Bereavement support & funeral directors

“At a very sad and trying time they made the process that bit easier. I can't praise the service and compassionate support received on both occasions. There was no pushing for extras.” — Kim C.

“Nearly 33 years ago they did the best funeral ever for my brother who sadly died at the age of 25 years. My much loved and missed brother has again got a memorial stone that we are proud of. Everyone in our family are super happy with the work.” — Dawn K.

“Charlotte, Mark and Jack — with a really difficult situation with mum, they were caring, compassionate, sympathetic. They conducted the administration professionally enabling the day to pass with respect and dignity. You made a difficult day more bearable.” — Chris B.

“Highly recommend — very professional but friendly service.” — Marie L.

“Jamie is a pure asset to you — such a lovely helpful gentleman. They have been fantastic.” — Maryellen W.

“From the moment you contact them they make everything fall into place. Nothing seems to be too much trouble for Sandra in the office who makes all the arrangements to Alan who takes care of everything and everybody at the service. We appreciate everything that you wonderful people have done for us at this stressful time.” — Amanda S.

“Today was really hard. Not being able to hug each other. It was all helped by the fantastic Craig, Michael's son. He was truly fantastic. Thank you for making it as good as it was in this trying time.” — Joanne K.

“From the moment I made contact, to the collection of my husband's ashes, Rowlands were caring, knowledgeable and efficient. They helped me through this dreadful time with compassion and kindness. Nothing was too much trouble and they tailored the experience in line with my wishes perfectly.” — Kirsten N.

“Marsha and her team have been truly empathetic, supportive, considerate and responsive to all our needs. Nothing was too much trouble. They made dealing with what was a very difficult time so much easier by their professionalism and compassion, and I cannot recommend this family run business enough.” — Spencer G.

“Very respectful and professional team. Great service and experience through difficult times. Would recommend.” — Maria A.

“Jamie and team in Grayshott were really friendly and helpful during a really difficult time. Would definitely recommend.” — Clare A.

“They were so professional, kind and genuinely concerned at the families sad loss.” — Elaine H.

“Jane helped us make all the initial decisions and then the on-the-day service provided by the Luff team was perfect.” — Andrea P.

“The two gentlemen Luke and Neil who collected my Nanny were incredible — they explained everything they were about to do, gave us all the time we needed, and handled her with dignity and respect. Rachel Lister, who looked after us throughout the process, was outstanding. Her care and compassion went above and beyond.” — debbie e.

“Sophie led us through this difficult process with such kindness and professionalism. Everything was peaceful and seamless, which made honouring and saying a last goodbye to my Dad slightly easier.” — Denise P.

“I can't praise the service and compassionate support received on both occasions. At a very sad and trying time they made the process that bit easier.” — Kim C.

“I was greeted by Nicky who explained everything. I left with a weight off my mind.” — Norma B.

“My brother's funeral was exactly as he wanted in every way — particularly as we had experienced dreadful behaviour from the church. I can't thank the team enough for stepping up and delivering that.” — Elizabeth T.

“There was sadness, there was laughter and boy — did he have a good send off. Thank you for making what could have been a very difficult day — brilliant.” — Sue M.

“They made a difficult and sad time into a wonderful celebration of life for my Father — we can't thank them enough for the attention to detail and the seamless way the funeral happened.” — Sharron P.