Bereavement support & funeral directors

“The professionalism, care and compassion shown from the first phone call through to after the funeral was second to none. Nothing was a bother.” — Janet S.

“Gavin managed to arrange the funeral with only 6 working days between our first meeting and the funeral, to fit in with commitments of several relatives. Everything was done to allow my family to honour my Dad's life in the way that we wanted.” — Naunton J.

“We really appreciated being able to have Dad dressed in his own comfortable clothes and to be able to see him at the funeral home and leave some personal items to go with him on his final journey. On the day of the cremation, we really appreciated the opportunity to follow Dad into the crematorium to say a final goodbye and this gave us some closure.” — Rach B.

“After losing my husband Simon suddenly in September, I never ever dreamed I would have to plan a funeral for him at such a young age. Claire was absolutely amazing. She guided me through the whole process with care and dignity. We came away feeling Simon had been looked after.” — Paula M.

“They genuinely gave 100% to ensure everything was handled perfectly. Their attention to detail was comforting, knowing that our loved one was being looked after with the utmost respect.” — Chay B.

“The team made sure we had everything we needed, including a livestream for those who couldn't attend, and supported us every step of the way. We are especially grateful for the dignity and kindness shown to our family, and for helping us celebrate Joan's life just the way she would have wanted.” — Nguyễn T.

“Stephen kept us well informed step by step and did my Dad very proud. He went out of his way to comply with Dad's final wishes.” — Julie B.

“Stephen always there no matter what offering help, answers, support, just someone to talk to. Would highly recommend to aid you at your darkest time.” — lynne t.

“It wasn't just about the arrangements — they showed so much kindness and compassion to our whole family. They really helped us celebrate dad's life in a way that felt personal and special. Craig and Simon went above and beyond and we are forever grateful for everything they did. We couldn't have chosen anyone better to look after our dad on his final journey.” — Mark H.

“The brothers genuinely care and they are the most approachable and down to earth people. No question or request was ever too much and we always felt they were there for us day or night — this made the most unbearable time of our lives that little bit easier.” — Georgia O.

“They were very considerate and listened and delivered everything my family and I wanted” — Sonia M.

“I would recommend Ashbrooke Funeral Directors to any one . They were very considerate and listened and delivered everything my family and I wanted Thank you” — Sonia M.

“Lynda was absolutely amazing — what a lovely lady. Give her our love and thanks.” — H M.

“Claire handled any hurdles with calm professionalism — most notably an unforeseen flat tyre on one of the limousines; she had contingencies in place to minimise the disruption.” — Chloe

“From the minute of contact I knew that my uncle was in caring hands. Losing a loved one is distressing for all involved but Stuart Goldsmith was so understanding and assisted with the whole process. I can't thank Stuart and his colleagues enough for all they did for us.” — Melanie M.

“Gemma was absolutely amazing, from the first time upon meeting her and until even the ceremony had ended. She was very attentive, compassionate and super professional. Nothing I could put into words would ever be enough. I'd like to say a super thank you for making our experience of funeral planning so easy and giving my dad the send off he deserved.” — Claire J.

“Alison was fabulous. Extremely helpful and very empathetic. Everything was so professional.” — Debra T.

“We went in to see our Dad in the Chapel of Rest, he was in a lovely room and looked so peaceful. It was of great comfort. I felt confident that we had chosen well, everything went off seamlessly as Dad went on his journey.” — Julia A.

“I have unfortunately had to use the services of Tony Clarke Funeral Directors 4 times. On every occasion the services went like clockwork and I felt assured our loved ones were in the best of care.” — Carole B.

“Tony, Chris, and Carole were so kind and professional, making a tough goodbye feel a bit easier. We felt truly cared for throughout.” — Mehmet T.

“Derek Moss funeral directors have handled several family funerals for us in the past 30 years. Every funeral has been conducted with the utmost dignity and respect for our beloved family members. I wouldn't go anywhere else.” — Gillian C.

“A huge thank you to Anne from the Chester Le Street branch for making sure everything went even better than we expected. Both teams made our first time with this process very easy to navigate.” — Deborah H.

“Every detail was handled with dignity and warmth, and the support from the whole team meant so much to our family. A special thank-you to Rhonda for handling the dog so kindly, and to the pallbearers for carrying out their duties with such respect — both gestures were truly touching.” — Susan T.

“The service for my brother David — from the first meeting with Rhonda I was expecting to be very difficult. However we felt so relaxed which was down to the professional and very caring attitude from her. She was exceptional at her job and all the staff we met were extremely helpful and caring.” — Malcolm M.