Bereavement support & funeral directors

“It's the 5th time using them and I wouldn't use any other funeral home. They were compassionate from start to finish.” — Robin R.

“You made a difficult day very special for our family, and we are incredibly grateful for the care, professionalism, and compassion you showed throughout.” — Cassie L.

“They have been amazing before, during and since my mum's funeral. They made everything easy and it was personal to us all as a family during such a difficult time.” — Sian W.

“We felt that as a family we were in full control of her Funeral. Once again our family and friends would like to thank you all for making her day stress free and allowing us to celebrate her life knowing she was in safe hands.” — Paul V.

“Everything was made easy because of the kindness and professional assistance of Steve Williams and his team. Steve was so understanding and professional — together we were all able to give our mum the send off she deserved. We thank you from the bottom of our hearts.” — Tony S.

“Daniel was always there for us to call and ask questions and even called me a couple of times to check in before and after the funeral. I can't praise him enough — apparently he hasn't been office based for long, you'd never know, he's a natural.” — Kirsty S.

“I will always remember Lee's kind words to us. Lee really helped us through the whole process and was on hand to answer any queries. At such a difficult time for us, it was lovely to receive such empathy.” — Sarah W.

“Sharp and professional but treat your family as their own. I've never seen such a beautifully presented funeral before. Every interaction from start to finish has been professional, gentle, organised - there is zero stress involved and nothing seems a hardship.” — Catherine I.

“Our family were very pleased with the professional way Coles arranged everything to make the funeral both dignified and moving.” — Matthew C.

“Special thanks in particular to Angela and Tony, who were outstanding. Your service was outstanding — we will certainly be recommending you to many others.” — Paula H.

“Everyone present remarked how beautiful it was and everything went smoothly and perfectly. Neil and the other members of staff were very friendly, efficient and respectful - we couldn't have asked for better.” — Rhian M.

“Thank you for making a difficult day into a truly memorable one. We were listened to and our wishes were acted upon with no problems at all.” — Lee C.

“Coles made planning the funeral a stress-free experience. The staff were so kind and helpful and the family was very happy with all the arrangements.” — Brian U.

“Since the first moment that I have contacted your office in Whitchurch everyone has been very supportive and provided an outstanding service. Thank you so much for your service and support in this difficult period.” — Nuno F.

“Ben was incredibly sympathetic and really understood our wishes for Mum. Excellent communication all the way through, and I can't fault a single thing they did.” — Sarah B.

“Our situation involved a repatriation from overseas and Alison co-ordinated with the international funeral director to bring my wife home. We felt well supported by Green Willow for everything we weren't undertaking ourselves.” — Sharif S.

“Callum had arranged the day and was outstanding on behalf of our mum and family — we can't thank you all enough for looking after our dad and giving him the day he deserved.” — McCann P.

“Jordan arranged and conducted the funeral with great dignity and respect. My husband was in the funeral industry for over 30 years and understands how differently funeral directors can conduct funerals — J Pidgeon & Son really provide a thorough service before, during and afterwards.” — Kathy W.

“It was personal, professional, compassionate and efficient. They were great at making suggestions and checking on detail. Their jobs are challenging because of covid restrictions but they made things as easy as possible. I have no reservations recommending them - I believe you will be in safe hands.” — Deb A.

“Thank you to Neil Bowen and staff at Larcombe Funeral Directors for your care, compassion and professionalism. Neil...Your reverence was appreciated by the immediate family.” — Wendy F.

“A special mention to Angela Thomas for her help, support and promptness. Sadly this is the fourth time we have had to use their services in the last ten years, but each time they have carried out the family's wishes to the letter and helped us through what is a stressful time.” — Alun H.

“Coles staff, cars, attire, and integrity made an extremely hard and sad day a beautiful memory for all that attended, and my beautiful Dad had the send off he deserved.” — Christine C.

“Service was brilliant, there on time, I cannot fault them, absolute professionals.” — Simon M.

“Treated myself and late wife with respect and care.” — GARY J.