Bereavement support & funeral directors

“Friendly caring service from start to finish. We were kept informed of everything along the way. We were helped by Natalie who was caring and sensitive to our needs.” — Nicola k.

“A massive thank you to all at Raymond Massey especially Pauline and Katy who both had a lovely manner and did a superb job. Thanks to them the funeral went like clockwork. We wouldn't hesitate to recommend them.” — Audrey M.

“Amy was caring, compassionate and very professional. Everything was explained clearly and excellent advice throughout. On the day, Sam and his colleagues were the perfect team to help us through this.” — Mark C.

“Ben, thank you for everything you have done — you are a true diamond. At such an emotional time they really did go that extra mile for me and my siblings.” — angie p.

“Mum was looked after like the lady she was, very dignified. Everything my wonderful sister asked for was done with no hesitation. Tami and Anthony went above and beyond — the room mum was in was beautiful, surrounded by pictures of her family.” — Beryl W.

“I knew I had made the right decision and that my hubby was in safe hands. The professionalism, efficiency, kindness and empathy demonstrated throughout was everything I could have hoped for.” — su g.

“I can not describe in words how grateful I am. They took such good care of my dear Mum. They are so professional, caring and compassionate in their work. I wish to thank you again on my and my Dad's behalf in such a difficult time for us.” — Sylwia J.

“Thank you to the lovely lady Kristen who went above and beyond for my mum, making sure she had the send off she deserved. I would definitely recommend Lisa as a speaker — she held a fantastic service and gave my mum so much dignity.” — Jen D.

“5 stars is not enough to describe how good their service has been dealing with the death of my Mum. Claire made the process so easy. Yvonne was fantastic on the day and the pall bearers were so helpful and dignified.” — jim c.

“This is the fourth funeral with Dowse Catterall — they're brilliant, very respectful, looking after your loved one, did everything I asked for. Can't thank them enough, all the staff amazing.” — Lynn B.

“They made a very difficult situation a lot more bearable. They were very professional but also had a very caring and compassionate attitude. The day of the funeral went extremely well due to the care, planning and thought put into it.” — Paul D.

“The whole family were so pleased with Darren and his team. Such a delight to work with.” — Missyme

“Darren and the team made the whole experience from beginning to end as easy as possible under the sad circumstances of my mums passing.” — Karen H.

“My Father-in-law passed away at home on a Saturday morning. She was able to make arrangements for him to go into their care within 90 minutes. She kept me informed by email, phoning me and text when she was really busy. I cannot praise Zoe enough for her professionalism, compassion and great communication.” — Steve

“Fantastic service from David and all the Co-op staff at a very difficult time.” — Olga B.

“The team were proper caring and understanding — and I came all the way from Liverpool to book a service for my late cousin.” — Joseph L.

“Tonight made up for it — our mum would have been proud that we done tonight for her. With all our heart we would recommend this lovely family. Thanks again to Craig, Julie and all the family.” — Yvonne B.

“The fact that they live streamed her service and have said they will keep it online at our request is the icing on the cake. They gave us the most fair quote out of 8 we received and were absolutely the best choice for us.” — Alicia D.

“You made what was a traumatic time for me a lot easier to absorb. Thank you to you all.” — Mrs P.

“I went to see Sarah Barlow and the whole problems disappeared. Vera's funeral went with the dignity and professionalism that Vera would have wanted. Susan and I think you are the best undertakers in town.” — Dave L.

“Nicole and Bee went above and beyond in making sure that all of the funeral arrangements were looked after so sympathetically for my dad. Nothing was too much trouble. I also wanted to thank all of the back of house team who work tirelessly and relentlessly, albeit unnoticed, to look after families and their loved ones.” — Joanne N.

“Bee's warmth and sincerity made all the difference. Her gentle approach and genuine kindness brought comfort when we needed it most. Shannon's calm guidance and meticulous attention to detail helped us feel reassured every step of the way. Together they were a remarkable team.” — Natalie B.