Bereavement support & funeral directors

“Austins are the best funeral directors in the UK. Compassionate, warm, friendly staff — so many thanks to these amazing people.” — Terry m.

“The Chauffeur bearers and team were so friendly, helpful and professional — we just couldn't have asked for anything more. Thank you for helping us give our Mum the best send off possible.” — andy t.

“The wishes for my Father were all met and took away the stress and emotions we were feeling at this time. The quality of service they gave him could not be faulted.” — Janet P.

“They had one of the photos we used printed and placed in a frame for us. A much welcome surprise.” — Tracey G.

“As soon as we met Duncan and his team at Stevenage Co-Op we were put at ease that our beloved mum's funeral would be handled professionally and with care. Nothing was too much trouble and on the day of the funeral everything went smoothly because we knew we were in good hands.” — Josie R.

“Laura and Duncan exceeded our expectations with their gentle, sympathetic yet fully professional care that helped us through a very sad time organising a family funeral.” — J E.

“We felt it would be fitting to use again for another family funeral. We were definitely right to do so, as it was such a perfect send off from start to finish.” — Nadine S.

“I wasn't pressured into buying the Hertfordshire Funeral Plan and their staff was really helpful and polite answering any questions I had. I cannot recommend them enough.” — Joanna H.

“I was really impressed with the smoothness of how everything went, from the initial meeting with Grant to the continuity with Donna. The process was hassle free and I was treated with warmth and respect. I cannot recommend County Funerals highly enough for their first class service in what was a stressful time for my family.” — malcolm w.

“What is one of the hardest times in a family's life is made so much easier by the compassionate, professional and personable approach, where nothing is too much. Thank you for the faultless service you provided to our loved one.” — Thomas B.

“Barry was excellent and we found him very supportive throughout. Debbie on reception was very helpful guiding us through the process.” — Elaine W.

“Having used this firm for my father's funeral in 2021, I had no hesitation in returning there again when my mother passed away. The staff combine efficiency with warmth and understanding, so I felt I was in very good hands throughout.” — Debra S.

“Jackie is lovely, very comforting and explains everything clearly with no rush. Our head was Gary and he was very professional and joined in with the banter which was great to lighten the spirit.” — Dave W.

“They took great care of mum from the first time I walked in to the wake, they have been 1st class. Can't fault anything, it was the perfect send-off.” — A J.