Funeral Directors in Houghton-le-Spring, Tyne and Wear

“Derek Moss funeral directors have handled several family funerals for us in the past 30 years. The caring and compassionate staff offer a friendly and professional service and every funeral has been conducted with the utmost dignity and respect for our beloved family members. I wouldn't go anywhere else.” — Gillian C.

“Our lovely Aunt passed away early last year, her funeral was handled really well by Kevin at Derek Moss, so when our Dad died a few months later, we knew exactly who we wanted to take care of his funeral. Nothing was any trouble for him, and a really difficult day passed off as well as can be hoped for.” — Philip W.

“From the weekly phone calls to see how we are feeling, the whole team were lovely. A totally caring team of staff.” — Louise T.

“They really do go above and beyond to make a difficult time as easy and stress free as is possible. The family has used the services of the Houghton branch 4 times now, and will continue to contract these amazing people should the need arise.” — Mo G.

“Every detail was handled with dignity and warmth, and the support from the whole team meant so much to our family. A special thank-you to Rhonda for handling the dog so kindly, and to the pallbearers for carrying out their duties with such respect — both gestures were truly touching.” — Susan T.

“The service for my brother David — from the first meeting with Rhonda I was expecting to be very difficult. However we felt so relaxed which was down to the professional and very caring attitude from her. She was exceptional at her job and all the staff we met were extremely helpful and caring.” — Malcolm M.

“Fred walked in front of the hearse from leaving my mams home to church with a dignified pause at her childhood home. People actually stopped and bowed their heads at the sight. Completely superb from start to finish.” — J B.

“I cannot find the words to show my gratitude and give enough credit to Kristina Foster. This Lady has worked with such professionalism, compassion and goes the extra mile to make sure everything was in place. You are a credit to Derek Moss.” — Celebrity I.

“We just want to say a huge thank you for the incredible care, compassion, and dignity you showed our mam throughout her final journey. At one of the hardest times in our lives, you made everything so much easier with your kindness, professionalism, and genuine support. We will never forget your kindness and support.” — Lynzi S.

“We never felt this to be a transactional relationship due to the care and compassion Craig and Simon showed us all. The thought that went into the service showed how they understand the business they're in — ensuring a double slot was booked so we didn't feel rushed was a very personal touch. You made the final act with Vicky such a special, personal and memorable one.” — Chris W.

“All the calls to make sure we were OK and asking if we needed anything, and on mam's final journey you still looked after her and her final car journey. Thank you to first Ben who was there start to finish.” — Claire B.

“We were dealt with with the utmost respect and compassion and were guided through an extremely emotional process with endless patience and understanding. Nothing was too much trouble and every detail was double checked meaning the day passed exactly as we had planned it.” — Linda W.

“When we went to register dads death we had a lovely registrar — when she asked which funeral directors and we replied, her smile spoke volumes! Two very sad occasions were made so much more bearable by the amazing high standard of service we received.” — Linda A.

“Once we had spoken to Stephen at the Farringdon branch it immediately felt like a weight had been lifted. Professional, compassionate and nothing has ever been too much trouble. Having John G Hoggs dealing with mams funeral allowed us to celebrate mams life and give her the send off she would have wanted.” — Kris

“They were caring and compassionate from first contact at this very difficult time. The whole service provided was exceptional.” — Lorraine P.

“Nothing was too much trouble to Ben, he did everything possible to ensure the day went the way we wanted it.” — Frederick W.

“The professionalism, care and compassion shown from the first phone call through to after the funeral was second to none. Nothing was a bother.” — Janet S.

“Gavin managed to arrange the funeral with only 6 working days between our first meeting and the funeral, to fit in with commitments of several relatives. Everything was done to allow my family to honour my Dad's life in the way that we wanted.” — Naunton J.

“Exemplary service from the initial contact throughout. All went well. Thank you” — Alan R.

“The funeral service itself was everything we could have hoped for. You're in safe hands with Andrew Grey Funeral Services.” — Diane M.