Bereavement support & funeral directors

“The funeral was arranged at distance as I did not live locally. I could not have asked for more. Superb.” — Anne S.

“They were kind, compassionate and efficient. We never felt rushed or like they wanted to upsell. I would recommend Wilf Smith and Son to help you through it.” — Felicity H.

“He kept us up to date with everything going on and was there to answer all my questions, which took away any stress. He was very kind and compassionate throughout, and helped us through what is for everyone a very difficult time.” — Tina R.

“Tracy was amazing from start to finish, taking us through the process in a simple way, which at a difficult time is just what we needed. She was patient, kind and listened to understand us as a family.” — Vicky H.

“We were treated with dignity and sympathy while sorting out mum's funeral.” — Laura P.

“Nothing was too much trouble and the whole experience was made easier by their help and professionalism.” — Nigel W.

“The staff remained professional and showed empathy during the family's time of bereavement. They were very supportive during the funeral arrangements — a big thanks from our family.” — Beverley R.

“Extremely compassionate and efficient through a difficult time — we could not have asked for more. Sue and James were excellent.” — Graham W.

“He listened and created the perfect funeral for my father. This local company were exceptional. They helped to take away the stress of organising the funeral at such an emotional time.” — Dipesh M.

“Amy, I can't thank you enough for what you and your team delivered yesterday. It was the perfect send off for our dad. The attention to detail was perfect. Your engagement throughout was perfect. We had so many comments from those that attended saying what a beautiful service it was.” — Elaine H.

“Heart of England Ansty Road funeral services were amazing, sincere, compassionate and competent. Would thoroughly recommend them for all your funeral needs and arrangements.” — Julia C.

“Just knowing Mel and the team were there every step of the way, accommodating every request we had, made giving my Dad the best send off worthwhile.” — Joanne M.

“My Mum died in 1964 and my Dad used Ison's. It seemed fitting to use them again. I was guided through this difficult time compassionately and professionally. I think my Dad would have been proud.” — Christine H.

“Nothing was too much trouble and kept me up to date with arrangements at all times. Thank you to all the staff at the Binley Road Branch but especially Victoria and Anna for your compassion and understanding at this difficult time.” — Amanda M.

“You helped us all say goodbye to a very good friend in a very professional and dignified manner.” — Reg L.

“A big thank you to Amanda and Adam for the dignity and respect for the cremation for my partner - all went smoothly.” — Shirley W.

“Thank you for the amazing support given to our family particularly today at the funeral. Your compassion was appreciated so much.” — Ruth D.

“Superbly impressive and respectful conduct of my dearest sister's funeral. Can't think of any way Wilf Smith's staff could have performed better! My family were truly grateful: our sincere and heartfelt appreciation at this sad time.” — Alan B.

“Jeanette ensured that the late Chris was cared for and his final wishes were fulfilled. Her compassionate nature and dedication to her role are a true credit to your company.” — Thomas B.

“Carol's personable and friendly demeanour created an atmosphere of warmth and empathy that resonated with everyone present. She embodies the essential qualities of a great celebrant: kindness, understanding, and professionalism. It truly made a difference to our family, and I will be forever grateful.” — Peter C.

“Their efficiency and kindness throughout the process from planning and organising the funeral to looking after us on the day could not have been better. Absolutely incredible service.” — Angie P.

“Anna supported us as a family every step of the way, particularly my mum, showing great empathy, keeping in touch all the way and answering all of our questions.” — Zoe O.