Bereavement support & funeral directors

“Austins are the best funeral directors in the UK. Compassionate, warm, friendly staff — so many thanks to these amazing people.” — Terry m.

“The Chauffeur bearers and team were so friendly, helpful and professional — we just couldn't have asked for anything more. Thank you for helping us give our Mum the best send off possible.” — andy t.

“The wishes for my Father were all met and took away the stress and emotions we were feeling at this time. The quality of service they gave him could not be faulted.” — Janet P.

“They had one of the photos we used printed and placed in a frame for us. A much welcome surprise.” — Tracey G.

“The care, compassion, dignity and reverence shown by Peter and his team was second to none. It made the whole process a little easier to deal with.” — Derek H.

“When making enquiries with local funeral directors it was apparent that only Laura at the Co-op was happy to take the time regardless of whether business would come their way in the future. The process was dealt with compassion and such kindness and respect.” — Helen D.

“We felt it would be fitting to use again for another family funeral. We were definitely right to do so, as it was such a perfect send off from start to finish.” — Nadine S.

“I wasn't pressured into buying the Hertfordshire Funeral Plan and their staff was really helpful and polite answering any questions I had. I cannot recommend them enough.” — Joanna H.

“As Hindus, we wanted our religion and culture to be respected, which Grant and his team did very well. From finding us a hall to ensuring all religious parts of the funeral were done, they honestly made us feel at ease. They were caring, compassionate and personal.” — Isha P.

“From the very first phone call, they made everything feel calm and manageable, guiding us with patience and genuine care. They gave my Mum a truly beautiful farewell, and for that I will always be grateful. Without doubt, they are the best in what they do.” — stewart j.

“The staff combine efficiency with warmth and understanding, so I felt I was in very good hands throughout the whole process.” — Debra S.

“Neville's looked after Dad so well and they couldn't do enough to support the family. Professional, compassionate and supportive, everything you need at such a difficult time.” — Chris M.

“Jackie is lovely, very comforting and explains everything clearly with no rush. Our head was Gary and he was very professional and joined in with the banter which was great to lighten the spirit.” — Dave W.

“They took great care of mum from the first time I walked in to the wake they have been 1st class. Can't fault anything, it was the perfect send-off.” — A J.