Bereavement support & funeral directors

“It was an amazing farewell for an amazing man and the family will be forever grateful. Everyone was kind, respectful and thoughtful, frequently checking that every detail was covered and we were happy with the end result.” — Hergest D.

“They went out of their way to cater to our needs, were extremely compassionate, and communicated well throughout. Despite covid restrictions Hergest & Cavell ensured we were able to give our dad the best send off possible.” — Mary R.

“Was an incredibly emotional, but enjoyable experience, and it was delivered to perfection. I can't compliment Debi enough. Everything was so well organised and the additional staff members too were all fantastic!” — Nico L.

“A truly sad day made bearable by the care and respect shown. Debi was professional but also very warm and caring — the day had a few minor hiccups which Debi smoothed over.” — Janet B.

“Nicola for her kindness and professionalism when she telephoned to confirm everything beforehand and as our Funeral Director on the day. We really appreciate it.” — Wendy W.

“Such professionalism, experience and kindness. Our mum's funeral involved three different branches of the co-operative and Shirley's organisation and thoroughness ensured everything ran really smoothly. At a difficult time this made a big difference.” — Kate H.

“The help we received and phone calls that were made by staff to get to the end result were absolutely amazing. Everything was done over tea and biscuits. We highly recommend Levertons to anyone to help them through dark days.” — Christine C.

“Melissa gently guided and supported us with great friendliness throughout the process, making appropriate suggestions and catering for all our requests. The professionalism and courtesy shown at every stage resulted in a truly memorable celebration of mum's life.” — Stef O.

“The time and care she gave me was incredible. Matt also came to meet with me and made everything seem far more manageable and hassle free. I cannot praise Horlock enough.” — Freya P.

“Words cannot express the gratitude for all the professional support I received. Melanie dealt with all my questions and concerns in an empathetic manner and reassured me that the funeral would be carried out in accordance with my wishes.” — Valerie M.

“Felt very supported by the staff at Francis Chappell especially in the technological challenges — they showed great kindness and patience.” — dihrdng

“The level of respect and professionalism shown by the funeral director on the day was remarkable. Thank you Tom for your service. I would not hesitate to use you again should the need arise.” — Jane H.

“Joanne Branch dealt with all my questions and concerns when planning a funeral for the first time and put my mind at ease from our very first meeting. Albin's went above and beyond with every aspect — from the initial planning right through to the service, everything was done with compassion.” — Lisa T.

“From the moment we had to contact Albins in the early hours one Sunday morning, to the day of the funeral, we have felt genuinely supported, cared for and guided. Jo's calm approach made the whole situation so much easier to bear.” — Maria L.

“The staff demonstrated kindness, compassion, patience and empathy during this time and were on hand if anything further was needed; I could call at any time. Everyone was very kind and helpful and made a difficult situation so much easier to deal with.” — Michelle

“From the moment I made the initial phonecall until I collected my Mum's ashes, I had the utmost confidence in everyone. They did a great job for my Mum, and my Dad. I'd highly recommend them to anyone.” — Linda G.

“The Swanley branch made everything so easy and was so caring, keeping us regularly updated.” — Andrew C.

“Scott as our Celebrant was also very kind and managed to capture the details of my husband's life accurately — a truly personal tribute.” — Linda C.

“The celebrant Neil has helped my Father come to terms with my Mother's death and how to cope going forward. The whole service given by Welham Jones gives credit to their family run business.” — Jayne B.

“Their calm, professional approach to the service - before, during and after - created a perfect day for my family to remember Dad.” — Andrew T.

“Organising my dad's funeral was the hardest thing I've had to do but Rose and the team made it so much easier — they were very welcoming and made everything run smoothly.” — Terri W.

“At a very difficult and overwhelming time, Karen was absolutely fantastic. She took the time to explain things to us and was so patient and kind. Everything was organised wonderfully for the day and the staff that helped us on the day were also absolutely brilliant. Thank you to Dove's Swanley for helping us to give our father a wonderful send off.” — The S.

“Above and beyond — you couldn't ask for a more professional or better start from the beginning to the unfortunate finish. I thank you for all that you have done for me and my family.” — Vernon E.

“Mulligans impressed us when they came to collect Mum's body on the night she died and then during the actual service they were brilliant. Respectful, caring and totally professional. A number of those in attendance said that they had been impressed with how respectful and well it had gone.” — Angie P.