Bereavement support & funeral directors

“Our florist commented that they were the most accommodating funeral home that they have ever delivered to. Our funeral director Caroline was amazing. She really looked after my mum.” — Celestine A.

“My mothers funeral was dealt with complete care and consideration and made the whole experience as comfortable as possible. In turn I was happy to donate my mothers wreaths back to the funeral service, thank you so much and god bless.” — Nicholas P.

“She was kind, patient and very helpful through the most difficult time in my life. Myself and my late husband's family are very grateful and appreciative to her, and the whole team in the Woolwich branch.” — Deborah M.

“Francis Chappell Funeral directors are simply amazing and go above and beyond for families in such a difficult time. Clare Cornwall is simply amazing - there are not enough words to describe how fantastic she is and how above and beyond she went to help our family with both of our parents funerals over the last year.” — Jon B.

“They made sure our mum was given a beautiful service and treated with dignity at every stage. Toni was so caring and compassionate.” — miranda b.

“Toni made all the arrangements with great care and sensitivity. We would like to thank you for the compassionate and professional way you looked after us following the death of our dad.” — Ruth C.

“They made us feel like family every time we visited and from start to finish the process felt less painful.” — Ben S.

“I want to say a big thank you to Tracie as her phone calls and kindness was above and beyond. You truly are a great bunch. No one wants to have to deal with funerals but this company is just amazing.” — Carol S.

“Everyone was so supportive and helpful and professional. The funeral and all the preparations were perfect.” — ian s.

“Fantastic care and professionalism throughout from Collette. Clear communication and great service.” — Wayne V.

“I had a last minute request and had thought it would not be possible due to there only being 1 working day to arrange it, but it was arranged without any issue. Steven called me in the morning to make sure we were okay and to explain the timings. We could not have asked for anything further, everything went perfectly.” — Lisa M.

“Pam was like a mother and shared her sincere feelings with us. Never easy to have to deal with bereavement but I was put at ease right away. Very much appreciated.” — Moses M.

“The care and support that we received at all stages was faultless and made a difficult time easier for us all.” — Joanne M.

“With covid 19 making their job harder and yet still trying to give you the best send off to the ones we have lost. I lost my Dad 1st April to this dreadful virus and these guys have been 100% amazing.” — Cheryl B.

“W. Uden & Sons have guided our family through loss more than once, and their care has always been outstanding. They looked after my dad with the same respect, kindness and attention they gave my mum and my brother, in previous years, and it meant the world to us. My sister and I felt truly looked after at a time when we needed it most.” — Teresa H.

“Special thanks to Matthew Uden for taking care of every detail and helping me with sorting all the arrangements. I would never use another funeral director having seen the level of service Uden's provide, there really is no comparison.” — Jacqueline H.

“Chris was so professional and kind and nothing was too much trouble. Mum's service was beautiful and made the day feel very special. I would not hesitate to recommend their service, you will not be disappointed.” — Theresa W.

“They treated our Mum with the utmost respect from leaving the funeral home to the chapel. They placed our Mums flowers beautifully with care on the hearse. Thank you for treating us with genuine care — we are deeply grateful for the compassion you showed us during this difficult time.” — Zoe W.

“Done my dad's funeral in 2002 and today dealt with my daughter and brother-in-law. So professional and humble. Thank you for your service and support.” — Sati R.

“Special thanks to Sarah who was extremely helpful explaining things as often as necessary. Being the first time we have done anything like this, it was a bit daunting, but Sarah put us at ease straight away. The Reverend they recommended managed to convey exactly how my dad was — it was almost like he knew him.” — James P.

“Their kindness and compassion shown towards our family meant so much at a very difficult time.” — Elizabeth H.

“He was so professional and down to earth, really made us feel like we mattered and that mum's funeral was the most important time.” — Dean G.

“Carley kept me posted all the way through, she made sure all the downloaded pics went through ok for the service. Just brilliant service all round.” — Téa I.

“Simone was very helpful when we were arranging Mum's funeral — she couldn't have done more to support us at such a difficult time. We highly recommend Co-op funeral care.” — Shirl W.