Bereavement support & funeral directors

“Hayley took over all our negotiations and managed our contracts with external companies, making things as stress free as she possibly could. This funeral directors are just the most amazing team of people to work with in the event of the passing of a loved one.” — Carleen B.

“Hayley was always at the end of the phone if ever I needed something or even just for a chat — which I thought was a really nice thing to do.” — Bboy b.

“They made a very difficult time a lot easier for myself and my family and were extremely supportive throughout. An extremely friendly, helpful and respectful family owned business who delivered a heartfelt service.” — Jane S.

“During such a difficult time, they were not only professional, but so caring and understanding in making all the arrangements for us. On the day of the funeral things could not have gone more perfectly, giving my Mum the best send off possible.” — Donna H.

“The support from Annette, Pierra and Drayson from start to end was empathetic, professional and greatly appreciated.” — Steve H.

“Thank you so much for your help and support Pierra. These guys are lovely, so supportive during an extremely difficult time, which is still ongoing involving the Coroner.” — Melissa E.

“From our first phone call to them the day our mother died, Frances and Leah and their team were simply superb. We couldn't have asked for more support, guidance, professionalism, empathy, eye for detail and help with organising the family only cremation service and thanksgiving service for over 300 on the same day. We are more grateful than they could ever know.” — L C.

“Country Funerals have just made a horrendous situation into a celebration of my father in law's achievements throughout his life. Thank you Leah for your personal touch and for looking after him so well whilst he was in your care.” — Cliff R.

“He was extremely accommodating with what dad wanted. He advised on ideas and did everything to get my dad to his final resting place. Everything was first class.” — Rachel F.

“Crispin gave me his time and consideration thoughtfully and with care, which was so important at such a sensitive time. I felt at ease and reassured that Crispin and the team would handle everything — and that's exactly what they did. I felt supported the whole way through everything.” — Darren V.

“It really means the world when you know that you and your loved one is being cared for with such kindness and warmth. I want to personally thank Tara for all the care and thoughtfulness she showed to both me and my family.” — Penny S.

“This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail and we will be forever grateful.” — Vijayanandi-Jeanette

“Helen was able to accommodate all our wishes, kept us informed and guided us through the arrangements with much care and professionalism.” — Julie T.

“The staff on the day of the funeral were very professional, but also very human. This made us feel comfortable and relaxed through what was a difficult and painful time.” — Frances M.

“Exceptional service, care and attention all round made the whole experience the best we could have asked for. We were really grateful for your thoughtfulness, kind and caring manner. Special thanks to Del, he was amazing.” — Jackie B.

“I cannot praise Hannah in the office enough. She was helpful, professional and very sympathetic. With her help and that of the funeral director the day went smoothly.” — Janet B.

“Very caring, thoughtful staff, made placing my dad to rest yesterday at St Nicholas Church so beautifully. They were so professional throughout — all staff made sure it ran smoothly and respectfully, from staff in the office to chief mourner right through to the limousine driver. Could not fault their service, so grateful they were all there to help this difficult day go so beautifully.” — Michele C.

“From our very first meeting, Lynsey and the team were nothing short of exceptional. They gently guided us through every step of the process, ensuring my uncle was treated with the utmost dignity and respect.” — Aimee M.

“Although Hambrook and Johns must deal with many funerals throughout the year they made us feel like ours was important.” — Deborah S.

“The only independent undertaker in the area and this was so important to me. Highly professional, every single step of the way.” — Julie O.

“On both occasions I found Phil and his team to be helpful, supportive and efficient - no detail is overlooked and they welcomed all my questions.” — Richard L.

“Since I only had a limited time in England, they made everything possible so that I could go home with peace of mind. I'll never forget that.” — Gabriele S.

“Being 12,000 miles away in Australia, Jeanette and Heidi made the whole procedure for my mother's funeral seem very easy. Quite honestly, without their help we would still be trying to sort the funeral.” — Maxwell D.