Bereavement support & funeral directors

“We wanted to reflect Robert's life in the service and all our wishes were fulfilled. Our choice of music and service were just as Robert would have wanted if he could have chosen, being only 47 when he died suddenly. The staff were so understanding especially Matthew.” — Lorraine M.

“Losing a loved one is never easy, but the care and compassion shown by this funeral directors and Emma made an incredibly difficult time feel just a little more manageable. They took the time to listen, to understand our wishes, and to guide us gently through each step of the process with clarity and kindness.” — Donna T.

“I dealt with Fiona after my mum passed in December, just prior to my wedding. I found her really friendly and enjoyed, as much as you can under the circumstances, our interaction.” — Cathy A.

“It is some years since my wife passed. She is missed by us all. I will never forget how Tracy assisted in preparing a lovely funeral and will always be grateful.” — Miles F.

“From start to finish Andrea and her team showed the greatest respect, warmth and professionalism I could have ever hoped for. Andrea helped us navigate all the challenges of producing a day of remembrance worthy of our loved one. This team have talent and I highly recommend them.” — Norma-jane B.

“We entrusted them with my Mum's funeral 5 years ago, and their exceptional service led us to choose them again for my Dad's recent passing. They handled everything with such dignity that I know my parents would have been incredibly proud of the services they received.” — Jan M.

“There was no pressure and things could be changed and questions answered throughout the whole process. I would highly recommend.” — Gail

“Emma was so helpful, knowledgeable and supportive. Matthew was great on the day.” — Sarah B.

“Helpful service with amazing sympathetic and supportive staff.” — Paula P.

“The team were very welcoming and thoughtful in how they conducted the service, ensuring Dad had the send off he deserved.” — Clare M.

“They really treated us and grandad with care. Very respectful. Anything we wanted it wasn't any trouble. I can't thank them enough for all they've done to make this process easier.” — Crystal C.

“They were wonderful at helping me through my sons funeral. Wonderful, kind and considerate, nothing was too much trouble.” — Gail D.

“She also sadly did the funeral for my ex mother in law 18 months ago and again went above and beyond for us, which is why I knew she had to do Jason's funeral. She made a horrible situation into something memorable for all the right reasons.” — Joanne W.

“Helen also went out of her way to visit our home to collect Andrew's funeral suit and deliver his ashes back to us. We have visited Helen a couple of times after the funeral and are immediately recognised and always warmly welcomed. Even after the funeral Helen continues to offer support for the family.” — Thomas W.

“My family would like to thank Michael for all the compassion and understanding of organising my dad's funeral. Nothing is too much trouble. Very friendly staff and always keeping us informed.” — Annette R.

“I cannot thank Ann and Michael enough for the extremely dignified way they handled our arrangements. From the moment we walked into their office right through until the final departure, they were courteous, thorough and very professional.” — Ian P.

“Lisa and the team helped us with all the arrangements and put us in touch with a celebrant who treated us like family. Thank you to everyone for making it a celebration of dad's life and guiding us through on the day.” — Sharon S.

“In a time when I was feeling very fraught, fragile and stressed they made everything absolutely painless. A special thank you to David, who was like an old friend I'd known for years. He gave me so much help and support.” — Arthur L.

“Everything from our first meeting through to the day itself went smoothly and communications were excellent. Thank you especially to Alfie for organising mum's funeral and giving her a great send off.” — Ian C.

“From the very first meeting until today's funeral you and your team have been exemplary and everything we hoped for from a well established family business. We would have no hesitation in recommending your lovely team of compassionate professionals.” — Clive B.

“The family spoke so warmly of the care and sensitivity shown by the team at B Matthews — it was clear the staff were not only professional but genuinely compassionate at every stage. B Matthews provided a thoughtful and dignified process from start to finish — a comfort in such an emotional time.” — Ashes S.

“My Mum would have loved her Funeral! It was fun and we had pizzas, cake and Bingo! Gill was so very kind, caring and professional — everything went smoothly.” — Anne D.

“The whole service end to end was handled with respect, support and kindness. I would thoroughly recommend this service.” — Sue B.

“The funeral itself was beautifully done, with great dignity and respect, which really helped us all. Thank you to Julie and her team, you did everything so professionally and caringly, a lovely combination.” — Amanda E.