Bereavement support & funeral directors

“Nicola steered us through the entire process with clarity and sensitivity, outlining what we needed to do and when. On the day, the team looked very smart, and with gentle and discreet direction played their parts immaculately.” — Matthew H.

“No question ever felt silly and was answered respectfully.” — Matt S.

“Matthew is both compassionate and professional in his approach and the support he offers at what is invariably going to be a difficult time is second to none.” — Amy H.

“Every detail was perfect and incredibly personal to our loved one and we are so thankful for them during this time.” — Izzy

“Matthew Jackson was my main point of contact and nothing was too much trouble. A dignified and courteous service with excellent interpersonal skills, showing complete care and consideration for the families they deal with.” — Alison B.

“These people cannot do enough for you. The service they give is beyond excellence. They looked after my dear brother with great respect, and showed such care to me as his sister during this very sad time.” — Susan L.

“Such a wonderful caring team. They offered and carried out all aspects in a caring and dignified manner. We were so grateful during this heart breaking time.” — Ian

“I have dealt with AV Band for my Mum's funeral and they also dealt with my Dad's funeral in the past. They have been extremely professional and caring in their approach. Both true professionals in their work. Overall the whole team did a great job. Could not have asked for more.” — Claudio C.

“They were highly professional, kind and respectful. Special thanks to Jackie and Darren.” — Lucy W.

“Staff were understanding, polite and professional. Service was a lovely send off for my dad, excellent service.” — steve h.

“Lisa made everything so easy. And Luke was just brilliant, really friendly and professional.” — Sharon H.

“Sarah you were amazing, you are definitely in the right role, your passion and caring nature shines through. Thank you for making one of the hardest days feel so much easier - you treated our Mum with such dignity and respect. We will never forget it.” — Helen B.

“Sarah, your compassion and professionalism have truly helped me to get through this incredibly difficult time. You helped to create a truly meaningful event out of sadness and confusion. I cannot recommend Jackson Family Funeral Directors more highly, they have my total trust and gratitude.” — Sue M.

“It's always a sad time when you lose a loved one, you all definitely made the experience easier to cope with.” — Kerrie E.

“Wayne and his colleagues were attentive, respectful and professional in making the arrangements for our mum's funeral. They also recommended Gill to us, who did a brilliant job as celebrant - just so kind and compassionate.” — Heather W.

“Shelly at the St John's branch made things so easy to arrange my late mother's pure cremation. Kind, Caring & Compassionate.” — Daniel R.

“All the team at AV Band were so respectful and caring. They showed me so much kindness during the very difficult time. Chantelle made it all come together.” — Alison S.

“A truly outstanding level of care was provided by Russell and the team. The attention to detail, compassion, guidance and professionalism was so welcome at this sad time.” — Colette M.

“The staff went above and beyond to ensure that every detail was taken care of, allowing us to focus on honoring my nan's life and memory. Their kindness and empathy were truly remarkable.” — Cerys R.

“They helped me organise my father's cremation as I was the other side of the world and could not return. The service they gave was exemplary in these difficult times, nothing was too much trouble. Words cannot express the gratitude.” — steve l.

“We feel very fortunate to have had the support of Freda who was there for us, answering every question and truly caring for us and for our loved one who had sadly passed away.” — R B.