Bereavement support & funeral directors

“It was an amazing farewell for an amazing man and the family will be forever grateful. Everyone was kind, respectful and thoughtful, frequently checking that every detail was covered and we were happy with the end result.” — Hergest D.

“They went out of their way to cater to our needs, were extremely compassionate, and communicated well throughout. Despite covid restrictions Hergest & Cavell ensured we were able to give our dad the best send off possible.” — Mary R.

“Was an incredibly emotional, but enjoyable experience, and it was delivered to perfection. I can't compliment Debi enough. Everything was so well organised and the additional staff members too were all fantastic!” — Nico L.

“A truly sad day made bearable by the care and respect shown. Debi was professional but also very warm and caring — the day had a few minor hiccups which Debi smoothed over.” — Janet B.

“Nicola for her kindness and professionalism when she telephoned to confirm everything beforehand and as our Funeral Director on the day. We really appreciate it.” — Wendy W.

“Such professionalism, experience and kindness. Our mum's funeral involved three different branches of the co-operative and Shirley's organisation and thoroughness ensured everything ran really smoothly. At a difficult time this made a big difference.” — Kate H.

“Not merely professional but with sympathetic and friendly touches that were greatly appreciated. I must thank you sincerely for the way in which you dealt with the death and cremation of my dear wife, Nora.” — wilfrid d.

“Their attentive handling of my wife's funeral could not have been better, and their help with small details that were important to me was so supportive. I can't fault them.” — Mark B.

“He had a new grave marker made by them the same day. He is absolutely thrilled. The new staff were very pleasant and so accommodating to my Grandad's request.” — Katie A.

“She handled all of the arrangements with professionalism, sensitivity, and genuine care throughout a very difficult time. Her support not only made the immediate bereavement period far easier for our family but also ensured that every aspect of the arrangements ran smoothly and perfectly.” — Lawrie D.

“Felt very supported by the staff at Francis Chappell especially in the technological challenges — they showed great kindness and patience.” — dihrdng

“The level of respect and professionalism shown by the funeral director on the day was remarkable. Thank you Tom for your service. I would not hesitate to use you again should the need arise.” — Jane H.

“Jo was so kind, patient and sensitive, giving us time to talk and not feel rushed. She was always available to discuss any queries we had. Albins showed respect and care to both our parents and us as a family.” — Anne F.

“Joanne Branch dealt with all my questions and concerns when planning a funeral for the first time and put my mind at ease from our first meeting. They went above and beyond with every aspect — everything was done with compassion.” — Lisa T.

“From the moment I made the initial phonecall until I collected my Mum's ashes, I had the utmost confidence in everyone, with how things were dealt with and receiving very clear and prompt communication. They did a great job for my Mum, and my Dad. I'd highly recommend them to anyone.” — Linda G.

“Ross, Matthew and the team were very helpful and compassionate and made organising the funeral for my aunt that little bit easier despite it having to be arranged over a distance via phone calls and emails as I'm based in Cornwall. The day of the funeral went off beautifully, and was a lovely final send off for my dear Aunt.” — neil l.

“The Swanley branch made everything so easy and was so caring, keeping us regularly updated.” — Andrew C.

“Scott as our Celebrant was also very kind and managed to capture the details of my husband's life accurately — a truly personal tribute.” — Linda C.

“The celebrant Neil has helped my Father come to terms with my Mother's death and how to cope going forward. The whole service given by Welham Jones gives credit to their family run business.” — Jayne B.

“Their calm, professional approach to the service - before, during and after - created a perfect day for my family to remember Dad.” — Andrew T.

“When I visited Bob in the chapel of rest, which they done out of office hours, my daughter and I were pleased with how good Bob looked. On the day of the service Nick and Chrissy looked after us from start to finish.” — Jeff N.

“Celebrant Sacha was perfect and went above and beyond to tell Wayne's story. Excellent — so glad Wayne chose this Funeral Directors.” — Sam N.

“I could not have asked for a better company than Mulligans to guide us through the whole business and to help and support us in creating a fitting, meaningful and caring funeral for my dear Mother. I hope it will be a long time before I have to plan another funeral, but when it does happen, Mulligans will be my first port of call.” — Angie P.

“Above and beyond — you couldn't ask for a more professional or better start from the beginning to the unfortunate finish. I thank you for all that you have done for me and my family.” — Vernon E.