Bereavement support & funeral directors

“Nicola steered us through the entire process with clarity and sensitivity, outlining what we needed to do and when. On the day, the team looked very smart, and with gentle and discreet direction played their parts immaculately.” — Matthew H.

“No question ever felt silly and was answered respectfully.” — Matt S.

“Matthew helped my family and I through a very difficult and emotional time and for that I cannot thank him enough. He took the time to ensure we were happy with the choices we made and that we understood the processes involved. Matthew is both compassionate and professional in his approach and the support he offers at what is invariably going to be a difficult time is second to none.” — Amy H.

“Every detail was perfect and incredibly personal to our loved one and we are so thankful for them during this time.” — Izzy

“Matthew Jackson was my main point of contact and nothing was too much trouble. A dignified and courteous service with excellent interpersonal skills, showing complete care and consideration for the families they deal with.” — Alison B.

“These people cannot do enough for you. The service they give is beyond excellence. They looked after my dear brother with great respect, and showed such care to me as his sister during this very sad time.” — Susan L.

“Such a wonderful caring team. They offered and carried out all aspects in a caring and dignified manner. We were so grateful during this heart breaking time.” — Ian

“I also spoke to Jackie on a few occasions. She also came over as caring and understanding. Both true professionals in their work. Overall the whole team did a great job. Could not have asked for more.” — Claudio C.

“They were highly professional, kind and respectful. Special thanks to Jackie and Darren.” — Lucy W.

“Staff were understanding, polite and professional. Service was a lovely send off for my dad, excellent service.” — steve h.

“Lisa made everything so easy. And Luke was just brilliant, really friendly and professional.” — Sharon H.

“Sarah, your compassion and professionalism have truly helped me to get through this incredibly difficult time. You helped to create a truly meaningful event out of sadness and confusion. I cannot recommend Jackson Family Funeral Directors more highly, they have my total trust and gratitude.” — Sue M.

“She was genuine and approachable. We all felt looked after as a family by Sarah and her team. They would say they were just doing their job but we would say it felt much more than that to us.” — Elaine S.

“A wonderful team of people who care about what they do. Thank you.” — Kim E.

“A huge thank you to James and all the team for a professional service. It's always a sad time when you lose a loved one — you all definitely made the experience easier to cope with.” — Kerrie E.

“Shelly at the St John's branch made things so easy to arrange my late mother's pure cremation. Kind, Caring & Compassionate.” — Daniel R.

“All the team at AV Band were so respectful and caring. They showed me so much kindness during the very difficult time. Chantelle made it all come together.” — Alison S.

“Rob looked after us with care, compassion and kindness. He provided help, guidance and great attention to detail. Very grateful to Bedwardine. Highly recommended.” — Clare D.

“A truly outstanding level of care was provided by Russell and the team. The attention to detail, compassion, guidance and professionalism was so welcome at this sad time. The care shown towards us and our deceased loved one was greatly appreciated.” — Colette M.

“They helped me organise my father's cremation as I was the other side of the world and could not return. The service they gave was exemplary in these difficult times, nothing was too much trouble. Words cannot express the gratitude.” — Steve L.

“Everything was handled with such dignity and respect, and we are deeply grateful for the support you gave our family. It was a beautiful farewell for Mum, and we know she would have appreciated the way everything was carried out.” — Elaine S.