Bereavement support & funeral directors

“At no time did I or my mum feel pressured into anything. Our wishes were considered at every point. They were also able to help with the details of another deceased relative who died 15 years ago!” — Stephanie S.

“I have never had to plan a funeral before but Michaela made it so seamless. She was so empathetic and easy to work with — super efficient, contacting the churches and crematorium to book a date for us quickly. Take my advice and look no further.” — Zyleen H.

“They were so kind and understanding and I found them to be accommodating even when I wanted to change the crematorium location at the last minute. James walked me through it all calmly.” — Rian G.

“James assured me it was common practice and he calmed me a lot. Emma was terrific to me and helped smooth all the arrangements, including 2 viewings of my mum to say final farewells.” — Chris C.

“There was a small issue with the music at the church, but Ross ensured it was rectified at the crematorium, which meant a great deal to us. Thank you Ross for going the extra mile. The horses were absolutely fantastic and such a special touch.” — Hannah d.

“Victoria and team ensured we were given the best guidance and comfort to make the best decisions for the funeral. They accommodated our requests for seeing my Uncle before the day of the funeral and were very kind to organise the Order of Service for us as well. They really took care of our family and my dearest Uncle.” — Serena F.

“A small family-run business that gives a personal, sympathetic service and practical advice through a very difficult time. No hard sell here. The funeral was very professionally handled without fuss or drama. Debbie, the prime contact, was a star.” — Gerald H.

“Living in Lincolnshire trying to organise a funeral in the Harrow area was never going to be easy, but Lee the general manager was superb. Not expected, but he would respond to my emails in the evening, always came back to us promptly and guided us through everything superbly. I am sure you wouldn't get the service we received from more well-known national companies.” — Richard S.

“I have never had to do a funeral before and sadly I had to do for my dad. Janet helped me through what was a difficult process but nothing was too much trouble. I would definitely recommend the co-op funeral, especially Janet.” — Cheryl B.

“The staff called me all the time to check if I was okay and with anything they thought may be helpful. It was also nice that I was able to see my partner twice before going to the crematorium.” — Johanna G.

“They patiently explained everything to us and never rushed us to get the final arrangements confirmed. Both days went perfectly and Lee in particular was able to accommodate any last-minute adjustments. We are very grateful for their help and support at such a strange and difficult time.” — MD

“Cassie was with us every step of the way making sure all little details are in place. Lee has shown us massive support and respect before and during the funeral. Big thanks from the bottom of our hearts to the both of you.” — Jex A.

“Sian's professionalism and warmth in her voice made me feel relaxed and confident that everything was in hand. Her guidance made a very difficult time in our lives so much more bearable, nothing was too difficult and she catered to all of our needs.” — Paul C.

“Although nothing can take away the grief we are experiencing, it made it a little easier, having a funeral director who is willing to go above and beyond to ensure our families needs are met from beginning to end. My late Grandmother would be proud.” — Sean H.

“We felt sure that it was all under control and confident it would all go to plan because of Loretta. She made a difficult process as easy as could be expected.” — Roy H.

“Loretta is amazing and so professional, she is thoughtful and kind and we couldn't ask for anyone better in our time of grief. They also picked up Dad straight away, on New Year's Eve!” — Cheryl O.

“Lisa was extremely helpful and empathetic and made the whole process very smooth.” — Steve P.

“Sincerity, compassion, understanding and personal touches were evident throughout the planning. It all ran like clockwork from the time we contacted them to the end of the service.” — Neil W.

“Service was carried out with great empathy. The floral tribute was lovely as asked for. Can't thank you enough. All beautifully done.” — live l.

“She was very professional and explained everything clearly. She also rang me a couple of days after the funeral to ask me how it went.” — Margaret S.