Bereavement support & funeral directors

“Hayley is so lovely, patient and kind and will always go that extra mile to make things as stress free as she can, taking over all our negotiations and managing our contracts with external companies. They make everything happen as seamlessly as possible fulfilling your requests.” — Carleen B.

“Nothing was too much trouble, she was always at the end of the phone if ever i needed something or even if it was for a chat. Which i thought was a nice thing to do.” — Bboy b.

“Nothing is too much for them. Michelle and Carol in the Ashford office were both amazing, helping me sort my late nan's funeral. They kept me in the loop throughout the whole process.” — jane H.

“Woods have been our family undertaker for over 50 years. Their services are very reverent and care is very important to them. They treat us and our deceased loved ones with respect. Very special people.” — Terri K.

“They made a very difficult time a lot easier for myself and my family and were extremely supportive throughout. An extremely friendly, helpful and respectful family owned business who delivered a heartfelt service.” — Jane S.

“During such a difficult time, they were not only professional, but so caring and understanding in making all the arrangements for us. On the day of the funeral things could not have gone more perfectly, giving my Mum the best send off possible. Jackiey and the team should be very proud of themselves and the job they do.” — Donna H.

“The support from Annette, Pierra and Drayson from start to end was empathetic, professional and greatly appreciated.” — Steve H.

“From first placing her in the chapel of rest to the actual day she was treated with the absolute respect and care she deserved. It made the process of saying goodbye to Mum so much easier.” — Keith C.

“Leah has kept in touch since the funeral to help with the donations and to check that we were happy with the service provided. Nothing was too much trouble, delivering an outstanding service.” — John W.

“I can't thank Country Funerals enough for the help and compassion in arranging my son's funeral. They respected our every wish throughout and beyond, enabling us to give my son a final farewell. They couldn't have done more.” — Sharon H.

“Our family cannot thank you all enough, especially Paul for your kindness and going above and beyond to be there, and Clare for literally holding our hands through the service.” — sharon L.

“I felt at ease and reassured that Crispin and the team would handle everything — and that's exactly what they did. I felt supported the whole way through everything.” — Darren V.

“They guided us through every step with care and compassion. They handled everything with such respect and attention to detail, and it really meant a lot to our family. Thank you for helping us give my Dad the send-off he deserved.” — Rhia S.

“Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail and we will be forever grateful to the Family Funeral Service for leaving us with such good memories.” — Vijayanandi, F.

“Helen was able to accommodate all our wishes, kept us informed and guided us through the arrangements with much care and professionalism.” — Julie T.

“The staff on the day of the funeral were very professional, but also very human. This made us feel comfortable and relaxed through what was a difficult and painful time.” — Frances M.

“Exceptional service, care and attention all round made the whole experience the best we could have asked for. We were really grateful for your thoughtfulness, kind and caring manner. Special thanks to Del, he was amazing.” — Jackie B.

“I cannot praise Hannah in the office enough. She was helpful, professional and very sympathetic. With her help and that of the funeral director the day went smoothly.” — Janet B.

“Very caring, thoughtful staff, made placing my dad to rest yesterday at St Nicholas Church so beautifully. They were so professional throughout — all staff made sure it ran smoothly and respectfully, from staff in the office to chief mourner right through to the limousine driver. Could not fault their service, so grateful they were all there to help this difficult day go so beautifully.” — Michele C.

“I was kept informed every step of the way, and everything was done to make things easier for me with empathy and professionalism.” — Debbie P.

“Although Hambrook and Johns must deal with many funerals throughout the year they made us feel like ours was important.” — Deborah S.

“The only independent undertaker in the area and this was so important to me. Highly professional, every single step of the way.” — Julie O.

“On both occasions I found Phil and his team to be helpful, supportive and efficient - no detail is overlooked and they welcomed all my questions.” — Richard L.