Bereavement support & funeral directors

“What has been a very difficult time was made easier from start to finish with the compassion and empathy we received, and the reassurance that our mum was being looked after in their care. Every detail we wanted for our Mum's celebration day was so special and we have Russ and team to thank for this.” — Angie A.

“My mum died at home, it was early evening but my call was answered straightaway and everything was handled with such calm dignity, this was so reassuring and comforting at such a distressing time. Richard Steel and Partners offered us as little or as much support as we needed from beginning to the end.” — Penny G.

“A massive thank you to Lee, who has looked after us throughout the entire duration with kindness, patience and genuine care. Nothing was ever too much trouble, and his support meant more to us than words can say.” — Victoria L.

“Lee's support went and goes above and beyond what may be expected. Our hopes for Dad's service were supremely realised. We are so very grateful to Richard Steel and Partners.” — Claire S.

“Helen made a horrible situation into something memorable for all the right reasons. She sadly also did the funeral for my ex mother in law 18 months ago and again went above and beyond for us, which is why I knew she had to do Jason's funeral.” — Joanne W.

“Helen Craddock went above and beyond our expectations. Helen was always courteous, friendly and nothing was ever too much trouble. Thanks to Helen and the team, we gave dad the best funeral we could have ever imagined. We are eternally grateful.” — Sandra

“My family would like to thank Michael for all the compassion and understanding in organising my dad's funeral. Nothing is too much trouble. Very friendly staff and always keeping us informed.” — Annette R.

“Michael is the most nicest and caring person especially at the passing of our mum. Right from the start everything was explained and on the day everything was really good. I can't recommend this company enough.” — Pamela K.

“From the very first, Evie was gentle, kind, compassionate, calm and explained everything about the process with sincerity and clarity. The ceremony itself was performed beautifully and with profound respect for us as the family and towards our beautiful Niece. In my day job I happen to be a funeral celebrant myself and I would count Evie as one of the best that I have seen.” — Roger A.

“A massive thank you to Lee, who has looked after us throughout the entire duration with kindness, patience and genuine care. Nothing was ever too much trouble, and his support meant more to us than words can say.” — Victoria L.

“A special thank you to David, who was like an old friend I'd known for years. He gave me so much help and support. In a time when I was feeling very fraught, fragile and stressed they made everything absolutely painless.” — Arthur L.

“Lisa was wonderful. So kind, compassionate and professional. She guided myself and my sisters through a very difficult time and was caring in every aspect, always there if needed and keeping us informed at every stage — making a very difficult day easier, knowing mum was treated with care and dignity without being intrusive.” — Jacqueline P.

“I cannot thank Anna, Caroline and Ryan enough for all the kindness and compassion they showed us when my husband passed. I would highly recommend anyone to choose Co-op Funeral Care for looking after their loved one.” — Penny P.

“Anna, Paula and Neil couldn't have been a better team. From start to finish we felt we were in safe hands. They skillfully guided us through everything with great compassion and professionalism.” — Kay K.

“Fantastic service with everyone being so respectful and supportive of the whole family. Helped us create a wonderful service for our loved one.” — Rachel B.

“From the very first phone call to the last correspondence their service was impeccable. They exceeded my expectations every time.” — Marie S.

“I am impressed by the flexibility of the service offered by the Co-op and the adaptability of the staff. I am grateful and send a huge thank you to everyone concerned.” — Anne H.

“It is some years since my wife passed. She is missed by us all. I will never forget how Tracy assisted in preparing a lovely funeral and will always be grateful.” — Miles F.

“From start to finish Andrea and her team showed the greatest respect, warmth and professionalism I could have ever hoped for. Andrea helped us navigate all the challenges of producing a day of remembrance worthy of our loved one. This team have talent and I highly recommend them.” — Norma-jane B.

“Andrea took such good care of my husband in the Chapel of Rest and allowed me to spend as much time with him as I wanted. She created the most calm space which brought comfort to me, my son, and my close family. She could also tell when I needed to pause.” — Rhiannon H.

“The funeral was beautiful — everybody who attended said how they were moved by it.” — mick g.

“The staff at F C Hughes worked very hard to accommodate all of our requirements for the service and kept us informed all the way. We look back on the service as a fitting farewell to a much loved mother and wife, and we don't have any regrets whatsoever to spoil our memories of such an important occasion.” — Richard S.