Bereavement support & funeral directors

“At no time did I or my mum feel pressured into anything. Our wishes were considered at every point. They were also able to help with the details of another deceased relative who died 15 years ago!” — Stephanie S.

“I have never had to plan a funeral before but Michaela made it so seamless. She was so empathetic and easy to work with — super efficient, contacting the churches and crematorium to book a date for us quickly. Take my advice and look no further.” — Zyleen H.

“I found them to be accommodating and understanding even when I wanted to change the crematorium location at the last minute. James walked me through it all calmly.” — Rian G.

“James assured me it was common practice and he calmed me a lot. Emma was terrific to me and helped smooth all arrangements, including 2 viewings of my mum to say final farewells.” — Chris C.

“There was a small issue with the music at the church, but Ross ensured it was rectified at the crematorium, which meant a great deal to us. Thank you Ross for going the extra mile.” — Hannah d.

“A special thank you to Victoria and the wider team — your presence and attention to detail really helped everything run smoothly, and it made a difficult day feel that much lighter for the family.” — sharra c.

“A small family-run business that gives a personal, sympathetic service and practical advice through a very difficult time. No hard sell here. The funeral was very professionally handled without fuss or drama. Debbie, the prime contact, was a star.” — Gerald H.

“Living in Lincolnshire trying to organise a funeral in the Harrow area was never going to be easy, but Lee the general manager was superb. Not expected, but he would respond to my emails in the evening, always came back to us promptly and guided us through everything superbly. I am sure you wouldn't get the service we received from more well-known national companies.” — Richard S.

“I have never had to do a funeral before and sadly I had to do for my dad. Janet helped me through what was a difficult process but nothing was too much trouble. I would definitely recommend the co-op funeral, especially Janet.” — Cheryl B.

“The staff called me all the time to check if I was okay and with anything they thought may be helpful. It was also nice that I was able to see my partner twice before going to the crematorium.” — Johanna G.

“Sophie gently steered me through the whole procedure of arranging a funeral without any fuss or pressure.” — Alexandra M.

“8 years ago they took such good care of my dad that we had no hesitation in employing their services to look after our dear mum. We wouldn't have gone anywhere else.” — Jo M.

“Sian's professionalism and warmth in her voice made me feel relaxed and confident that everything was in hand. Her guidance made a very difficult time in our lives so much more bearable, nothing was too difficult and she catered to all of our needs.” — Paul C.

“Although nothing can take away the grief we are experiencing, it made it a little easier, having a funeral director who is willing to go above and beyond to ensure our families needs are met from beginning to end. My late Grandmother would be proud.” — Sean H.

“We felt sure that it was all under control and confident it would all go to plan because of Loretta. She made a difficult process as easy as could be expected.” — Roy H.

“Loretta is amazing and so professional, she is thoughtful and kind and we couldn't ask for anyone better in our time of grief. They also picked up Dad straight away, on New Year's Eve!” — Cheryl O.

“Lisa Pettit, funeral arranger at Eastcote branch was great and understood and dealt with my wishes.” — martyn s.

“Lisa was extremely helpful and empathetic and made the whole process very smooth.” — Steve P.

“Helen was very professional and provided a very caring service as well as professional suggestions to help make the funeral the best it could be. I would like to thank her for her patience and understanding. It is our second time using Northwood Haven and we have found them to be incredibly kind and professional.” — Cecilia L.

“Service was carried out with great empathy. The floral tribute was lovely as asked for. Can't thank you enough. All beautifully done.” — live l.