top stars for Carole and team. Huge gratitude.” — darren h.

“At a very distressing time, they did everything to make it the best experience possible. They picked up the body from the hospital, showed me the coffin, explained what was going to happen and brought the ashes to me.” — Susan S.

“You reassured dad and he felt happy mom was being taken care of. The celebrant Fiona was such a big hearted lady and her words brought so much comfort.” — Paula L.

“Kate took great pains to deliver a service that was appreciated by everyone. Trevor and his team took care of everything in a very professional and dignified manner.” — David H.

“We had hiccups with the day before Mum's funeral and nothing was too much trouble. Trevor even took care of the flowers. Would definitely 100% recommend this company to take care of your loved ones.” — Tracy K.

“Orders of service prepared by you were really lovely, great recommendations for florist and celebrant so we didn't need to do any running around. On the day, the cars were incredibly smart, punctual, and driver and staff very polite and helpful, gently and quietly directing people to where they needed to be. It all ran seamlessly which is all you can ask for.” — Lucy M.

“Our initial meeting with Louise was extremely professional: sympathetic, caring, understanding our needs, making recommendations, and working together to deliver what we had in mind. We cannot recommend Louise, Jo, and the wider team enough.” — David V.

“From start to finish the whole experience was sympathetically done, with great care and attention to detail. Thank you so much for making the day a memorable ending to our mother's time with us.” — SYLVIA M.

“Words can't express the care they gave to me on the loss of my dear mom. I cannot recommend enough the care, professionalism and the help they gave me.” — Linda H.

“Lisa helped us every step of the way to organise my mums funeral, paying attention to every tiny detail and as a result the event was flawless. A wonderful experience from start to finish and I would recommend without hesitation.” — Jane P.

“Natalie and her team steered me through this unfamiliar territory with great tact and sympathy. Mum had given no directions about her funeral and so I had felt very daunted by the prospect of organising this — they conducted everything with kindness, consideration and discretion.” — Sue S.

“The gentlemen who came to take my elderly were gentle, sensitive and discreet in their approach, giving us the emotional space to bid my elderly goodbye.” — Tze

“You really did go above and beyond helping us to make sure my mum had the perfect send off and helping us through everything in the build up to it and on the day of the funeral too... my mum would have been so proud.” — Laura H.