Bereavement support & funeral directors

“The funeral was arranged at distance as I did not live locally. I could not have asked for more. Superb.” — Anne S.

“They were kind, compassionate and efficient. We never felt rushed or like they wanted to upsell. I would recommend Wilf Smith and Son to help you through it.” — Felicity H.

“They were so responsive to our requests, guiding us gently through the organisation and the day itself and this made the whole process so much easier. My heartfelt thanks to all concerned for helping make the day a celebration of my mum's life. I know she would have approved.” — Miranda M.

“Carolyn got to know what we really wanted very quickly and even identified the perfect undertaker to deal with me on the day. Their professionalism and expertise allowed me to relax and enjoy the ceremony knowing I had amazing support to deliver my service for my late brother.” — Kaz M.

“Sharon and her crew made the sad day more bearable because of their professionalism and attention to detail.” — Ian M.

“Showed great sensitivity and a willingness to go the extra mile. Excellent oversight of the actual funeral. First class throughout.” — Peter K.

“The staff remained professional and showed empathy during the family's time of bereavement. They were very supportive during the funeral arrangements — a big thanks from our family.” — Beverley R.

“Extremely compassionate and efficient through a difficult time — we could not have asked for more. Sue and James were excellent.” — Graham W.

“He listened and created the perfect funeral for my father. This local company were exceptional. They helped to take away the stress of organising the funeral at such an emotional time.” — Dipesh M.

“Amy, I can't thank you enough for what you and your team delivered yesterday. It was the perfect send off for our dad. The attention to detail was perfect. Your engagement throughout was perfect. We had so many comments from those that attended saying what a beautiful service it was.” — Elaine H.

“Just knowing Mel and the team were there every step of the way, accommodating every request we had, made giving my Dad the best send off worthwhile.” — Joanne M.

“I have never done a funeral before and you made it so easy for us. Joanne was perfect and was so understanding and Jack and his men were fabulous and respectful. Your celebrant choice was exceptional.” — Tanya O.

“My Mum died in 1964 and my Dad used Ison's. It seemed fitting to use them again. I was guided through this difficult time compassionately and professionally. I think my Dad would have been proud.” — Christine H.

“Nothing was too much trouble and kept me up to date with arrangements at all times. Thank you to all the staff at the Binley Road Branch but especially Victoria and Anna for your compassion and understanding at this difficult time.” — Amanda M.

“Exceptional, very sensitive, caring service from Lutterworth. I would recommend Lutterworth Coop Funeral Care any day.” — Morola H.

“A big thank you to Amanda and Adam for the dignity and respect shown for the cremation of my partner. All went smoothly. I would recommend them.” — shirley W.

“Superbly impressive and respectful conduct of my dearest sister's funeral: can't think of any way Wilf Smith's staff could have performed better! My family were truly grateful: our sincere and heartfelt appreciation at this sad time.” — Alan B.

“They gave my mum the sendoff she deserved. Thank you so much for making what is a difficult time that little bit easier.” — Tina B.

“Jeanette ensured that the late Chris was cared for and his final wishes were fulfilled. Her compassionate nature and dedication to her role are a true credit to your company.” — Thomas B.

“Carol's personable and friendly demeanour created an atmosphere of warmth and empathy that resonated with everyone present. She embodies the essential qualities of a great celebrant: kindness, understanding, and professionalism. It truly made a difference to our family, and I will be forever grateful.” — Peter C.

“Their efficiency and kindness throughout the process from planning and organising the funeral to looking after us on the day could not have been better. Absolutely incredible service.” — Angie P.

“Thank you so much it really meant so much at the most difficult time of my life losing my mother. Anna was lovely, kind and very understanding throughout the whole process, guiding us all the way.” — Kirstine S.