Bereavement support & funeral directors

“I was kept informed every step of the way, and everything was done to make things easier for me with empathy and professionalism.” — Debbie P.

“Although Hambrook and Johns must deal with many funerals throughout the year they made us feel like ours was important.” — Deborah S.

“The only independent undertaker in the area and this was so important to me. Highly professional, every single step of the way.” — Julie O.

“On both occasions I found Phil and his team to be helpful, supportive and efficient - no detail is overlooked and they welcomed all my questions.” — Richard L.

“Very compassionate, kind and understanding. Jen and Heidi were brilliant explaining everything and very accommodating if new thoughts were to take place in the funeral. I am very thankful for them and their whole team.” — Essam E.

“Jen and Heidi have both been amazing and so supportive from the very start. Very easy to talk to and discuss everything. I can't thank them enough.” — Kimberley H.

“May I say a big thank you to Andy and his team today helping me direct my uncles funeral, wonderful guys much respect to them for all their hard work.” — Gary R.

“Made what was due to the coronavirus a very professional funeral of my father on 31st March 2020, showed total dedication in our hour of grief.” — michael h.

“I am so impressed by them that both my husband and myself are now looking to take out a funeral plan of our own, as we know we and our families will be well looked after.” — Wendy P.

“These lovely people enabled us to give our mother the send off we wanted and were so kind and considerate to us as a family.” — Doug W.

“The team made me feel proud I had given my mother the best funeral possible. I highly recommend Hambrook and Johns for their 1st class service at a very sad time that may affect each and everyone of us one day.” — Pamela J.

“Special mention for Nicki in the Cheriton office, made the whole process easier for my family, explaining all documentation and keeping in touch on an almost daily basis!” — Paul S.

“Chris looked after our family throughout most of the experience, and his kindness is truly unmatched. Thanks to their stress-free guidance and impeccable attention to detail, our family felt completely supported. Truly grateful for these phenomenal people and all that they've done.” — Chloe-Daisy M.

“After a torrid time with the coroners office Julie and her team done everything in their stride making life that little easier at such a traumatic time for the Family. They made us feel at ease, no pressure and done exactly what we asked.” — Alan W.

“Thanks to everyone for making a stressful day so worry free. Special thanks to Geoff Stephens for his brilliant eulogy, he got Dad's love for family and friends to a tee.” — annette m.

“Francis was professional and caring throughout and is a credit to H&J. Many thanks for the care and dignity they bestowed on my Aunt Valerie Holmes whilst in their care.” — Paul D.

“I found comfort on the day knowing that mum had the farewell I wanted for her, supported every step of the way by a caring and compassionate team.” — Brian M.

“Exceptionally kind and patient whilst being utterly professional — Nikki and Andy guided us through a very difficult time with minimum fuss and maximum care and attention to detail.” — Diane F.

“They made a very difficult time a lot easier for myself and my family and were extremely supportive throughout. An extremely friendly, helpful and respectful family owned business who delivered a heartfelt service.” — Jane S.

“During such a difficult time, they were not only professional, but so caring and understanding in making all the arrangements for us. On the day of the funeral things could not have gone more perfectly, giving my Mum the best send off possible. Jackiey and the team should be very proud of themselves and the job they do.” — Donna H.

“Helen was able to accommodate all our wishes, kept us informed and guided us through the arrangements with much care and professionalism.” — Julie T.

“The staff on the day of the funeral were very professional, but also very human. This made us feel comfortable and relaxed through what was a difficult and painful time.” — Frances M.

“Exceptional service, care and attention all round made the whole experience the best we could have asked for. We were really grateful for your thoughtfulness, kind and caring manner. Special thanks to Del, he was amazing.” — Jackie B.

“I cannot praise Hannah in the office enough. She was helpful, professional and very sympathetic. With her help and that of the funeral director the day went smoothly.” — Janet B.